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Assistant To Team

Tunis

  • Organization: WHO - World Health Organization
  • Location: Tunis
  • Grade: Administrative support - GS-5, General Service - No need for Higher Education - Locally recruited position
  • Occupational Groups:
    • Administrative support
  • Closing Date: Closed

OBJECTIVES OF THE PROGRAMME

The objective of the department of Operational Support and Services is to ensure high quality, relevant consistent and responsive services in the area of management and administration to all programmes and staff in headquarters, and to all regions and offices of WHO. To promote an efficient and collaborative customer-oriented working environment that achieves results. The Global Conference and Training Centre, manages and supports the planning and implementation of meetings for internal units in WHO; processes and enforces compliance and quality control checks on travel requests; provides a range of administrative and logistics support as necessary.

DESCRIPTION OF DUTIES

Within the delegated authority, the incumbent is assigned all or part of the following responsibilities:

GENERAL:

  • Receive visitors and telephone calls with tact and discretion and acts according to the nature and urgency of each, including redirecting as appropriate.
  • Provide background information for appointments with official visitors and/or staff members.
  • Monitor requests for goods and services, including receipt, payment and inventory requirements.

CORRESPONDENCE:

  • Draft general or administrative correspondence on own initiative or on the basis of instructions; finalize correspondence/reports for signature/clearance.
  • Verify that outgoing correspondence is presented in accordance with WHO and department styles and check language, grammar and accuracy prior to submitting for signature and clearance.
  • Analyze incoming correspondence and requests in the light of background material,instructions, policies and precedents, researching, obtaining and attaching background information in anticipation of the responsible officer's needs, or redirecting them as appropriate; identify and highlight incoming documents and attach background information and identify areas requiring action by professional staff, drawing their attention to specific items.
  • Ensure that technical reports and documents are in line with WHO standards, rules, practices and procedures, editing and correcting them as necessary prior to their submission for signature or clearance of relevant authority.
  • Using appropriate tracking tools, follow-up on and ensure that target dates and deadlines are met, and that correspondence and queries are responded to in a timely manner.

HUMAN RESOURCES:

  • Ensure the timely appointment/renewal of contracts, initiating requests for temporary and fixed-term staff in the HR Action Plan.

PROCUREMENT:

  • Initiate, through the appropriate WHO system procurement module, contracts for consultants, Agreements for Performance of Work (APW), and other contract modalities.
  • Monitor and record receipt of deliverables and initiate and monitor payments as needed.
  • Initiate, through the appropriate WHO system procurement module, requisitions for goods procurement, and monitor and receipt of deliverables.

BUDGET & FINANCE:

  • Assists in the monitoring and progress review of projects and tasks in the appropriate WHO system work plan.
  • Provides team members with timely information on project and task budget ceilings, award budgets, expenditure,and funds available, as required.
  • Monitors income and expenditures for planning purposes.
  • Promptly follows-up on financial, budgetary and any outstanding issues concerning the team/activities, including ensuring timely processing of committal documents.
  • Assists in the preparation of financial and technical progress reports to donors.

INFORMATION MANAGEMENT:

  • In close collaboration with other support staff, create and/or maintain filing systems; continual review of filing system to ensure information is up to date and effectively and efficiently used.
  • Obtain documents and information from in-house and external sources as required; information searches (library, internet) as requested.

MEETING ADMINISTRATION:

  • Arrange, coordinate and lead administrative preparation for meetings, seminars, workshops, including letters of invitation, costs calculation and travel requests; assisting with preparation of documents, dispatching of materials and liaising with participants and others involved.
  • Prepare presentations using PowerPoint and other software packages on own initiative or on the basis of instructions.
  • Schedule weekly team and ad hoc meetings, according to schedules and need; taking and preparation of minutes.
  • Obtain briefing and background materials for meetings, seminars, workshops, etc. to be attended by the team's professional staff, checking their availability and ensuring they have the appropriate briefing files and documents.

TRAVEL:

  • Using the appropriate WHO system, prepare travel requests for official WHO travel.
  • Make flight and hotel reservations, prepare travel files and deal with other related matters as requested or on own initiative.

OTHER DUTIES:

  • Replace other support staff as required.
  • Perform other related as required or instructed, including providing support to other areas of work and teams as required.

REQUIRED QUALIFICATIONS

Education

Essential:

  • Completion of secondary school education or equivalent.


Desirable:

Experience

Essential:

  • At least 5 years experience in administration (i.e Human resources, Travel, Budget and Finance or Procurement).


Desirable:

  • Relevant experience in WHO or another UN agency an asset.
  • Experience in ERP systems an asset.

Skills

  • Sound organization and wide range of office skills.
  • Sound knowledge and skills using a variety of office and computer packages.
  • The ability to multitask and work independently when required.

WHO Competencies

  • Teamwork
  • Respecting and promoting individual and cultural differences
  • Communication
  • Producing results

Use of Language Skills

Essential:

  • Expert knowledge of English.
  • Expert knowledge of French.


Desirable:

  • Expert knowledge of Arabic.

REMUNERATION

WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at TND 26,234 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

ADDITIONAL INFORMATION

  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • WHO is committed to workforce diversity.
  • WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.
This vacancy is now closed.
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