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Consultancy: Communication Expert


  • Organization: ILO - International Labour Organization
  • Location: Yerevan
  • Grade: Consultancy - International Consultant - Internationally recruited Contractors Agreement
  • Occupational Groups:
    • Communication and Public Information
  • Closing Date: Closed



Publication date: 16 November 2022
Application deadline (midnight Moscow time): 06 December 2022


Job ID: 10206 
Department: RO-Europe and Central Asia 
Organization Unit: DWT/CO-Moscow 
Location: Yerevan   (presence may or may not be required at the duty station)


The ILO is issuing a call for expressions of interest for experts in communication who wish to be included in a consultancy database currently being compiled by Decent Work Technical Support Team and Country Office for Eastern Europe and Central Asia.


Interested consultants are invited to submit their application on-line in order to establish their profile in the database from which they may be considered for consultancy opportunities that may arise. Inclusion in the database does not guarantee a contract with the ILO.  You will be contacted directly by the concerned office if preselected.


Candidates also applying for fixed-term employment positions with the ILO are encouraged to respond to this call for expression of interest if they so wish.


The ILO values diversity. We welcome applications from qualified women and men, including those with disabilities. If you are unable to complete our online application form due to a disability, please send an email to 


The project “Promoting Implementation of Labour Rights in Armenia Together” funded by the United States Department of Labor (USDOL) seeks to build strategic, efficient, and effective labour market institutions to achieve compliance at the workplace. Focus is placed on the mining and services sectors given their economic importance, specific OSH problems in the former and the diversity and size of the latter. This initiative is required for the provision of support to the project staff in the implementation of the Project communication and visibility strategy and for the achievement of the communication objectives, such as ensuring the visibility of the project, building the awareness of stakeholders on project activities and results and establishing effective information channels with key target audience throughout the implementation of the project.


The general objective of the assignment is the provision of support to the Implementation of the Communication and Visibility Strategy of the ILO Project “Promoting Implementation of Labour Rights in Armenia Together” in accordance with the USDOL and ILO standards and requirements. The specific objectives of the assignment are the popularization of the Project related information among the partners, donors and beneficiaries, awareness raising about the Project activities and results. The mentioned objectives will be gained through establishing, if necessary, maintainance and updating of social media tools, and preparation, maintenance and continuous improvement of the project visibility action plan. 

Description of the Activity

Under the overall supervision of the Project Coordinator and in close collaboration and consultation with the ILO Project team, the external collaborator shall:
1.    Develop and continuously improve the Project visibility action plan (for the whole Project cycle, the Project is planned to run until May 2024 ), identifying specific objectives for raising awareness among the target audiences, including: 
a)    Preparation of the situation analysis to describe WHERE WE ARE NOW in terms of communication, 
b)    Identification of WHERE WE WANT TO BE in terms of communication and set tasks to achieve those goals by defining what kind of changes in awareness, perception and behavior of target audiences are the targets. 
c)    Identification of  HOW WE WILL GET THERE. Doing this, the external collaborator shall include at least the information on: target audiences and key stakeholders, key messages, tools, actions, channels, dates, budget; 
d)    Specification of appropriate communication channels, dissemination methods and media, such as video, photo, print, web/online media, traditional media, and social media, among others, to effectively communicate key messages to specific stakeholders. 
2.    Based on the prepared and agreed Action Plan, develop the communication and visibility materials/such as press releases, short notices about the project progress/outcomes and related ILO activities, presentations of the events financed in the frames of the Project, etc., upon request of the Project team, 
3.    Create and develop the Facebook/LinkedIn account for the project and provide awareness raising about the project activities through it; 
4.    Promote the above-mentioned visibility materials using websites and social media opportunities preliminarily agreeing on publication materials with the Project team subject to approval by the Project Coordinator.   
5.    Organize awareness-raising activities and public events organized in the framework of the project. This might include the following: 
-    Awareness raising activities on rights and duties for employers and workers;
-    Initial and follow-up inspection campaigns;
-    Launching of the ECMS;
-    Launching of the mobile application and chatbot
-    Launching of the new ADR mechanism;
-    Launching of the new model for the workplace grievance handling:
- Project closing event.
6.    Develop briefs/infographics for the external audience, based on the reports produced in the frames of the project, particularly, based on the following reports: 
-    Improving access to judicial and non-judicial remedies related to labour laws and standards;
-    Legal and procedural gap analysis with a focus on the mining and services sectors;
- Baseline study on Outcome 3
7. Regularly participate in weekly project team meetings. Make suggestions and recommendations for improvement of the Project visibility based on the good practices, lessons learned and publications of case studies, research, and policy briefs.
Communication shall occur throughout the project life cycle, and be linked to the Project Workplan; communication and visibility Strategy and products must be carefully sequenced to achieve maximum impact. All products should be cleared by the Project Coordinator and Communication Officer in advance. 
All communication and visibility products should be in accordance with USDOL and ILO visual identities and respective “brand books”. 


