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Programme Assistant Service Contract


  • Organization: UNESCO - United Nations Educational, Scientific and Cultural Organization
  • Location: Havana
  • Grade: Administrative Services and Support - Generally no need for Higher Education
  • Occupational Groups:
    • Administrative support
    • Project and Programme Management
  • Closing Date: 2022-10-21

Parent Sector : Culture Sector (CLT)

Duty Station: Havana

Classification of duty station: [[filter12]]

Standard Duration of Assignement : [[filter13]]

Job Family: Culture

Type of contract : Non Staff

Level : 

Duration of contract : 1 year

Recruitment open to : External candidates

Application Deadline (Midnight Paris Time) : 21-OCT-22


UNESCO Core Values: Commitment to the Organization, Integrity, Respect for Diversity, Professionalism



The UNESCO Regional Office for Culture in Latin America and the Caribbean is implementing the joint UNESCO-European Union programme Transcultura: Integrating Cuba, the Caribbean and the European Union through Culture and Creativity. The Programme is built on two components: the first focusing on strengthening the skills and capacities of young cultural professionals and the second on enhancing opportunities through knowledge transfer and exchanges. It includes the establishment of a regional Cultural Training Hub in Cuba and will create opportunities for entrepreneurship, socio-economic projects and collaboration in the cultural and creative sectors, heritage and tourism within the Caribbean region and with the European Union. The programme implementation was launched at the beginning of 2020 and is expected to last until the end of 2023. 

Overview of the functions of the post

Under the supervision of the Coordinator of the Transcultura programme, the Incumbent will carry out the following roles and responsibilities:
1.    Support processes related to procurement of goods;
2.    Manage the Programme Coordinator agenda and organize her missions;
3.    Assist in the survey process of translation and interpretation requirements of the Transcultura Programme;
4.    Contribute to the selection and evaluation processes of Transcultura beneficiaries, partners and contractors;
5.    Support the implementation of the Transcultura Awards initiative;
6.    Assist in the organization of events, notably by liaising with participants and contribute to the process of purchase of flight tickets.

COMPETENCIES (Core / Managerial) Accountability (C) Communication (C) Innovation (C) Knowledge sharing and continuous improvement (C) Planning and organizing (C) Results focus (C) Teamwork (C) - For detailed information, please consult the UNESCO Competency Framework. REQUIRED QUALIFICATIONS

•    Secondary, technical, or vocational school.

Work Experience
•    A minimum of three years of progressively responsible experience in providing secretarial, administrative or executive assistance.

Skills and competencies 
•    Strong analytical and problem-solving skills, as well as the ability to set priorities, follow rules and administrative guidelines, and analyse and respond to routine and non-routine issues.
•    Competence in establishing good working relationships with team members of different nationalities and cultural backgrounds.
•    Excellent communication skills and experience working in a multi-skilled and multicultural team.
•    Knowledge of ethical and behavioural expectations, sound judgement, and high standards of integrity, discretion, and confidentiality.
•    Excellent IT skills, including advanced knowledge of MS Office (Word, Excel, PowerPoint, etc.).
•    Fluency in English and Spanish (written and spoken).


Work Experience
•    Specialised training/certification in a field related to the position.
•    Experience with international and/or European entities.
•    Experience working in a multicultural team.
Skills and competencies
•    Knowledge of results-based management principles.
•    Knowledge of French.


Rename the “BENEFITS AND ENTITLEMENTS title to “APPLICATION PROCESS, and use additional sections if required to add other relevant information.

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To apply for this position you can either submit your application on this vacancy notice at Success Factors or send it to [email protected]. Kindly note that if you decide to send it to the email referred before, the application should include at least the Curriculum Vitae and the Motivation Letter. The deadline is set for October 21, 2022 (midnight, Paris time).

The evaluation of candidates is based on the criteria in the vacancy notice, and may include tests and/or assessments, as well as a competency-based interview. 

UNESCO uses communication technologies such as video or teleconference, e-mail correspondence, etc. for the assessment and evaluation of candidates.

Please note that only selected candidates will be further contacted and candidates in the final selection step will be subject to reference checks based on the information provided.


UNESCO recalls that paramount consideration in the appointment of staff members shall be the necessity of securing the highest standards of efficiency, technical competence and integrity. UNESCO applies a zero-tolerance policy against all forms of harassment. UNESCO is committed to achieving and sustaining equitable and diverse geographical distribution, as well as gender parity among its staff members in all categories and at all grades. Furthermore, UNESCO is committed to achieving workforce diversity in terms of gender, nationality and culture. Candidates from non- and under-represented Member States (last update here) are particularly welcome and strongly encouraged to apply. Individuals from minority groups and indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the highest level of confidentiality. Worldwide mobility is required for staff members appointed to international posts.

UNESCO does not charge a fee at any stage of the recruitment process.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.