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Delegate, Monitoring, Evaluation and Learning


  • Organization: IFRC - International Federation of Red Cross and Red Crescent Societies
  • Location: Budapest
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Education, Learning and Training
    • Monitoring and Evaluation
  • Closing Date: 2022-11-30

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 192-member National Societies. The overall aim of IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.”  IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises. 
IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of the IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. 
IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.
IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas.  IFRC also has country cluster delegation and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.
IFRC has launched an Emergency Appeal for Ukraine and impacted countries that is coordinated on a European regional level and supported in the initial months by a large number of surge delegates in the impacted countries and at the Regional Office for Europe level. ICRC, IFRC and numerous Partner National Societies are integrating their capacities to provide coordinated crisis response in Ukraine and the neighbouring countries. Operations are led and coordinated on country-level whenever possible, integrated under existing Country and Cluster delegations, through Operations Managers reporting to Heads of Country or Cluster Delegation. Where no Country or Cluster delegation exists, Operations Managers report directly to the Regional Office for Europe. Resources to support all or several impacted countries from a regional level will be fully integrated into existing structures at the Regional Office for Europe.

Job Purpose

The main objective of the role is to ensure that sustainable frameworks, tools, practices, processes, and capacities related to monitoring, evaluation, and learning are maintained or established to support accountable and evidence-driven humanitarian programming. The incumbent will proactively engage on, promote, and conduct, activities tied to the operational framework and the Ukraine and Impacted Countries Crisis (UICC) Learning Strategy, within the in-country IFRC team and all involved National Societies (NSs).

The MEL Delegate will work in close collaboration with the Regional Head of PMER, the Regional PMER Coordinator, and the members of the UICC Learning Committee, and PMER focal points across the region to coordinate, implement and strengthen monitoring, evaluation, and learning mechanisms across multiple levels of engagement - from affected populations to senior management and inform operational planning and decision-making in support of improving program quality and accountability. Solutions developed in the wake of the emergency appeal are to be utilized also beyond the immediate scope of the response and are intended to also influence and inspire approaches in learning and monitoring of the IFRC globally.

Job Duties and Responsibilities


  • Design and support the cross-country analysis of monitoring data, with particular focus on means to measure impact and quality.
  • Where relevant, find and integrate existing enhanced data collection tools to improve uptake and familiarity, as well as widen the audience engaging with and utilizing the monitoring results.
  • Provide technical guidance to programme staff to help them incorporate the appropriate Monitoring and Evaluation systems (e.g. post- distribution monitoring (PDM), survey design) for their areas of expertise, including setting up
  • Support monitoring of implementation's progress via IFRC funding in the Ukraine Emergency Appeal (EA).
  • Provide monitoring support to NSs and technical teams in large cross-regional programmes under or outside the EA.
  • Actively engage in the MEL capacity development of the NSs to facilitate the collection and reporting of activity monitoring data.
  • Support or prepare analysis of monitoring, through reports, data visualization and ensure it is evidence based, user- friendly and accessible for those managing the operation, to inform decision-making and strategic planning.


  • In coordination with IFRC and National Society teams, drive the design and implementation of evaluations and reviews.
  • Prepare, design, and implement any necessary surveys, such as baseline surveys, reviews, evaluations or lesson learning exercises or other relevant studies, in response to operational requirements.
  • Participate in any internal reviews of operational progress, including lesson learning
  • Verify all review or evaluation work is evidence based and considers the outcomes, as well as the outputs of the response, to ensure that this informs future operational decision-making and quality programming.
  • Facilitate appropriate follow-up to learnings and recommendations.
  • Where required, in consultation with relevant NSs, develop guidance, considerations, and/or feedback on evaluation materials including TORs, inception reports, and final reports.

Learning (operational and organizational)

  • Develop and finalize the action plan to implement the learning strategy for the Ukraine and Impacted Countries Crisis.
  • Act as the Learning coordinator for the Ukraine learning strategy, including managing the implementation of the Learning Strategy and drafting of supporting documents.
  • Coordinate learning initiatives with Membership and Movement partners, and where relevant, cultivate external knowledge partnerships.
  • Create and implement initiatives that foster Membership-wide and Movement-wide sharing of operational learnings.
  • Ensure that learnings within the region can be utilized and contribute to initiatives across the IFRC Secretariat.
  • Guided by the Ukraine and Impacted Countries Crisis Learning Strategy, design and organize learning events (trainings, workshops, webinars, etc.).
  • Proactively advocate for, advise, and guide National Society and IFRC Secretariat Staff on organizational and operational learning.
  • Through MEL activities and sensemaking processes, support the development of advocacy products and initiatives in order to drive achievement of set targets.
  • Promote a culture of accountability with management and across all sectors.

Support the evidence-base of Monitoring and Evaluation work to inform accountability to donors and partners.


  • Graduate degree in social sciences, economics, international relations or a related field, advanced coursework in statistics/monitoring and evaluation is required
  • IMPACT certification or equivalent knowledge and experience is preferred


  • 3+ years of work experience in organizational and/ or operational learning and evaluation is required
  • 3+ years of experience working for the RCRC Movement is preferred
  • Understanding of the humanitarian sector and development projects is required
  • Acquainted with IFRC policies, procedures, and systems is preferred

Knowledge, Skills and Languages

  • Excellent verbal and written communication skills including analytical skills for presentation and visualization quality assurance in planning and reporting is required
  • Demonstrated capacity for analytical and strategic thinking and problem solving is required
  • Excellent computer skills, including in word processing, data management and visualization (Microsoft Word, Outlook, Excel, Power Point, Adobe, Tableau etc.) is required
  • Skilled and experienced in collecting, analysing, and presenting quantitative and qualitative data is required
  • Skilled in facilitation, training, mentoring and coaching individuals and groups as appropriate is required
  • Ability to handle complex tasks independently is required
  • Solid understanding of humanitarian operations as well as gender, protection, social or human vulnerability issues is preferred
  • Extremely strong time management and organizational skills with very close attention to details is required
  • Experience working in support of partner organisations, including organisational development and capacity building is preferred
  • Strong commitment to the Fundamental Principles of the Red Cross Red Crescent Movement and ability to model those principles in relationships with colleagues and partners and translate them to programming practice is required
  • Fluent spoken and written English is required
  • Good command of another IFRC official language (French, Spanish or Arabic) is preferred

Competencies, Values and Comments

  • Values: Respect for diversity; Integrity; Professionalism; Accountability
  • Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National
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Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.