The Starting date of the contract is 15 December 2022. 

Payment Conditions

The ILO will pay the Contractor upon satisfactory provision of services for each deliverable specified in Table 1 of Section 6 (confirmed by the Project Coordinator), and submission of the signed original invoice and Service Contract to the ILO. 

Source of Funding

ILO PILRAT project


Dates Payment Schedule
1st phase- 2 Months after the Contract signing 25%
2nd phase- 4 Months after the Contract signing 25%
3rd phase- After 7 months of the contract signing 20%
4th phase- After 10 months of the contract signing 15%


Required qualifications


University degree in Communication, Journalism, Public Relations, Marketing, or related fields.


At least three years of professional experience working in public relations, communication, social media and/or marketing, with a multilateral, international or governmental organization.


Armenian, Russian and English.


1.    Sound track record on development and delivery of creative internal and external communication;
2.    Experience in communication across complex projects;
3.    Ability to lead communication activities, including determining priorities and planning work; 
4.    Excellent computer, oral and written communication skills in English and Armenian and ability to write high-quality and engaging features in English/Armenian;
5.    Knowledge of social media platforms and how they work; 
6.    Experience in working on awareness raising campaigns; 
7.    Knowledge of working practices of national media; 
8.    Appreciation and understanding of principles of gender equality and how it can be promoted, as part of the responsibilities of the post; 
9.    Capacity to liaise and network with a range of different stakeholders, including staff, donors, government officials, trade unions, employers’ organizations, etc; 
10.    Ability to work in a multicultural environment, exhibiting gender-sensitive behaviour and attitudes.
11.    Maintain focus on cross cutting issues such as gender equality and disability. 

Desirable experience and knowledge that would be considered as strong advantage:

•    Experience of working in a team in multi-disciplinary and multi-cultural environment;
•    Experience of working with or within US funded institutions;
•    Experience of working with social media analytics;
•    Knowledge of USDOL and ILO brand guidelines. 
•    Experience of working with a UN agency, the experience of working with ILO, or in a project funded by USDOL will be desirable,

Application Requirements

The Candidates applying for the position are required to submit the following documents:
-    CV including the detailed description of Education, Experience, trainings and other relevant information,
-    Motivation letter, demonstrating the Candidate’s relevance to the advertised position,
-    Documents evidencing the experience, languages, competencies and desirable knowledge, such as Diplomas, Certificates etc.
-    Other relevant information, that demonstrates the Candidate’s adequacy for the assignment. 


Nature of the services provision relationship - facts relating to the services provision and its payment:

The parties agree and understand that there is no juridical subordination or economic dependency between the external collaborator and the beneficiary of the services. The external collaborator uses his/her own work equipment and provides the services from a suitable location of his/her choice and has an obligation of achieving the above results, rather than an obligation of providing a work activity. The service provider is not under the authority or control of the services beneficiary and the service provider is not required or obliged to comply with any specific working time or work regime. Moreover, the external service provider fully assumes the risks related to the unsatisfactory provision of services. 


Recruitment process


Please note that all candidates must complete an on-line application form. To apply, please visit the ILO Jobs website. The system provides instructions for online application procedures.


Fraud warning


The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account - - should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.

This vacancy is now closed.
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