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Project Coordinator (NPSA-8)


  • Organization: UNDP - United Nations Development Programme
  • Location: Skopje
  • Grade: Junior level - NPSA-8, National Personnel Services Agreement
  • Occupational Groups:
    • Project and Programme Management
    • Managerial positions
  • Closing Date: Closed
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

“Strengthen national and local systems to support the effective socio-economic integration of returnees in the Western Balkans” project is part of the IPA II Multi-Country Action, EU support to Fundamental Rights of Roma Community, and Reintegration of Returnees, entrusted to the World Bank, UNDP and the CoE. Its overall objective is to support effective reintegration of vulnerable returnees from the EU with particular attention to Roma. The specific objective is to enhance the capacity of Western Balkan authorities at central and local level to implement successful returnee reintegration policies and respond effectively to the needs of vulnerable returnees.

Multi-dimensional vulnerabilities of returnees will be addressed by promoting holistic solutions of their immediate and longer-term needs through a mix of technical assistance, strategic advisory and institution building support. Moreover, the proposed activities will address the systemic gaps and institutional bottlenecks for effective governance of the process of returnees’ integration. Bearing in mind that Roma constitutes a large proportion of irregular migrants, results of the project will contribute to the implementation of the broader Roma inclusion agenda.

Success of the Action shall be measured by its impact on the social and economic wellbeing of returnees and their family members as well as by the level of integration of the tested models and approaches into national policies and local programmes for promotion of economic empowerment and social protection. Moreover, the Action will contribute to the socio-economic recovery of IPA beneficiaries from the devastating consequences of COVID-19 pandemic on local economies and vulnerable households.

Action results will be achieved through implementation of the following outputs.

  • Output 1. Local returnee reintegration strategies are developed with selected municipalities
  • Output 2. Elements of local returnee reintegration strategies are implemented in selected municipalities, including innovative activities on livelihoods, skills building etc.
  • Output 3. Significant number of urgent administrative issues faced by returnees are addressed.

In each of the target countries, the project supports establishment of local reintegration platforms in 3 municipalities, with a purpose of mobilizing public service providers, business community and civil society in co-designing and implementation of local strategies for reintegration of returnees. Selected partner municipalities in North Macedonia are Suto Orizari, Prilep and Stip. Local strategies will define the mutually agreed priorities and a set of context specific innovative solutions for improving the livelihoods and social wellbeing of returnees and the broader community. Moreover, the strategies will tackle the local priorities related to governance of returnees’ agenda, individual and institutional bottlenecks and gaps, which continue to hinder the effective service provision.

To ensure effective targeting, during the inception phase, in a selected number of municipalities, the project carried-out several assessments related to the scale and propensity for outward migration and re- migration of the local population; the economic potentials of local ecosystem for jobs creation; and capabilities gaps of institutions and individuals for provision of quality and accessible services to returnees.

The COVID-19 pandemic exposed the structural deficiencies of current social protection systems and limited capacities of institutions to effectively respond to sudden shocks. The first set of government support programmes and response measures to COVID-19 crisis make no reference to migrants and returnees as a specific group, which is being affected by the pandemic. The lack of personal identification documents, fragmented information systems and weak coordination keeps the returnees and their family members invisible for the broader social protection system. Due to missing documents, returnees have difficulties to access social assistance; while due to missing school certificates children from return families are often placed in lower grades in schools, thus causing demotivation, dissociation and frequent drop-out from the education system. Long procedures for accessing social protection support, unaffordable fees for obtaining or retrofitting civil documents, health cards, nostrification and apostilles of school certificates etc., are among the most frequently reported problem of returnees and their family members in the interaction with institutions and private sector providers.

The project will also work on the capacity building of NGOs that currently work on the administrative procedures for solution of returnees’ problems with obtaining certain documents from the countries they have returned. The project aims to develop and test the methodologies and procedures for introduction of social contracting as a future model for engagement of local NGOs as service providers and innovative solutions for reaching out to vulnerable people.

Duties and Responsibilities
Within this context, UNDP is looking to bring on board a Project Coordinator, who under direct supervision of the UNDP Programme Officer and the Regional Project Manager in Istanbul Regional Hub, will be responsible to effectively implement the national component of the sub-regional project Strengthen national and local systems to support the effective socio-economic integration of returnees in the Western Balkans.

The Project Coordinator will be responsible to ensure that below tasks are performed with prevailing UNDP rules and procedures as well as with due respect given to the UNDP internal control framework.

Effectively manage the project’s country component and ensure timely and quality delivery of project outputs

  • Coordinate day-to-day implementation of projects activities to ensure timely achievement of project results;
  • Draft terms of reference for consultants and project personnel;
  • Supervise the project assistant and provide first level of quality assurance of technical expertise and products delivered by contracted short-term consultants;
  • Collect, analyze and present background information for preparation of project workplans and progress reports;
  • Develop detailed project work plans for implementation of project activities;
  • Providing inputs for setting up a regional and country level monitoring and evaluation framework;
  • Monitor project implementation and provide regular updates on the achieved progress;
  • Submit timely inputs for the synthesized regional project reports;
  • Manage and monitor the delivery of the financial resources of the country-level component and provide inputs monitoring the regional component;
  • Timely alert UNDP Project Manager and the Regional Project Manager on the impediments and risks faced in the course of implementation and escalate the critical issues in case they arise;
  • Ensure full compliance of activities with UNDP rules, regulations and policies and carry the primary responsibility regarding financial transparency, administrative and procurement support during the project implementation;
  • Provide background documents and inputs to ensure timely organization of Steering Committee meetings;
  • Prepare official correspondence, briefs, talking points and relevant materials;
  • Ensure appropriate filing and availability of required documentation for audit purposes;
  • Perform other tasks/duties as assigned by the supervisor;

