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ICT Senior Analyst - ICT Project Management


  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Mogadishu
  • Grade: Junior level - LICA-9, Local Individual Contractors Agreement
  • Occupational Groups:
    • Information Technology and Computer Science
    • Project and Programme Management
  • Closing Date: 2022-12-05

Background Information - Job-specific

UNOP Somalia Country Office (SOCO) exciting career opportunity as we are committed to achieving a truly diverse workforce.
UNOPS - SOCO is recruiting this position: ICT Senior Analyst (ICT Project Management) and qualified female candidates are encouraged to apply.

Background Information: Somalia

Somalia is amid major new political and security developments that will offer a greater possibility for peace and security than the country has seen in over 20 years. The Federal Government of Somalia (FGS), established in 2012, and international community have driven a process of rebuilding of functioning government institutions and processes through Somalia’s peacebuilding and state-building priorities under the Somali Compact (2013-2016), based on the Busan “New Deal for Engagement in Fragile States” agreement. The Somalia National Development Plan (2017-2019) builds on this foundation laid by the Compact and sets the priorities for national recovery and development in full collaboration with national and regional governments.  A landmark electoral process in late 2016 and early 2017 resulted in a peaceful transfer of power to a new President and government, in place since February and March 2017, respectively. The government has set out an ambitious agenda for its term (the period to 2021).  At the London Somalia Conference in May 2017, a Security Pact was agreed by Somalia and the international community, which will allow for sustainable, long-term security based on mutual accountability.

The functional objective of UNOPS in Somalia is to deliver projects in an efficient and effective manner to achieve the development outcomes sought by the Government of Somalia and the donor community. The aim of UNOPS in Somalia is to provide implementation services to the Government of Somalia, the donor community, and partner agencies in the reconstruction and development of the country. In doing so, UNOPS aims to exceed client expectations in the delivery of quality services throughout the country.

Project Background Information: 

A Transitional National Government (TNG) was established in Somalia in 2000. About a decade later, in 2012, the Federal Government of Somalia (FGS) was formed. Along with the international community, the FGS has driven a rebuilding process of functioning government institutions and frameworks. Following the 2016 electoral process, Somalia entered into a second political cycle, and with a new three-tiered federal system of the FGS, Federal Member States (FMS) and district level administration has attempted to re-establish a presence of the State on the territory. Somalia is developing modernized institutions with the aim of restoring services to a struggling and distressed population. However, this requires the government to perform key functions despite a lack of structure, resources, and limited management and leadership capacity. 

At the London Somalia Conference of May 2017, a New Partnership for Somalia (NPS) was established to facilitate the implementation of the Somalia National Development Plan (NDP). Principles to guide the development of affordable, accountable, and acceptable Somali security institutions were endorsed, and the Somalia Security Pact (SSP) adopted detailing features of the Somali National Army (SNA). The Somali Transition Plan (STP), adopted a year later, outlined the conditions and milestones for a progressive transfer of security responsibility to Somali security institutions, from a situation of insecurity and dependence on the African Union Mission in Somalia (AMISOM) to one of taking responsibility for protecting their citizens and maintaining security.

The transition puts additional pressure on the FGS to constitute a more modern armed force. Additionally, although, in recent months, the SNA has managed to lead operations through better coordination with AMISOM and strong support from international partners, the SNA still suffers from significant shortfalls. Support from the international community in strengthening the SNA began over a decade ago. However, one of the biggest challenges the SNA still faces is the lack of military infrastructure and non-lethal equipment such as vehicles and communication equipment. Without adequate resourcing, the whole security transition is put at risk. As AMISOM gradually withdraws its forces from the country and the SNA gains more ground, the establishment of a well-equipped and capacitated SNA will go a long way in meeting the objectives of the STP. SNA2 is a response to address the existing resource gaps, notably in terms of ground transportation, communication, and infrastructure.

Job Specific:

Under the overall guidance and supervision of the Senior Project Manager, and in accordance with UNOPS policies, procedures, and practices, the ICT Senior Analyst (ICT Project Management) will provide technical expertise regarding the specialized communications equipment procured under the project. 

Specifically, s/he will be critical in ensuring that the selected equipment is compatible with existing equipment procured for the beneficiaries under similar projects/actions and will also oversee the appropriate installation of the delivered equipment. Further, s/he will provide training, as required, to SNA personnel who will be handling the equipment.

Functional Responsibilities

Summary of Key Functions:
  1. Project management and administration of ICT equipment procured under the project
  2. Provide support for the provision, installation, and support of training to users
  3. Team Management
  4. Stakeholder Engagement and Communication
  5. Information and Knowledge Management
  6. Project Management and Administration of ICT equipment
Support with the provision of technical specifications on all ICT related equipment to be procured.
  • Ensures timely delivery of project deliverables and services in accordance with defined quality requirements
  • Act as technical advisor at the procurement evaluation panels for the procurement of all ICT related equipment
  • Manages and reviews product quality and ensures products are accepted.
  • Assess and evaluate the procured equipment and ensure proper handling of these at the facility and/or required site until handover is effected
  • Oversee evaluation of equipment performance, identification of areas of inefficiencies, areas of problems and contribute proactively to possible improvement or corrective actions
  • Oversee the registration and handover of ICT equipment in the Asset Management System
  • Keep records of ICT equipment acquired through the project
  • Advice the project unit on subject matter expertise (including technical specifications where needed)
  • Other ICT related duties as required.
Provide support for the provision, installation, and support of training to users: 
  • Lead and support the SNA ICT Department with the set-up and installation of all procured ICT hard- and software
  • Lead and support the set-up of LANs at the designated SNA locations
  • Lead and facilitate training to users on the procured ICT equipment
  • Provide guidance in the establishment of control systems to ensure that all information technology equipment is maintained regularly in order to be in proper working condition
Team Management: 
  • Facilitate the engagement and provision of high-quality results and services of the team supervised through effective work planning, performance management, coaching, and promotion of learning and development
  • Provide oversight, ensuring compliance by team members with existing policies and best practices. 
Stakeholder Engagement and Communication: 
  • Act as coordinator to ensure the successful project implementation specifically for the ICT related deliverables/areas
  • Lead the project in collecting ICT related information which can help in the development and implementation of improvements to the ICT deliverables of the project
  • Establish and cultivate partnerships with stakeholders on the ground that will improve the ability to deliver on the ICT items of the project
  • Active networking with stakeholders to address and improve common areas of concern.
  • Play a leading role in the planning and development of project communication outputs
  • Implement the project communication and visibility plan
Information and Knowledge Management: 
  • Facilitate the engagement and provision of high-quality results and services of the team supervised through effective work planning, performance management, coaching, and promotion of learning and development
  • Oversee the proper functioning of documentation/information (in area of responsibility), including screening, indexing, classifying, storing, and disseminating information and/or reports and material, ensuring conformity with relevant procedures governing the integrity of records and files
  • Provide sound contributions to knowledge networks and communities of practice
  • Synthesize and disseminate best practices to internal collaborators and networks
  • Participate, organize, and deliver training for the users/project staff in project ICT equipment. 
Impact of Results

The effective and successful achievement of results by the ICT Senior Analyst (ICT Project Management) directly affects the overall efficiency of the individual team’s provision of administrative services, impacting the office’s capacity to efficiently and effectively service the operational needs of the office/programme.   Timely and accountable delivery of services ensures client satisfaction and promotes the image and credibility of the team and office as an effective service provider in project services and management.  This enhances UNOPS’ competitive position as a partner of choice in sustainable development and project services in the country/region served.


A. Education:
  • Master's Degree in Information Systems or Information Management, Computer Science, or other related discipline is required.
  • Bachelor’s Degree in Information Systems or Information Management, Computer Science, or other related disciplines with a combination of two (2) additional years of experience in relevant fields will be accepted in lieu of the advanced degree. 
  • Technical/Professional Diploma Certification in Information Systems or Information Management,  Computer Science, or other relevant disciplines with a combination of four (4) additional years of relevant professional experience may be accepted in lieu of the advanced university degree.
  • PRINCE2® Foundation is an asset


B. Work Experience:

  • A minimum of two (2) years of working experience in ICT management is required. 
  • At least 2 years of experience in the management of ICT projects is highly desirable.
  • Experience in leading teams is desirable
  • Experience in the usage of computers and office software packages (MS Office 2010 and/or newer versions) and experience in handling web-based management systems is required.
  • Knowledge of the UNOPS/UN system and familiarity with UNOPS procedures is an asset.
  • Skills in ICT management and web-based systems are essential.
  • Experience and demonstrated knowledge of UN rules and procedures in Project Management, Procurement, Finance, HR Management, and Administrative rules and regulations will be an advantage.
  • Work experience in report writing is an asset.
  • Some experience in UN system organizations is desirable.
  • Experience in the use of Enterprise systems, including OneUNOPS, is desirable. 
  • Experience/knowledge of web-based applications and Google Suite products, especially google forms, sheets, docs, and slides, is an asset.
  • Ability to meet tight deadlines and work independently without supervision is an asset.


  • Fluency in written, reading and speaking English Language is required.


Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Additional Considerations

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • Mogadishu is a non-Family Duty Station
  • UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Contract type, level and duration

  1. Contract type: Local Individual Contract Agreement (LICA)
  2. Contract level: LICA-9 / ICS 9
  3. Contract duration: Ongoing ICA – ‘Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.’
For more details about the ICA contractual modality, please follow this link: 

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.


With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

Background information - AFR

Africa Region

Based in Copenhagen, Denmark, the Africa Region supports UNOPS country offices in the region, providing financial oversight of projects, procuring goods and services and managing human resources.

AFR helps ensure that projects are executed to the highest standards, providing a shared knowledge base and ensuring that best practices and lessons learned are disseminated between projects across the entire region.


In Somalia, UNOPS has had a solid and continuous in-country expert presence successfully implementing programmes since the mid-1990s, where it is currently undertaking various projects and initiatives in close collaboration with the Federal Government of Somalia, Federal Member States and partners from the global donor community. UNOPS’ projects in Somalia focus on several key sectors that include infrastructure development, institutional capacity building, project management, advisory services, and procurement services.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.