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DIGITAL COMMUNICATIONS ASSISTANT

La Paz

  • Organization: UN - United Nations
  • Location: La Paz
  • Grade: GS-6, General Service - No need for Higher Education - Locally recruited position
  • Occupational Groups:
    • Administrative support
    • Communication and Public Information
    • Information Technology and Computer Science
    • Design (digital, product, graphics or visual design)
  • Closing Date: 2022-09-30

Org. Setting and Reporting

This position is located in the United Nations Information Centre in La Paz, Bolivia within the Information Centres Service (ICS), Strategic Communications Division (SCD), Department of Global Communications (DGC).

The UNIC is part of the global network of United Nations Information Centres (UNICs), and UNIC La Paz is the principal source of information about the United Nations system in Bolivia. The UNIC is responsible for promoting public understanding and support for the aims and activities of the United Nations by communicating about its work and disseminating UN information materials to a local audience in French and local languages; engaging local and regional partners; and, overall, bringing the United Nations closer to the people it serves.

The incumbent is under the overall supervision of the respective Public Information Officer in the Programme Support Section (PSS), ICS at UN Headquarters and reports directly to the National Information Officer (NIO) in UNIC La Paz.

Responsibilities

Within delegated authority, the incumbent will be responsible for the following duties:
• Assists in the implementation of global communication strategies and campaigns to engage with local audiences on UN priority issues and/or major events, including the coordination of activities, monitoring and reporting on progress, taking appropriate follow-up actions, and analyzing the outcomes.
• Participates in the planning and coordination of outreach events and social cohesion activities using digital communication tools.
• Assists with the development of digital campaigns using social media, websites and email outreach.
• Researches a broad scope of information sources, printed and electronic; compiles and presents information for use in the preparation and production of digital communication products/services for target audiences.
• Assists in the monitoring and analysing of current events, public opinion and press, identifies issues and trends, and informs management on possible action/responses using digital communications.
• Identifies and prepares new material for inclusion in appropriate websites by: researching various information sources for relevant material and cross-checking information with author offices as required; identifying, retrieving and downloading pertinent documentation and other information in requisite programming languages for Web format or inserting into database after determining appropriate categorization; editing documents to conform to UN format, structure and style and preparing new pages, incorporating graphics as needed, using appropriate authoring tools and necessary programming languages; preparing and updating index of documents; posting documents on the UN web and/or development servers and ensuring the appropriate directory location; checking and testing for multiple browser support, etc.
• Collects and produces digital content, including in local languages, different formats and/or platforms (e.g. infographic, videos, etc.), including the proposing of topics, undertaking research, writing drafts, obtaining clearances, editing copy, and coordinating design approval, translation procedures and distribution.
• Assists in the electronic dissemination of outreach materials; prepares, maintains and updates websites, to include drafting and editing content; uploads/downs load audio files and maintains file structure.
• Assists in public information/outreach and engagement with the public, such as outreach to educational institutions, Model UN, putting together exhibits based on materials from UNHQ and UNCT, and giving presentations, etc.
• Acts as focal point on digital communications issues, monitoring and reporting on latest trends and developments, responding to inquiries, participating in monitoring and evaluation exercise, etc.
• Provides communication support to RC/RCOs, especially digital communications support, as needed.
• Assists in the monitoring and reporting of activities (i.e. CIMS), and evaluating activities.
• Performs related general administrative duties, as required, including the identification of office technology needs and maintenance of equipment, software and systems.
• Provides guidance to, and may supervise, junior colleagues, including other local staff, consultants, and/or interns.
• Perform other duties as required.

Competencies

PROFESSIONALISM: Knowledge of policies, processes and procedures related to communication, production and dissemination of multimedia communication materials, including editorial standards. Ability to undertake relevant research, maintain records in a systematic fashion and retrieve necessary materials with maximum speed and accuracy. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Is committed to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

PLANNING & ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Education

A high school diploma or equivalent is required.

Work Experience

A minimum of seven years of experience in digital communications, social media, public information, public relations or related field is required.

Experience working with digital communication tools, including database-driven web sites and/or social media platforms is required.

Experience creating content for digital publishing formats and/or platforms, including
adapting briefing notes, press releases and/or speeches for social media and/or websites, is required.

Experience working within the United Nations Common System or a comparable international organization is desirable.

Experience in graphic design and/or desktop publishing utilising Adobe Photoshop, Adobe InDesign, and/or comparable computer software is desirable.

Experience in digital photography is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English and Spanish is required. Knowledge of another official United Nations language is desirable.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.

Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application. Having passed the Administrative Support Assessment Test [in English] at the United Nations headquarters, Economic Commission for Africa, Economic and Social Commission for Western Asia, United Nations Office at Geneva, United Nations Office at Vienna, International criminal tribunal for Rwanda or International Criminal Tribunal for the former Yugoslavia may be accepted in lieu of the GGST.

The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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