VAC-8846 Psychosocial Support Worker

CTG stands for Committed To Good. With an ethical approach at the heart of all that we do, it is a description that makes us proud. Respect for the fundamental human rights of our staff, and those our staff encounter, is a cornerstone of our values. We strive for gender equality, inclusion and diversity, providing fair and equal opportunities for all. We take a zero tolerance approach to corruption and stay true to local labour laws and all local statutory requirements. In operation since 2006, today we are honoured to serve clients in 15 fragile and conflict-affected states assisting with disaster relief, peace building, humanitarian aid and development programmes through our specialised recruitment, HR management and operational services.

Core Functions / Responsibilities:

Case Management 

• Mange the cases and referral to the immediate appropriate services;

• Assess the biopsychosocial and ethnocultural needs of the patient, family and support system;

• Provide psychosocial interventions that facilitate patient and family adaptation and well-being;

• Facilitate family and team communication;

• Refer complicated SGBV survivors to specialized services related cases to the response team for management. 

Coordination and networking 

• Work in close collaboration with the response team to ensure ongoing needs of at-risk groups, women and girls are being met in the prevention related activities;

• Strengthen existing referral systems and networks of psychosocial service providers.

 Monitoring and evaluation

• Draft and share weekly, monthly reports;

• Use appropriate data collection tools and submit assessments and reports in a timely and accurate manner;

• Ensure Core Humanitarian Standards are mainstreamed in the day to day project implementation;

• Attend relevant training forums relevant to the job;

• Conduct any other related activities as deemed necessary by the supervisor.

Education, Experience & Competencies

• A Bachelor’s degree in a relevant field (Social Science, Social Work Psychology, Gender and Development);

• Minimum of 2 years of work experience within the field of protection, sexual and gender-based violence programming, and social work;

• Experience in working with communities;

• Experience in implementing behavior change communication and community mobilization strategies related to protection.

Languages: Fluency in Arabic and English is required Behavioral:

- Takes responsibility and manages constructive criticism; works effectively with all clients and stakeholders;

- Promotes continuous learning; communicates clearly;

- Takes initiative and drives high levels of performance management;

- Plans work, anticipates risks, and sets goals within the area of responsibility;

- Displays mastery of subject matter; - Contributes to a collegial team environment;

- Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation;

- Displays awareness of relevant technological solutions; - Works with internal and external stakeholders to meet the resource needs of UNFPA.

Technical:

- Delivers on set objectives;

- Effectively coordinates actions with other implementing partners;

- Works effectively with local authorities, stakeholders, beneficiaries, and the broader community to advance country office or regional objectives.