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Consultant -Procurement & Supply Chain

Kuala Lumpur

  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Kuala Lumpur
  • Grade: IICA-2, International Individual Contractors Agreement
  • Occupational Groups:
    • Logistics
    • Procurement
    • Supply Chain
  • Closing Date: 2022-10-04

Background Information - Job-specific

This vacancy announcement is published on behalf of our partner World Health Organization - WHO.
Objectives of the Programme 

WHO current version of Oracle EBS (12.1.3) and some of its allied systems are being replaced. The Next Generation ERP transformation journey is driven by a determination and compelling business strategy to strengthen critical systems and processes to optimize organizational performance. A combined Workday/One Network solution was identified to deliver the Finance, HR and Supply Chain Management solution required. 

Objective of the Consultancy

The Consultant(s) are key members of the Business Management System (BMS) programme, which is charged with delivering the Next Generation ERP. The Consultant(s) will focus on providing business support and contributing to business process improvements and enhancements, bridging the recommendations of the supplier consultants/integrator s and WHO procurement and supply chain operations, to ensure the final solutions are workable, effective and adhere to the necessary standards required by the business stream. The Consultant(s) will assess progress towards realization and achievement of measured improvements in business operations and will escalate any gaps through the Leads Business Analysts Supply and the Head of Business Stream.

Functional Responsibilities

Under the guidance and supervision of the Business Analyst leads and Head of Business Stream, the Consultant(s) will be responsible for providing business expertise to support the Next Generation ERP Programme. The Consultant(s) will collaborate with stakeholders and end-users across the three levels of the Organization, as well as with Entities for whom WHO provides administrative support i.e., IARC, UNAIDS, UNITAID and UNICC. 

Assigned duties:

Under the guidance of the Head of Business Stream and Leads Business Analysts, and in collaboration with the core BMS team, supply experts in WHO HQ, major offices and hosted entities, external consultants, end users and other stakeholders, the Consultant(s) contribute to the following:

  • Support ERP design and implementation through analysis of procurement related information, such as:

    • spend

    • vendor data,

    • pricing and market trends, etc.

  • Process optimization of WHO procurement and supply function through the design, development and implementation activities to include: 

    • Review and formalization of processes in line with the new ERP system functionalities. 

    • Business systems and workflow analysis. 

    • Identification of opportunities for operational improvements. 

    • Development and revision of business needs, processes, draft or update standard operating procedures related to procurement and supply.

  • Contribute to the design and prototype of the Supply Chain module, development of test scenarios.

  • Work with other support groups to set up proper integration of business applications. 

  • Research, troubleshoot and mitigate transactional and other ERP issues. 

  • Contribute to measurable improvements in the new ERP system within warehouse management and supply chain management 

  • Creation of user guides, training curricula, pertinent documentation for internal and external partners, and all project related documentation; provision of training to specific groups of end users.


Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education/Experience/Language requirements

a. Education

  • First level-university degree in Supply Chain, Procurement, Logistics, Business Administration, Management, or in another related field is required.

  • Chartered Institute of Purchasing & Supply (CIPS) qualification or equivalent would be an asset.

  • Prince 2 Project Management or equivalent would be an asset.

  • ITIL, AGILE certification or equivalent would be an asset.

  • Business Process Professional Certification (CBPP or equivalent) would be an asset.

b. Work Experience 

  • At least 5 years of relevant experience in procurement or supply chain management, including at least 3 years at international level is required.

  • Experience in being an active and contributing member of a project management office is required.

  • Solid understanding of supply chain management and logistics is required.

  • Experience working within a team environment within and/or across business functions and partnering with and managing external outsourced resources.

  • Documented experience working with or developing and implementing ERP systems, preferably Workday and/or One Network is required.

  • Some experience in translating user requirements into business requirements for technology implementation purposes is required.

  • Experience in optimizing and/or designing and documenting business processes is required

  • Experience working within a team environment within and/or across business functions is required.

  • Documented experience implementing procurement or supply management systems is desirable.

  • Proficiency in Visio flowcharts creation and edition is desirable

c. Language

  • Fluency in both written and spoken English is required.

  • Knowledge of the French language (intermediate) and/or another WHO Official Language (Arabic, Chinese, Russian or Spanish): Intermediate knowledge is desirable.

Contract type, level and duration

Contract type: Individual Contractual Agreement - ICA 
Contract level: International Individual Contractual Agreement (IICA) 2
Contract duration: until 31 December 2023, subject to organizational requirements, availability of funds and satisfactory performance.

For more details about the ICA contractual modality, please follow this link: 

Additional Considerations

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  
  • Kuala Lumpur is a Family Duty Station

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.


With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.