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U.S. Disaster Response Team Lead (Provisional)

Remote - Based

  • Organization: GiveDirectly
  • Location: Remote | Remote - Based
  • Grade: Mid level
  • Occupational Groups:
    • Security policy
    • Humanitarian Aid and Coordination
    • Disaster Management (Preparedness, Resilience, Response and Recovery)
    • Emergency Aid and Response
    • Managerial positions
  • Closing Date:

About GiveDirectly

GiveDirectly (GD) aims to reshape international giving – and millions of lives – by providing cash grants directly to the world’s poorest. The Brookings Institution estimates that $70B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of it on evidence-free interventions. GiveDirectly wants to change that, establishing cash transfers as a benchmark for foreign aid – as the index fund is a benchmark for the financial industry – and in the process accelerating the end of extreme poverty.

GD has raised over $700M since launching in 2011, delivered cash to more than 1 million people, and launched offices in 10 countries. We’ve also supported large-scale, experimental research that indicates strong recipient impact of our programs. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) have been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.

We’re looking for exceptional talent to grow our collaborative, diverse team. Joining GiveDirectly provides the opportunity to work alongside individuals who come from 21 different countries and speak 69 different languages. We’re actively working toward an equitable and inclusive environment for all team members, and seek candidates who will bring diverse perspectives and experiences to our organization. We recruit from organizations across all industries: our team has hailed from sectors including start-ups, government, consultancies, investment banks, and nonprofits.

Across our global offices, our culture is candid, analytical, non-hierarchical, and fast-paced. We value ability, adaptability, and willingness to learn.

 

This is not an active job post; however, we'll use this post to collect interest from qualified candidates.

 

Location: GiveDirectly will launch a disaster relief program between August and November, which corresponds to the remaining months of hurricane season. Candidates must be willing to relocate to the geographic area impacted by a major disaster for up to 3 months and be willing to travel, as needed. This position is full time for three months, with the possibility of extension.

 We are unable to sponsor or take over sponsorship of employment visas in the U.S. at this time. 

 

About GiveDirectly

GD has raised over $700M since launching in 2011, delivered cash to more than 1 million people, and launched offices in 10 countries. We’ve also supported large-scale, experimental research that indicates strong recipient impact of our programs. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) have been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.

We’re looking for exceptional talent to grow our collaborative, diverse team. Joining GiveDirectly provides the opportunity to work alongside individuals who come from 21 different countries and speak 69 different languages. We’re actively working toward an equitable and inclusive environment for all team members, and seek candidates who will bring diverse perspectives and experiences to our organization. We recruit from organizations across all industries: our team has hailed from sectors including start-ups, government, consultancies, investment banks, and nonprofits.

Across our global offices, our culture is candid, analytical, non-hierarchical, and fast-paced. We value ability, adaptability, and willingness to learn. We offer competitive salary and benefits, as well as performance-based bonuses.

 

About this role

GiveDirectly launched U.S. operations in 2017 in response to Hurricanes Harvey and Maria. Since then, we’ve expanded our work to include COVID-19 relief, guaranteed income programs, and future disaster preparedness. We are preparing to launch a program in the immediate wake of a major Atlantic hurricane to deliver cash to impacted low income households. We are looking for individuals interested in serving as a Team Lead to help us run program operations. Candidates must be willing to relocate to the impacted area immediately following a disaster for up to 3 months and be willing to travel, as needed.

 

Reports to: U.S. Program Manager

Level: Manager

What you’ll do:

Team Leads will be responsible for a range of the following tasks:

  • Community engagement
    • Meet with local community leaders and government officials to secure permission for GD to operate and keep them informed about GD’s activities
    • Liaise with community leaders (e.g. church, business, and local NGO leaders) to finalize event logistics & problem-solve issues that arise in the field (e.g., skepticism about the program or false rumors)
    • Assist Field Director to host journalists, donors, and other external parties, as needed 
  • Training, management, and quality control of Field Officers
    • Manage a team of Field Officers
    • Serve as point of contact between GD Field Director and Field Officers
    • Track and monitor quality and productivity metrics of Field Officers
    • Monitor team dynamics, well-being, and morale, and escalate issues as they emerge
    • Identify opportunities for morale-building, e.g. team events
    • Participate in weekly 1:1s with Field Director
  • Operations
    • Team Leads will attend (paid) training sessions, and will use a GiveDirectly-issued smartphone, tablet, or computer for data collection
    • Support end-to-end event logistics during mobilization and enrollment
    • Troubleshoot technical issues with GD tablets and phones in coordination with GD Tech Team and Field Director
    • Anticipate areas of risk and create mitigation plans (e.g., deviations in operational quality, opportunities for fraud, etc.)
    • Assist with securing supplies, setting up the enrollment venue, and managing enrollment event logistics
    • Help with mobilization and enrollment activities as needed, including flyering, knocking on doors, checking in recipients at enrollment events, and enrolling recipients

 

What you’ll bring:

  • Alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
  • Strong interpersonal skills and the ability to show respect and openness toward someone whose social and cultural background is different from one’s own. Team Leads will be the face of our program for recipients and will need to approach all communications and interactions with an eye toward delivering the best possible experience for recipients. 
  • Strong leadership and organizational skills – Team Leads will need to manage teams and logistics in a fast paced and challenging environment. 
  • Great communication skills – Team Leads will explain the program and process to recipients and community members in a highly vulnerable environment. Discretion and good judgment are paramount.
  • Technological literacy – Team Leads will use a smartphone, tablet, or computer to manage recipient and enrollment details in a number of tech platforms.
  • Fast learner – Team Leads must learn the complexities of our operations, and communicate those to Field Officers and recipients.
  • Ability to work both independently and as a team member with personal enthusiasm, optimism, humility, and a sense of humor.
  • A valid driver’s license.
  • We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.

Read more about our ongoing diversity, equity, and inclusion efforts here and about our decision to move our central support teams to remote first here.

 

About the hiring process

Format: The hiring process follows the same general outline for all open roles:

First interview (30 mins)Take home skills assignment (~2 hours)Second interview (1 hour)*Third interview (1 hour)*Final interview (1 hour)Reference checks (30 mins each)

*For some roles, second & third interviews are combined into a panel interview. If there are adjustments or variations on this process, those changes will be communicated during the first interview.

Venue: We conduct interviews over Google Meet with camera on (unless communicated otherwise).

Accessibility: Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview! 

We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to [email protected]

 

**GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**

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We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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