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Senior Officer, Planning, Monitoring, Evaluation, Reporting and Quality Assurance


  • Organization: IFRC - International Federation of Red Cross and Red Crescent Societies
  • Location: Budapest
  • Grade: Level not specified
  • Occupational Groups:
    • Operations and Administrations
    • Communication and Public Information
    • Information Technology and Computer Science
    • Internal audit, Investigation and Inspection
    • Monitoring and Evaluation
    • Supply Chain
    • Ombudsman and Ethics
    • Documentation and Information Management
  • Closing Date: 2022-10-07

Job Purpose

Reporting to the PMER and Quality Assurance Coordinator, the overall purpose of this position is to support the Ukraine and impacted countries regional Emergency Appeal operation and potential other major emergency operations by contributing to the strengthening and improvement of the quality, accountability, performance and impact in the IFRC by providing technical assistance and guidance, and support the culture and practice of reliable planning, monitoring, evaluation and reporting on IFRC and Federation-wide activities in the Europe Region. This position will work towards the PMER objectives of increasing accountability towards the Membership and donors, Federation-wide engagement and evidence-based decision making by supporting the process of enhancing monitoring of our performance and providing the evidence required to support effective and efficient planning and decision making. The position will be responsible for ensuring that the evidence produced is analysed and visualized in a form that enhances its utilization by different audiences, enhances lesson learning and improves overall performance of IFRC. The position will also provide support and capacity development to the teams within Europe Region, to ensure that these functions are mainstreamed within IFRC while sharing best practices in different fora. The position will contribute to building platforms of knowledge sharing and coordination between Member National Societies, and establishing Federation-wide frameworks for planning, monitoring and reporting.

The key purpose of this position is to support all PMER and Quality Assurance tasks related to the Ukraine and impacted countries crisis, and potential other major emergencies.

Job Duties and Responsibilities

  • Support the coordination of emergency planning processes for the Ukraine and impacted countries operation, including undertaking quality control for plans, ensuring the global standards/guidelines are adhered to, and including reviewing, compiling and editing inputs.
  • Support the programme monitoring and evaluation processes to National Societies and Federation offices, including providing technical assistance and guidance to M&E, and improving the PMER capacity.
  • Work with the PMER and Quality Assurance Coordinator in defining M&E and accountability standards for the above-mentioned emergency operations.
  • Responsible for producing written materials for the Ukraine and impacted countries operation, including internal and external reports and information products, operation updates, donor reports, and any other reporting-related tasks. This includes coordination with different stakeholders for inputs, compiling, editing and drafting.
  • Assist the PMER and Quality Assurance Coordinator in all PMER-related issues of the operation.
  • Contribute to increasing the PMER capacity of National Society and IFRC staff in the Ukraine and impacted countries operation, in the Europe Regional Office, in Country Cluster Delegations and on country level, through on site and/or distance support and other flexible capacity building initiatives, including through developing training materials and providing PMER/PMEAL trainings.
  • Contribute to creating platforms for of knowledge-sharing within the Region.
  • Work with relevant stakeholders (within IFRS and National Societies) to establish monitoring frameworks and services that enable quality programme delivery in all operations within the region.
  • Contribute to maintaining the Federation-wide framework for planning, monitoring and reporting of the Ukraine and impacted countries operation.
  • Support the PMER and QA Coordinator in advising on the plans and appeals process in the Europe Region so as to ensure full compliance with Federation standards.
  • Contribute to a culture of learning, performance and accountability by identifying and sharing best practices with the IFRC Secretariat and National Societies. Facilitate learning events, such as lessons learned workshops.
  • Jointly with the PMER and QA Coordinator, take part in the management of IFRC evaluations and ensure they are timely, useful, and ethical. Participate in the design and implementation of programme surveys, mid-term and end of project evaluations, special studies, and other components of the monitoring and evaluation (M&E) system.
  • Provide technical guidance to programme staff on appropriate PMER systems based on needs, Secretariat and donor requirements, resources and capacities.
  • Post the endorsed products and reports on the official website and send out notifications thereof.
  • Ensure the adherence to the IFRC reporting formats and different donor requirements during quality control. Together with the Regional Financial Unit, ensure the coherence between narrative and financial reports.
  • Provide support in creating SOPs and workflows for reporting, facilitate and drive reporting and data collection processes as needed (internal and external).
  • In close cooperation with the Strategic Engagement and Partnership Unit, monitor deadlines and ensure that donor reporting should take place according to the pledge agreements. 


  • Graduate degree in social sciences, economics, international relations or a related field, advanced coursework in statistics/monitoring and evaluation.
  • IMPACT certification or equivalent knowledge and experience (preferred)


  • 3+ years` experience in administration work in an international environment
  • Understanding of the humanitarian sector and development projects
  • Acquainted with IFRC policies, procedures and systems (preferred)

Knowledge, Skills and Language

  • Excellent verbal and written communication skills including analytical skills for presentation and visualization quality assurance in planning and reporting
  • Demonstrated capacity for analytical and strategic thinking and problem solving
  • Excellent computer skills, including in word processing, data management and visualization (Microsoft Word, Outlook, Excel, Power Point, Adobe, Tableau etc.)
  • Skilled and experienced in collecting, analysing and presenting quantitative and qualitative data is preferred
  • Skilled in facilitation, training, mentoring and coaching individuals and groups as appropriate
  • Ability to handle complex tasks independently.
  • Solid understanding of humanitarian operations as well as gender, protection, social or human vulnerability issues. (preferred)
  • Extremely strong time management and organizational skills with very close attention to details.
  • Experience working in support of partner organisations, including organisational development and capacity building is preferred
  • Strong commitment to the Fundamental Principles of the Red Cross Red Crescent Movement and ability to model those principles in relationships with colleagues and partners and translate them to programming practice
  • Fluently spoken and written English
  • Good command of another IFRC official language (French, Spanish or Arabic) is preferred

Competencies and Values

Values: Respect for diversity; Integrity; Professionalism; Accountability

Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust


This is a national staff position open to Hungarian nationals and others who are legally eligible to work in Hungary. Candidates must be able to provide proof of their eligibility to work in Hungary.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.