Maintain collaborative working relations and partnership with the national counterparts, international organizations, donors private sector, CSOs and other partners through effective communication, consultation and reporting;

  • Maintain close working relations with the key national partners (Ministry of Health and Social Protection, Ministry of Interior, local government units, employment agency and other relevant institutions), local CSOs, chambers of commerce, the private sector etc.
  • Maintaining good cooperation and coordination with donors and international organizations, in particular with the EU Delegation, the World Bank and the Council of Europe ROMACTED project
  • Take active participation in and coordination of meetings, training sessions, conferences and public promotion of projects;
  • Maintains an established network of contacts for general information sharing and to remain up-to-date on partnership related issues;
  • Ensure effective communication of the project results in close collaboration with UNDP Country office and the Istanbul Regional Hub;
  • Support the partnerships and advocacy activities agreed by UNDP in the area/sector covered by the project;
  • Establish effective linkages with other UNDP programmes and projects and with other initiatives in the sector with a view to developing substantive partnerships and generating synergies.

Knowledge management

  • Identify, collect and analyze policy-related, relevant information and data; ·
  • Systematize information to codify best practices and lessons learnt;
  • Support assessments of capacities and needs of government organizations and partners, in close collaboration with national counterparts at both central and local level;
  • Prepare thematic reports that analyze specific issues emerging from the project implementation
  • Facilitate team’s learning and knowledge sharing at country and broader regional level;
  • Participate in UN thematic groups and another sectoral groups’ work, as required;
  • Provide substantive input by integration of findings  from implementation and field monitoring of project activities, needs of project beneficiaries, targeted communities and vulnerable groups that will inform the development and fine tuning of the Project strategy and pipeline development
  • Organize and ensure analytical reporting and project evaluations and collect and captures lessons learned from the project implementation
  • Perform other duties as required.

Performance Indicators for evaluation of results

  • Efficient, cost effective and timely implementation of activities ensured;
  • UNDP rules and regulations observed and applied in the course of activities implementation
  • Projects work/plans and other relevant documentation timely prepared;
  • Projects progress reports timely prepared;
  • Monitoring plans prepared;
  • Quarterly project reports prepared (e.g. Combined Delivery Report);
  • Indicators, targets and results captured;
  • Efficient relations and communication with local stakeholders and beneficiaries established and maintained;
  • Successful coordination with other components in the programme achieved.

Institutional Arrangement

Within this context UNDP is looking to bring on board a Project Coordinator, who under direct supervision of the UNDP Programme Officer and the Regional Project Manager in Istanbul Regional Hub, will be responsible to effectively implement the national component of the sub-regional project Strengthen national and local systems to support the effective socio-economic integration of returnees in the Western Balkans.

Core Competencies
  • Achieve Results:  LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
  • Think Innovatively:  LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking
  • Learn Continuously:  LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
  • Adapt with Agility:  LEVEL 2: Adapt processes/approaches to new situations, involve others in change process
  • Act with Determination:  LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously
  • Engage and Partner:  LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships
  • Enable Diversity and Inclusion:  LEVEL 2: Facilitate conversations to bridge differences, considers in decision making

People Management 

  • UNDP People Management Competencies can be found in the dedicated site.

Cross-Functional & Technical Competencies 

  • Build an Enabling Workplace
    • Create a working environment where people are engaged and want to do their best; empower and enables team members to perform and have a positive workplace experience
  • Manage Performance and Ensure Accountability
    • Ensure regular conversations with people about work
  • Manage Performance and Ensure Accountability
    • Provide positive and constructive feedback
  • Motivate and Direct
    • Create and communicate a compelling vision and purpose

Desired skills in addition to the competencies covered in the Competencies section

  • Experience in the usage of computers and office software packages (MS Word, Excel, etc.) and knowledge of spreadsheet and database packages, experience in handling of web-based management systems is an asset

Required Skills and Experience

  • Master’s degree in social sciences, economy, public administration or related field.
  • Bachelor’s degree with two years of qualifying experience may be accepted in lieu of the Master's degree.
  • Additional academic qualifications in business, economics, accountancy, international development, trade is an asset
  • Minimum 2 years (with Bachelor's degree) of relevant experience in project management in international organization and or government institutions.
  • Relevant professional experience in regional projects and initiatives would be an asset. 


  • Excellent knowledge of written and spoken Macedonian and English languages.
  • Knowledge of other local languages shall be considered an asset.  

Required skills

  • Excellent knowledge of migration, returnees or Roma inclusion agenda is an advantage.

The following documents shall be required from the applicants:

  1. Personal CV or P11, indicating all past positions held and their main underlying functions, their durations (month/year), the qualifications, as well as the contact details (email and telephone number) of the Candidate, and at least three (3) the most recent professional references of previous supervisors. References may also include peers.
  2. A cover letter (maximum length: 1 page) indicating why the candidate considers him-/herself to be suitable for the position.
  3. Managers may ask (ad hoc) for any other materials relevant to pre-assessing the relevance of their experience, such as reports, presentations, publications, campaigns or other materials.


Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

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This vacancy is now closed.
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