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109290 - Social Media Support - (For Indonesian Nationality Only)


  • Organization: UNDP - United Nations Development Programme
  • Location: Jakarta
  • Grade: NPSA-4, National Personnel Services Agreement
  • Occupational Groups:
    • Communication and Public Information
    • Sales and Marketing
    • Marketing (Digital, Advertisement, Brand, Promotion)
  • Closing Date: 2022-09-30


UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

UNDP is the leading United Nations organization fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and planet. Learn more at or follow at @UNDP.

Indonesia’s progress towards the achievement of the Sustainable Development Goals Agenda requires bolder and bigger relevant and inclusive public information campaign. UNDP Indonesia’s communication unit plays an instrumental role to nurturing the branding of UNDP’s Leave No One Behind commitment. We are mandated to drive communicate and drive advocacy to the decision-maker and all groups of communities, including the most marginalised group. Candidates will be assessed by UNDP Human Resources team for the function of Social Media Support.

Duties and Responsibilities

1. Support the Communications team to ensure effective use of online campaign and social media with following tasks:

  • Develops and translates UNDP’s current missions and activities into draft creative online campaigns, that pursue a balance of creativity and serving the purpose to mainstream SDGs for approval by supervisor.
  • Develops and creates draft content strategy for UNDP Indonesia’s social media for the flagship SDGs message, prominently in Instagram, Tiktok, and Linkedin.
  • Collects and produces draft content for social media platforms, in English and in Bahasa Indonesia and in various formats (e.g. infographic, video, etc.), including proposing topics, undertaking research, writing drafts, production of content (graphic design, audio/video editing, etc), obtaining clearances, editing copy, translation and coordinating design approval and distribution.
  • Creates periodic social media and online campaign reporting using simple analytic tools.
  • Liaises closely with graphic designer and SDG assistant for brainstorming and the Quality and Assurance of content production
  • Supporting head of unit in providing technical advises diverse UNDP Indonesia’s project regarding social media use and contents

2. Support strategic partnerships, communication and support to the implementation of resource mobilization

  • Updated database of the relevant public and development partners private sector, civil society and other stakeholders who are counterparts for the projects;
  • In coordination with supervisor and other relevant counterpart communications teams, support the design of infographics of the project activities as a tool to communicate results, deepen stakeholder knowledge and buy-in to the project, and resource mobilization for the project.

3. Supports the knowledge building and knowledge sharing focusing on achievement of the following results:

  • Participation in the trainings for the operations/ projects staff.
  • Contributions to knowledge networks and communities of practice
  • Ensure active participation for learning and knowledge sharing in gender analysis and gender mainstreaming

4. The incumbent of the position should avoid any kind of discriminatory behaviour including gender discrimination and ensure that

  • Human rights and gender equality is prioritized as an ethical principle within all actions;
  • Activities are designed and implemented in accordance with “Social and Environmental Standards of UNDP”;
  • Any kind of diversities based on ethnicity, age, sexual orientation, disability, religion, class, gender are respected within all implementations including data production;
  • Differentiated needs of women and men are considered;
  • Inclusive approach is reflected within all actions and implementations, in that sense an enabling and accessible setup in various senses such as disability gender language barrier is created;
  • Necessary arrangements to provide gender parity within all committees, meetings, trainings etc. introduced.

Institutional Arrangement

Under the overall guidance of the Communication Specialist, the Social Media Coordinator provides timely and accurate clerical project support services.



  • Achieve Results: Plans and monitors own work, pays attention to details, delivers quality work by deadline
  • Think Innovatively: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
  • Learn Continuously: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
  • Adapt with Agility: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
  • Act with Determination: Shows drive and motivation, able to deliver calmly in face of adversity, confident?
  • Engage and Partner: Demonstrates compassion/understanding towards others, forms positive relationships
  • Enable Diversity and Inclusion: Appreciate/respect differences, aware of unconscious bias, confront discrimination


  • Gender: Gender Mainstreaming
  • Ethics: Knowledge and understanding of the UN Staff Regulations and Rules and other policies relating to ethics and integrity
  • Creative Direction and Copywriting: Ability to creatively communicate concepts in an engaging and simple way
  • Campaign Management: Ability to produce and implement communications and advocacy campaigns which lead to impactful change
  • Graphic Design: Ability to communicate visually and create appealing UNDP graphic products
  • Social Media Analytics: Ability to provide and use social media reporting to improve the social media content quality

Required Skills and Experience


  • Bachelor’s degree in marketing/digital marketing or any social sciences/humanities subjects would be preferable or
  • High school degree with   4 years of relevant experience will be given due consideration in lieu of Bachelor’s degree


  • Minimum 4 years of experience with High School Education or
  • 1 year with Bachelor’s degree of relevant working experience with international institutions/organizations
  • Experience in the usage of computers and office software packages (MS Word, Excel, etc)
  • Experience in handling digital campaign and reporting

Required Skills:

  • Solid networking capacity
  • Excellent analytical skill
  • Excellent inter-personal and team building skills.
  • Ability to work with a multidisciplinary and multicultural team
  • Demonstrated ability to work effectively with a wide range of stakeholders.
  • Good organization and management skills.
  • Creative problem solving and ability to work in a team with positive attitude
  • Ability to communicate and give a good presentation, report, and able to work independently and in a team
  • Goal oriented, learning attitude, and able to work independently with minimum supervision.

Additional Skills and Competencies:

  • Experience in working with digital agency institutions is highly desirable
  • Strong presence in terms of followers in social media platform, notably in Twitter, Tik Tok is desirable. 
  • Work experience with UN/ UNDP development projects is an advantage
  • Basic understanding of graphic design software is desirable
  • Good understanding of new and evolving technologies and digital platforms
  • Experience producing storytelling through design


  • Bahasa Indonesia and English



UN is committed to achieving workforce diversity in terms of gender, nationality, and culture. Individuals from minority groups, indigenous groups, and persons with disabilities are equally encouraged to apply. Female candidates are strongly encouraged to apply. All applications will be treated with the strictest confidence.

UN Indonesia reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UN Indonesia at the same grade level and with similar job descriptions, experience, and education requirements.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.