Deputy Director, Technical Cooperation Bureau
Org. Setting and Reporting
The Technical Cooperation Bureau (TCB) is responsible for the execution of ICAO’s Technical Cooperation Programme (TCP), providing technical support to ICAO Member States, through Technical Cooperation projects and activities, funded by the State, multi-lateral, bilateral and other donor-funded mechanisms, in all matters relating to the development of safe, secure and environmentally friendly civil aviation.
TCB also undertakes implementation support activities including Technical Assistance projects, and assists States in identifying and formulating regional, country, inter-country and fellowship programmes. TCB is also responsible for the planning, management and coordination of all ICAO aviation training activities, ensuring the efficient, effective and harmonized implementation of the ICAO Training Policy and response to training needs of Member States, international and regional organizations, aviation industry and other partners.
The incumbent assists the Director, Technical Cooperation Bureau (D/TCB) in the efficient and effective management of the Bureau by directing the work of the following Sections: Field Operations (FOS) (which includes the Resource Mobilization function), Field Personnel (FPS), Global Aviation Training (GAT) and Technical Support and Quality Assurance (TSQAS); supports the implementation of the bureau’s transformation, including the integration of all revenue generating activities, the consolidation of the extra budgetary funds, the diversification of revenue sources through new implementation support product development; and leads the implementation of ICAO’s digital transformation strategy for TCB. S/he reports directly to the D/TCB on all matters related to technical cooperation, technical assistance, resource mobilization, and training. Supervisory responsibilities include technical supervision, coaching and training where necessary, as well as performance evaluation, delegation and distribution of tasks, and decisions on priorities.
Function 1 (incl. Expected results)
Supports the Director, TCB, in the management of the Bureau, and in the development and direction of the implementation support and technical cooperation strategy, work programme and activities of the Organization, including resource mobilization, to ensure the efficient provision of related services, and technical assistance projects, achieving results such as:
• Support the Director in planning, coordinating and managing the work programme of the Bureau and its activities, in alignment with ICAO’s strategic objectives.
• Supports D/TCB in the reorganization of the Bureau considering changes in the business environment and industry.
• Support the alignment of TCB’s financial management of its diverse funding mechanisms, to facilitate decision-making and adequate resource allocation.
• Lead the preparation of the Organization’s TCP Business Plan.
• Contribute to the development of the strategic vision for TCB and its expression in ICAO programme outcomes and strategic plans; plan, develop and implement programmes, policies, guidelines and strategies for the administration and operation of ICAO’s implementation support activities including technical cooperation and technical assistance projects and resource mobilization.
• Lead the implementation of the digital transformation strategy for TCB.
• Support D/TCB in the development and implementation of the ICAO Resource Mobilization Strategy.
• Supports the overall development of ICAO’s resource mobilization capacities with focus on mechanisms and processes.
• Coordinate the establishment of the annual and triennial staffing and budgetary resource requirements for TCB (including workforce, succession and action plans), and preparation of the required documentation for presentation to the approving authorities.
• Direct and manage the work and staff of FOS, FPS, GAT, and TSQAS, ensuring compliance and promoting efficient management of operations; manage human and financial resources, ensuring efficient oversight and delivery of high quality services; foster good performance and teamwork; evaluate performance and monitor progress against desired objectives; oversee the recruitment of the staff of FOS, FPS, GAT and TSQAS in alignment with appropriate selection procedures.
Function 2 (incl. Expected results)
Leads the preparation of documentation, working papers and reports on TCB, including its strategic dimensions, and provides expert advice and guidance, achieving results such as:
• Lead the preparation of TCB papers and reports for the Finance Committee (FIC) and ICAO Council, as required.
• Oversee the required administrative and technical coordination among TCB sections and other Bureaus and Offices in the preparation of documentation in support of the ANC, Council, working groups, panels, study groups, divisional type meetings, regional air navigation meetings, conferences and symposia.
• Provide expert advice to senior officials on TCB policy, strategy and operational matters.
• Ensure consistent application of the ICAO Service Code, Staff Rules, Personnel Instructions, and policies and procedures.
• Analyse proposed changes in Rules, Regulations, policies and/or standards, including from UN wide initiatives; provide advice to
the Director, formulate TCB’s response, and prepare related analyses allowing senior management to determine impact on the
• Prepare strategic analyses and reports on TCP programme operations and related policies to foster learning and knowledge-sharing
within the Bureau.
Function 3 (incl. Expected results)
Manages the implementation of the Technical Cooperation Programme (TCP), coordinating both external and internal activities, achieving results such as:
• Formulate and implement the strategy and work programme for the provision of technical cooperation services.
• Provide functional direction for the overall activities and resources associated with the development and implementation of support activities including technical cooperation and assistance projects.
• Oversee the coordination of TCB implementation support programmes, projects and activities with the Regular Programme.
• Coordinate and liaise with ICAO Bureaus and Regional Offices to ensure a harmonised one-ICAO Secretariat approach to the provision of support/technical assistance to States.
