By continuing to browse this site, you agree to our use of cookies. Read our privacy policy

Communication Officer

Kuala Lumpur

  • Organization: WHO - World Health Organization
  • Location: Kuala Lumpur
  • Grade: Junior level - P-2, International Professional - Internationally recruited position
  • Occupational Groups:
    • Communication and Public Information
  • Closing Date: Closed


The WHO Global Service Centre provides administrative services to all staff and all WHO offices and affiliated entities worldwide in respect of human resources, payroll, pension, procurement, accounts payable and support of specific corporate IT applications. The aim of this Centre is to serve as the global platform for the swift and reliable delivery of a comprehensive array of products and services covering all these fields.


Under the direct supervision of the Administrative Services Officer, Centre Administrative Services (CAS), the incumbent is responsible for the following assigned duties:

> Coordinate and implement communications within GSC including dissemination and branding of GSC to Headquarters and all WHO regions.

> Liaise with Department of Communications in HQ Geneva for the latest global communication and social media content, including press releases, including Facebook, Twitter etc.

> Liaise with the CSO Operations Officer in the production and dissemination of GSC reports to global clients.

> Prepare the production of communication materials, including blog posts, project updates and key messaging.

> Update (and redesign as necessary) regularly the content of GSC internet and Intranet websites.

> Update (and redesign as necessary) regularly the content of Share Point sites.

> Propose, design and organize GSC internal events (such as the so-called Wednesdays awareness information sessions).

> Update content, formulate pitch stories and messages on social media (Facebook, LinkedIn, You Tube etc.).

> Film and/or edit photography/multimedia/AV stories highlighting the work of GSC.

> Produce (or help produce) content and communications materials on GSC activities and/or other priority areas, as well as for projects/campaigns.

> Assist in disseminating materials/content/messages to WHO broadcasters and print publications.

> Support in communications, event planning, media outreach and multimedia production.

> Plan and arrange the roll out of social media campaigns.

> Media outreach, multimedia support to raise awareness around GSC.

> Update media contact list on a monthly basis.



Essential: First University degree in Communications, Journalism, Public Relations, or equivalent university degree in a related field.
Desirable: An advanced university degree in a relevant area.


Essential: A minimum of two years relevant work experience in communication, print, broadcast media or interactive digital media.
Desirable: Experience in international organizations or similar multi-cultural environment.


> General ability to draft ideas and concepts, clearly and concisely in written and oral form; specific skills in writing press releases and articles/stories for traditional and electronic media.

> Proven ability to research, analyze, evaluate and synthesize information.

> Strong planning and organizational skills.

> Solid media contacts and the knowledge of current theories and practices in communication research and the role of mass media.

WHO Competencies

1. Teamwork
2. Respecting and promoting individual and cultural differences
3. Communication
4. Producing results
4. Moving forward in a changing environment

Use of Language Skills

Essential: Expert knowledge of English.
Desirable: Intermediate knowledge of UN Official Language.


WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 49,254 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 1892 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.


  • This vacancy notice may be used to fill other similar positions at the same grade level.
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • Staff members in other duty stations are encouraged to apply.
  • WHO is committed to workforce diversity.
  • WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • WHO has a mobility policy which can be found at the following link: Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
  • For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.
This vacancy is now closed.
However, we have found similar vacancies for you: