By continuing to browse this site, you agree to our use of cookies. Read our privacy policy

Payroll Benefits Assistant


  • Organization: FAO - Food and Agriculture Organization of the United Nations
  • Location: Budapest
  • Grade: Administrative support - GS-5, General Service - No need for Higher Education - Locally recruited position
  • Occupational Groups:
    • Human Resources
    • Administrative support
  • Closing Date: 2022-12-06


Staff in the General Service category are recruited locally from the Primary Location area, which is where the office is located.

• FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture
• Qualified female applicants, qualified nationals of non-and under-represented Members and persons with disabilities are encouraged to apply
• Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values
• FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination
• All selected candidates will undergo rigorous reference and background checks
• All applications will be treated with the strictest confidentiality
• FAO staff are subject to the authority of the Director-General, who may assign them to any of the activities or offices of the Organization.

The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through the FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment, and a better life, leaving no one behind.

Organizational Setting

The Shared Services Centre (SSC) recommends and administers process management and procedures that need to be executed effectively; ensures the management of quality assurance activities associated with the transactional processes and implementation of service delivery; continuously improves the satisfaction of its customers, internal or external, while pursuing a continuous improvement agenda that will drive up service excellence while driving down the costs of service delivery through process standardization, process automation and self-service capabilities.

The post is located in the Shared Services Centre (SSC) in Budapest, Hungary.

Main Purpose

The Payroll Benefits Assistant plays a lead role in the coordination of payroll and benefits support services for the unit. He/she performs a broad range of activities requiring in-depth analysis and interpretation of relevant policies, procedures and practices. The incumbent provides procedural guidance to managers and staff.

Supervision Received/Exercised

The Payroll Benefits Assistant reports to the Payroll Benefits Officer. Work is performed autonomously, showing a high degree of initiative and independent judgement. Supervision received is focused on facilitating service delivery. The incumbent provides guidance and training to programme support staff in the division or office.

Working Relationships

The Payroll Benefits Assistant maintains a wide range of contacts with managers, staff and stakeholders inside and outside the unit. The incumbent collaborates closely with colleagues in other offices and the corporate services, ensuring the quality and consistency of payroll and benefits support services.

Key Functions/Results

• Prepare and verify inputs to the monthly payroll process (e.g. batch element entries, one-off entitlement, overtime [O/T] and night differential [N/D], etc.) including the details of the interfaces with other systems in the Organization (e.g. AP and Credit Union recoveries), working directly with the responsible requesting unit to ensure smooth, efficient processing;
• Participate in testing, documenting and implementing eligibility and rate calculation changes (fast Formulas) to the various entitlements supported by the Organization's payroll system. Execute database queries and payroll assurance reports to identify discrepancies and report findings back to the supervisor;
• Monitor and ensure the timely clearance of advances by preparing payroll recoveries as one of the inputs to the monthly payroll process or by contacting the field offices (or ex-employees) where necessary;
• Supervise the maintenance of up-to-date Payroll Rates Tables such as Salary Scales, Post Adjustment Classifications, Country/Duty Stations Classifications, Pay Factors, Location, etc.;
• Perform specific exceptions actions (e.g. data corrections, overrides, retroactive actions) related to the HR system providing support to user on HR related queries for issues arising through the use of the system;
• Execute the Payroll and Oracle Advanced Benefits standard procedures;
• Reconcile payroll related clearing accounts;
• Respond to employees' enquiries on payroll related matters;
• Perform other related duties, as required.

Impact of Work

The incumbent's work impacts directly on the smooth and efficient operations of systems support activities of the unit. He/she plays a lead role in the coordination and provision of the support services for the successful achievement of the unit's mandate.


Minimum Requirements

Education: Secondary School Education
Experience: Four years of systems support experience, including experience in payroll and in working with database applications, using Access or other database query products
Languages: Working knowledge (proficient - level C) of English
IT Skills: Good knowledge of the MS Office applications, Internet and office technology equipment

Residency: General Service Staff are recruited locally. To be eligible for this position, candidates must be nationals of the country of the duty station or possess an existing visa/work permit, and reside within commuting distance of the duty station at the time of the application. "Commuting distance" means the distance within which staff members can travel daily between their place of work and their residence.


• Results focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and continuous improvement

Technical Skills

• Very good knowledge of corporate computerized financial/travel/human resources systems
• Very good knowledge of database applications using Access or other database query products

Desirable Qualifications And Skills

• Limited knowledge (intermediate - level B) of other FAO official languages (French, Spanish, Arabic, Russian or Chinese) would be an asset.
• Experience with the Human Resources Management System/Payroll applications of an Enterprise Resource Programme.


FAO staff are expected to adhere to FAO Values of Commitment to FAO,

Respect for All and Integrity and Transparency


We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.