Job Overview: IRC’s Anti-Trafficking Program is designed to find sustainable solutions that are appropriate for the unique situations of each client. Caseworkers serve clients through a holistic and broad spectrum of support, including but not limited to: connecting clients with legal service providers and housing resources, helping clients access public benefits, health providers, and psychosocial services and offering regular checks-ins to discuss safety and service plans. Through communication and collaboration with partners, program staff glean best practices, maintain a database of appropriate referrals, and have access to a network of professionals with the capacity and knowledge to support their work.
· Act as the primary contact for referrals, and coordinate with case managers to ensure new referrals are contacted within 24 hours to 5 days depending on urgency.
· Coordinate with donations staff and caseworkers to ensure clients receive needed donations, and caseworkers are aware of available donations.
· Maintain the organization of the HOPE box folders, Notions, and ensure all internal trackers are up to date and accurate.
· Manage onboarding of new interns and caseworkers.
· Assist with grant reporting on program objectives and accomplishments.
· Identify new resources and services in the community. Build partnerships and connect clients with coalition members and providers.
· Build and maintain relationships with various local, state, and federal law enforcement agencies. With their assistance, develop safety plans/protocols for VOT clients, staff, and the office.
· Attend local coalition meetings and participate in coalition events and trainings.
· Maintain knowledge and understanding laws, regulations, and local issues relating to human trafficking.
· Provision of direct, comprehensive case management services to human trafficking survivors to ensure acute needs are met in a timely and culturally appropriate manner for each program participant.
· Manage a caseload of 10 – 12 clients at a time.
· Maintain case file documentation including clear and concise case notes reflecting the needs of individual clients and conform to contract requirements.
· Supervise volunteers and interns associated with the program.
· Deliver and coordinate services around Sacramento and the larger Northern California region dependent on COVID-19 restrictions.
· Participate in relevant program meetings, staff development activities, and fully engage as a member of the team.
· Align with all policies, procedures, and protocols of the agency.
Other related duties as assigned.
Key Working Relationships:
Position Reports to: Safety and Wellness Manager
Other Internal and/or external contacts:
Internal: Caseworker will develop working relationships with direct service providers in the following IRC departments: Economic Empowerment, Health and Wellness, Resettlement, and Immigration.
External: Caseworker will develop working relationships with local legal providers, Stanislaus County Social Services, healthcare providers, employment programs, anti-trafficking task forces, relevant consulates, law enforcement, and other community-based organizations to support achievement of program requirements.
· Undergraduate degree, preferred, with an emphasis in Social Work, Psychology, or an equivalent field of study preferred. Significant relevant work experience can replace education requirement.
· Approximately 2 years of relevant work experience in social service, case management, human service or related fields. Experience should include a minimum of one year providing direct service to underserved communities. Excellent understanding of case management principles.
· Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
· Compassion towards and understanding of unique needs of survivors of trafficking.
· Knowledge and understanding of the Trafficking Victims Protection Act (TVPA) of October 2000, accompanying regulations, reauthorizations and related policies concerning trafficking strongly preferred.
· Excellent organizational and case-file document management skills.
· Working knowledge of legal providers, social services, public benefits, community organizations, health care systems, and related human services in the Bay Area strongly preferred.
· Must be able to assist clients solve difficult problems under pressure.
· Must be able to consistently work towards self-sufficiency with all clients.
· Proven ability to contribute both independently and as a key team member.
· Fluency in written and spoken English required. Fluency in spoken Spanish strongly preferred.
· Reliable transportation and a valid driver’s license required; willingness to transport clients strongly preferred.
· Occasional remote case management throughout Northern California.
· Due to COVID-19 precautions, all case management activities are conducted remotely until further notice.
· Standard office work environment coupled with regular travel in and around the service delivery area (following restrictions being lifted).
Standard of Professional Conduct: IRC and IRC employees are required to abide by the values and principles outlined in the IRC Way – Code of Conduct which are Integrity, Service, and Accountability. In accordance with these values, IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.
COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.
Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.