• Advocate and build awareness of the critical role and the strategic dimension of TCB.
• Oversee or promote the implementation of the ICAO Project for Aviation Volunteers (IPAV).
• Work with ANB to ensure the accurate input of data into Safety Collaborative Assistance Network and with ATB to provide data in support of the technical assistance Database.
• Coordinate TCB’s input to the MARB by identifying and reporting implementation support programmes, projects and activities that support MARB States. Monitor and report progress of the associated activities.
• Identify, through the MARB process, other States that require support to address shortcomings and deficiencies, including Significant Safety Concerns, and recommend high-level assistance strategies.
• Undertake missions in support of TCB activities.
Function 4 (incl. Expected results)
Supervises the Quality Management System in TCB; represents TCB before the Quality Assurance Mechanism and Training Committee, on various Secretariat Boards and Committees, and in diverse working groups and meetings, achieving results such as:
• Represent TCB senior management at the ISO Management Quality review committee meetings.
• Provide technical expertise to D/TCB in the design, development and implementation of specific action plans.
• Coordinate the implementation of the Project Quality Assurance Process across the Secretariat.
• As required, represent ICAO, on behalf of the Director, at designated international and regional meetings, conferences and symposia.
• Represent D/TCB in designated senior management meetings, groups, Boards and Committees, and support D/TCB at Council
meetings, as required.
• Participate in, and contribute to, working groups and special projects at the senior management level, as required by D/TCB.
• Participate in the pre-meeting of the Monitoring and Assistance Review Board (MARB); coordinate and prepare all the
information on behalf of D/TCB.
• Serve as TCB focal point and representative on the Fund for Aviation Safety Project Review Committee (PRC) and on the
Secretariat Information Management Committee (IMC).
• Represent TCB at the Revenue Generation Governance Board (RGGB), as requested.
• Liaise and coordinate with other Bureaus, as necessary, on issues related to safety oversight and security oversight.
Function 5 (incl. Expected results)
Leads the implementation of business process improvements and change management initiatives, achieving results such as:
• Assess business information and determine where improvements can be made to increase the efficiency or effectiveness of
• Work with other Bureaus and Offices, as well as external stakeholders to design and develop new products and services.
• Develop business cases and implementation plans for improvement projects and present them to D/TCB for approval.
• Monitor the progress of each improvement project throughout its life cycle to ensure that deadlines are met and objectives are achieved.
• Constantly assess the need for change and development; make recommendations for, and manage the implementation of improvements, as appropriate.
• Encourage knowledge-sharing and skills transfer across TCB; develop, share knowledge with external counterparts on technical cooperation policies, best practices and trends.
• Support D/TCB in the development of innovative change management initiatives to enhance delivery of quality services to stakeholders.
• Coordinate the implementation of recommendations resulting from internal and external audits and evaluations, including those of the Joint Inspection Unit and the Evaluation and Audit Advisory Committee.
Function 6 (incl. Expected results)
Performs other related duties, as assigned.
Professionalism: Thorough knowledge of ICAO’s functions, programmes and activities related to aviation safety, aviation security, environmental protection, and safety/security audits. Knowledge of the Convention on International Civil Aviation and its Annexes, ICAO Standards and Recommended Practices (SARPs) and their application. Understanding of ICAO’s Strategic Objectives, and its global and regional aviation plans. Proven ability in developing/managing aviation-related projects and managing procurement of goods and services. Proven ability to plan, direct and supervise a broad area of institutional work, and to decide or advise on solutions to important problems of policy and practice. Demonstrated leadership ability, initiative and maturity of judgment. Excellent ability to write clearly and concisely, and to maintain harmonious working relationships in a multinational environment. Proven ability to work in a team environment. Ability to deal with complex issues with diplomacy and tact. Excellent ability to use computers, latest multimedia software and contemporary networks. Shows pride in work and in achievements; demonstrates professional competence and mastery of the subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
Accountability: Takes ownership for all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style, and format to match the audience; demonstrates openness in sharing information and keeping people informed.
Managing Performance: Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.
Leadership: Serves as a role model that other people want to follow; empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvement; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.
Vision: Identifies strategic issues, opportunities and risks; clearly communicates links between the Organization’s strategy and the work unit’s goals; Generates and communicates broad and compelling organizational direction inspiring others to pursue that same direction; Conveys enthusiasm about future possibilities.
Building Trust: Provides an environment in which others can talk and act without fear of repercussion; manages in a deliberate and predictable way; operates with transparency; has no hidden agenda; places confidence in colleagues, staff members and clients; gives proper credit to others; follows through on agreed upon actions; treats sensitive or confidential information appropriately.
Empowering Others: Delegates responsibility, clarifies expectations, and gives staff autonomy in important areas of their work; encourages others to set challenging goals; holds others accountable for achieving results related to their area of responsibility; genuinely values all staff members’ input and expertise; shows appreciation and rewards achievement and effort; involves others when making decisions that affect them.
