Job Overview: The Anti-Trafficking Caseworker is responsible for working as part of a team to provide direct services and case management within the IRC Sacramento’s HOPE Anti Trafficking Program. The Caseworker is responsible for providing direct, trauma-informed case management services to foreign-born victims of human trafficking, including the provision of housing and shelter assistance, access to benefits and health services, service planning, support with accessing educational and employment resources, and referrals to legal and other services. This position reports to the Safety and Protection Manager.
Responsibilities may include, but are not limited to:
- Maintain up to date knowledge and understanding of human trafficking laws, regulations, and local issues relating to human trafficking;
- Provide direct services and case management, in coordination with the Anti-Trafficking Caseworkers, to victims of human trafficking to ensure acute needs are met in a timely and culturally appropriate manner;
- Maintain program documentation to conform to grant requirements as well as to reflect the needs of the individual client, including the maintenance of clear and concise case notes and client case files;
- Coordination and communication with all the client’s providers to ensure seamless provision of services and avoid duplication;
- Assist with grant reporting on program objectives and accomplishments;
- Identify new resources and services in the community. Build partnerships with coalition members and providers and work to connect clients available resources;
- Attend local coalition meetings and participate in coalition events and trainings;
- Supervise volunteers and interns associated with the program;
- Travel in and around the service delivery area (Sacramento and the larger Northern California region) to deliver and coordinate services;
- Participate in all program meetings, staff development activities, and fully engages as a member of the team;
- Comply with all policies, procedures and protocols of the agency;
- Other related duties as assigned.
Key Working Relationships:
Position Reports to: Safety and Protection Manager
Position directly supervises: N/A
Indirect Reporting: Senior Protection and Wellness Manager.
Other Internal and/or external contacts:
Internal: The Anti-Trafficking Caseworker will work as a member of the HOPE program direct services team. This position will collaborate closely with other staff members, including the Anti-Trafficking Caseworkers, to ensure comprehensive case management for all clients. This position will also develop working relationships with HOPE Program Training and Outreach staff to support achievement of program goals.
External: The Anti-Trafficking Caseworker will develop working relationships with both law enforcement partners and community service providers in order to promote client referrals and improve client access to services. This includes, but is not limited to, health providers, benefits access, housing services, legal services, mental health services, and law enforcement.
· BA degree with an emphasis in Social Work, Public Health, International Relations, or an equivalent field of study;
· Previous case management and/or victims assistance experience preferred;
· 2+ years of related professional experience; preferably with vulnerable populations in a social service, non-profit setting preferred;
· Previous multi-cultural experience and demonstrated ability to communicate well with people of varied backgrounds strongly preferred;
· Thorough knowledge and comfort supporting others in crisis situations;
· Bilingual speaker with strong written and verbal communication skills required;
· Strong computer skills required. Prior experience using data and tracking systems strongly preferred;
· Attention to detail and ability to organize and track large amounts of information efficiently and accurately;
· Commitment to teamwork and collaboration across all of IRC’s programs;
· Preferred languages: Spanish.
· Must have a valid driver’s license, active insurance policy and access to reliable transportation.
· Standard office work environment coupled with regular travel in and around the service delivery area.
· Occasional remote case management throughout Northern California.
COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).
Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.