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Office Assistant


  • Organization: OSCE - Organization for Security and Co-operation in Europe
  • Location: Prizren
  • Grade: Administrative support - G-4, General Service - No need for Higher Education - Locally recruited position
  • Occupational Groups:
    • Administrative support
  • Closing Date: Closed



Tasks and Responsibilities:


Under the direct supervision of the Senior Democratization Officer and the overall supervision of the Regional Centre Director, the incumbent will provide programmatic assistance, translation/interpretation, and secretarial services for the implementation of the Field Support Section tasks. The incumbent will perform his/her tasks in one of the five Regional Offices:

Assisting and supporting the respective Field Support Section staff in their daily duties by executing logistical arrangements for monitoring, advocacy actions, projects, workshops, conferences and trainings; liaises with Sections in the HQ and in the field to facilitate the implementation of Programmatic activities; 
Collecting, reviewing and sorting incoming mail, providing background files and information; dispatches outgoing mail, sends messages via electronic mail;
Is responsible for organizing the office files including: checking and updating the files; maintaining and updating files of reports, cases, other issues, correspondence and other relevant material; classifying and coding material being filed; when required attends meetings and draft minutes;
Scheduling appointments for the Senior Democratization Officer and the Programme Officer;
Arranging and coordinating meetings, notifying participants of time, date and subject matter;
Ensuring the availability of office supplies (stationery, computer material); arranges for the procurement of material needed; if needed, arranges transport in coordination with the Transport Office.
Searching for information and background documentation required by the Senior Democratization Officer and the Programme Officer as requested;
Drafting reports and correspondence in English on the basis of the instruction received from the Senior Democratization Officer and the Programme Officer and/or on the basis of the knowledge of the work; prepares summaries of relevant meetings;
Accompanying the Senior Democratization Officer and the Programme Officer to provide interpretation services (consecutively and simultaneously) from English to Albanian and/or Serbian and vice versa during meetings, conferences, seminars, roundtable meetings, etc.;
Translating texts and documents of various kinds (legal texts including laws, decrees, administrative decisions), incoming and out coming both official and informal communications;
Performing other duties as assigned.  

Necessary Qualifications:

Completed secondary education;
Minimum three years of relevant working experience with governmental, inter-governmental, international organizations or civil society organizations in secretarial,  record keeping, editing, research of information and report writing. Computer literate with practical experience with Microsoft packages. 
Project support experience and practical experience in translation/interpretation.
Excellent written and oral communication skills in English, Albanian and Serbian. Knowledge of other languages in the region is an asset;



Holding a valid driving license 


Remuneration Package:


Monthly remuneration, subject to social security deductions is 934.58 Euro/month. Social benefits will include participation in the OSCE group medical insurance scheme and the OSCE Provident Fund.


Appointments are normally made at step 1 of the applicable OSCE salary scale. At the discretion of the appointing authority a higher step may be approved up to a maximum of step 3 subject to specific conditions.


If you wish to apply for this position, please use the OSCE's online application link found under

Applicants are encouraged to use the online recruitment and only fully completed OSCE applications will be accepted. However, if you have technical difficulties with the system you may use the offline application form found under and forward the completed form quoting the vacancy number by e-mail to: Kindly note that applications received after the deadline, submitted in different formats than the OSCE Application Form or in languages other than the English language would not be considered.


The OSCE retains the discretion to re-advertise/re-post the vacancy, to cancel the recruitment, to offer an appointment at a lower grade or to offer an appointment with a modified job description or for a different duration.


Only those candidates who are selected to participate in the subsequent stages of recruitment   will be contacted.

The OSCE is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all religious, ethnic and social backgrounds to apply to become a part of the Organization.

Candidates should be aware that OSCE officials shall conduct themselves at all times in a manner befitting the status of an international civil servant. This includes avoiding any action which may adversely reflect on the integrity, independence and impartiality of their position and function as officials of the OSCE. The OSCE is committed to applying the highest ethical standards in carrying out its mandate. For more information on the values set out in OSCE Competency Model, please see


Please note that for this position the OSCE does not reimburse expenses such as travel in connection with interviews, tests, visas and relocation.

Additional Information
This vacancy is now closed.
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