The Program Coordinator assists refugees and other qualified immigrants with maintaining compliance with their Temporary Assistance to Needy Families (TANF) benefits through ensuring clients know the requirements of TANF, providing clients with opportunities to fulfill the requirements, and coordinating with clients and employment specialists to collect and input their mandatory weekly activities for compliance.
· Coordinates with all work participation eligible clients and their employment specialists to collect weekly time sheets/proof of income and inputs the data into the MD Works database.
· Meets with all eligible clients to create their Family Independence Plan (FIP) and works closely with their employment specialist to ensure the FIP aligns with their individual employability plan.
· Conducts Understanding Your TANF Benefits Trainings with all clients and provides supplemental resources geared toward understanding social service benefits; serves as a point person for technical expertise on TANF benefits with clients and the team.
· Coordinates client attendance and efficient operation of weekly Vocational English as Second Language (VESL) classes administered by partner organization.
· Refers clients to English as Second Language (ESL) classes administered by local community colleges.
· Works with the local American Job Center and other training providers to facilitate access to vocational trainings and drafts SOPs for enhanced refugee access.
· Maintains and builds partnerships with local volunteer agencies and creates effective referral processes for clients to attend the opportunities; matches and supports clients with accessing these opportunities.
· Other duties as assigned.
· A bachelor’s degree from a four-year accredited institution is strongly preferred.
· Strong communication skills, both written and oral.
· Attention to detail and accuracy in work product.
· Existing knowledge of public benefits and compliance requirements is strongly preferred.
· Experience with employment services, case management or training required.
- Strong relationship building, diplomacy and networking skills; ability to effectively build internal and external relationships.
- Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties and manage time effectively.
· Previous work experience with refugee and immigrant populations is strongly preferred.
· Computer literacy required, particularly in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, training and problem-solving purposes.
· Valid driver’s license, access to insured, personal vehicle and/or access to reliable transportation for travel within the local community.
- Proficiency in language(s) spoken by client group is desired, including Dari, Farsi, and/or Pashto.
Working Environment: Standard office work environment with occasional travel within the local community supplemented by remote work.
COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.
Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.