Judgement/Decision-making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines that the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.
An advanced level university degree (Master’s Degree or academic equivalent) in an aviation-related area, a scientific or technical discipline, management, administration, or in a related field.
A minimum of fifteen (15) years of experience, of which at least ten (10) years should be in civil aviation or any other industry, in the public or private sector is required.
At least five years of senior level managerial experience in programme/project management, operations, production, service delivery, or business development, preferably in international technical cooperation projects is required.
Experience at the international level or dealing with matters crossing national boundaries, including high-level negotiations with government authorities or international organizations is required.
Experience in strategic and business planning, in developing strategic and operational plans, in building cohesive teams and directing them towards the achievement of identified goals is required.
Experience in leading change initiatives, promoting quality manangement and fostering innovative reforms is required.
Experience with corporate performance management and quality management systems is required.
Proven experience in leading and guiding a multidisciplinary team of aviation experts to achieve organizational goals is required.
Experience in managing aviation safety or air navigation programmes/projects within an international or regional organization, national government, or major service provider (airport, airline or air navigation services provider) is desirable.
Experience in managing or coordinating technical assistance, capacity development and implementation of activities related to civil aviation is desirable.
Experience in organizing and leading international meetings, and experience in management of international/multinational projects are desirable.
Fluent reading, writing and speaking abilities in English.
A working knowledge of any other language of the Organization (Arabic, Chinese, French, Russian, Spanish).
Evaluation of qualified candidates will include a competency-based interview and any other assessments deemed necessary.Special Notice
The ICAO Assembly recently reaffirmed its commitment to enhancing gender equality and the advancement of women by supporting UN Sustainable Development Goal 5 “Achieve gender equality and empower all women and girls.”
Female candidates are strongly encouraged to apply for ICAO positions, especially in the Professional and higher level categories.
It should be noted that the maximum period for which a staff member at the D-1 level can serve is eight (8) years. The initial appointment will be on a fixed-term non-career basis for a period of four (4) years (first year is probationary for an external candidate). A second fixed-term non-career appointment may be granted to the incumbent, subject to re-appointment procedures. The combined duration of the initial and second fixed-term contracts shall not exceed eight (8) years.
ICAO staff members are international civil servants subject to the authority of the Secretary General and may be assigned to any activities or offices of the Organization, in accordance with the provisions of the ICAO service code.
ICAO staff members are expected to conduct themselves in a manner befitting their status as international civil servants. In this connection, ICAO has incorporated the 2013 Standards of Conduct for the International Civil Service into the ICAO Personnel Instructions.
ICAO offers an attractive benefit package to its employees in accordance with the policies of the International Civil Service Commission (ICSC).
The statutory retirement age for staff entering or re-entering service after 1 January 2014 is 65. For external applicants, only those who are expected to complete a term of appointment will normally be considered.
ICAO offers an attractive remuneration package, including a tax-free annual net base salary in US dollar (subject to mandatory deductions for pension contributions and health insurance), and a variable post adjustment* which reflects the cost of living in a particular duty station.
Annual Salary for this post: US $150,411 (which includes a Net Base Salary of US $103,660 + Post Adjustment of US $46,751).
ICAO also offers the following benefits, subject to conditions as defined in the Staff Rules:
• Dependency allowances
• Rental subsidy
• Settling-in grant, to assist in meeting initial extraordinary costs when arriving at or relocating to a new duty station
• Travel and relocation shipment, when moving to a new duty station
• Education grant for children in full-time attendance at an educational institution
• Home leave travel (normally once in every two years of qualifying service)
• 30 working days of vacation per year
• Pension fund entitlements under the UN Joint Staff Pension Fund
• International health insurance; optional life insurance
• Disability protection
ICAO encourages a positive workplace culture, and promotes inclusivity and diversity within its workforce.
(*Post Adjustment: The base salary is supplemented by a post adjustment which varies according to the cost of living in the duty station and the exchange rate of the United States dollar. The post adjustment, set by the United Nations as a percentage of the base salary, ensures that all staff members at the same salary level have a similar purchasing power in every duty station by compensating for the differences in cost of living while taking currency fluctuations into account.)
United Nations Considerations
In accordance with ICAO Staff Regulations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard shall be paid to the importance of recruiting staff on as wide a geographical basis as possible and ensuring equal gender representation. Subject to the foregoing, selection of staff members shall be made without distinction as to race, sex or religion, nor shall there be any discrimination on account of any disability of a candidate who meets the qualifications required to perform the tasks. Unless otherwise permitted under the ICAO Staff Regulations, appointment and promotion of staff members shall be made on a competitive basis.
Candidates will not be considered for employment with ICAO if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts.
Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, Inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the Inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in Inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised in Inspira will be removed at 11:59 p.m. (New York time) on the deadline date.
ICAO does NOT charge any fees or request money from candidates at any stage of the recruitment process, nor does it concern itself with bank account details of applicants. Requests of this nature allegedly made on behalf of ICAO are fraudulent and should be disregarded.