INTERN - KNOWLEDGE MANAGEMENT [Temporary]
Org. Setting and Reporting
The Economic and Social Commission for Asia and the Pacific (ESCAP) is the most inclusive intergovernmental platform in the Asia-Pacific region. The Commission promotes cooperation among its 53 member States and 9 associate members in pursuit of solutions to sustainable development challenges. ESCAP is one of the five regional commissions of the United Nations.
The ESCAP secretariat supports inclusive, resilient and sustainable development in the region by generating action-oriented knowledge, and by providing technical assistance and capacity-building services in support of national development objectives, regional agreements and the implementation of the 2030 Agenda for Sustainable Development. ESCAP also provides support to partners at the national level. ESCAP’s national offer is rooted in and linked with the implementation of global and regional intergovernmental frameworks, agreements, and other instruments.
This position is located in the Communications and Knowledge Management Section (CKMS), in the Office of the Deputy Executive Secretary for Programme Support (ODESPS). The intern works under the supervision of the Chief of CKMS and the External Relations Officer.
The internship is UNPAID and full-time for the duration of 3-6 months. Interns work five days per week (37.5 hours).
Interns will gain first-hand experience with regard to the activities of ESCAP in knowledge management, strategic communications, public information, website and digital outreach. They will also gain a greater understanding of how ESCAP works and its range of activities in the Asia-Pacific region.
The internship is centred on assisting the Communications and Knowledge Management Section (CKMS) in discharging a range of tasks related to knowledge management, strategic communications, public information, website and digital outreach to improve knowledge management and raise the organization’s visibility. Daily responsibilities of the Knowledge Management intern will depend on the individual's background and specific duties and may include, but are not limited to:
• Identifying and testing new and innovative solutions, tools and methodologies to promote knowledge-sharing and collaboration at ESCAP;
• Working with the relevant CKMS colleagues to update internal communications and maintain intranet sites and digital platforms;
• Supporting the preparation of new knowledge management initiatives such as KM assessments and the formulation of an organization-wide KM strategy;
• Monitoring, analyzing and consolidating input shared in online collaboration networks to produce knowledge products to be shared with a wider audience;
• Identifying and promoting areas for new and emerging cross-fertilization and collaboration opportunities within ESCAP;
• Supporting the management, maintenance, monitoring and enhancement of knowledge-sharing platforms;
• Supporting capacity-building efforts and development of related solutions on knowledge management and knowledge sharing;
• Keeping abreast of emerging trends and innovative approaches for knowledge management and pro-actively proposing and testing solutions; and
• Performing other related duties, as required.
-Speaks and writes clearly and effectively
-Listens to others, correctly interprets messages from others and responds appropriately
-Asks questions to clarify, and exhibits interest in having two-way communication
-Tailors language, tone, style and format to match the audience
-Demonstrates openness in sharing information and keeping people informed
-Works collaboratively with colleagues to achieve organizational goals
-Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others
-Places team agenda before personal agenda
-Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position
-Shares credit for team accomplishments and accepts joint responsibility for team shortcomings
-Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view
-Establishes and maintains productive partnerships with clients by gaining their trust and respect
-Identifies clients’ needs and matches them to appropriate solutions
-Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems
-Keeps clients informed of progress or setbacks in projects
-Meets timeline for delivery of products or services to client
-Actively seeks to improve programmes or services
-Offers new and different options to solve problems or meet client needs
-Promotes and persuades others to consider new ideas
-Takes calculated risks on new and unusual ideas; thinks "outside the box"
-Takes an interest in new ideas and new ways of doing things
-Is not bound by current thinking or traditional approaches
Applicants must be enrolled in a graduate school programme (second university degree or equivalent, or higher);
or be enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent);
or have graduated with a university degree (and if selected, must commence the internship within a one-year period of graduation.
Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter and backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views. Knowledge of Adobe Creative Studio and Canva is desirable.
No working experience is required to apply for the United Nations Internship Programme. Your training, education, advance course work or skills should benefit the United Nations during your internship.Languages
English and French are the working languages of the United Nations Secretariat. Fluency in spoken and written English is required for the internship. Knowledge of another official UN language is an advantage. Arabic, Chinese, English, French, Russian and Spanish are the official languages of the United Nations Secretariat.Assessment
Potential candidates will be contacted by the hiring manager directly for further assessment.Special Notice
REMOTE INTERNSHIPS (COVID-19): In the context of the COVID-19 pandemic, applicants may be requested to undertake the internship remotely in view of constraints regarding visa issuance, international travel and access to UN premises. Applicants must be willing and prepared to undertake the internship remotely for a part or the entirety of the internship.
Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation, insurance, and living expenses are the responsibility of interns or their sponsoring institutions.
A complete online application (Cover Note and Candidate Profile) is required. Incomplete applications will not be reviewed.
The Cover Note must include:
- Title of degree you are currently pursuing
- Graduation Date (when will you be graduating from the programme)
- List of software/IT skills relevant to collaborative working and knowledge management (e.g Web/intranet content management, SharePoint, MS Teams, communities of practice etc.)
- Any knowledge or experience with knowledge management-related work
- Explanation of why you are the best candidate for an internship with CKMS (include qualifications/competencies)
- Explanation of interest in the United Nations internship programme, especially in the area of knowledge management
In your Candidate Profile, be sure to include all past work experience, IT skills and three references.
Please note that due to the large number of applicants, divisions are not in a position to reply to each application and that ONLY short-listed applicants will be contacted for further consideration.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.