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Social Media and Communications Assistant


  • Organization: UNV - United Nations Volunteers
  • Location: Kenya
  • Grade: Administrative support - Administrative Services and Support - Generally no need for Higher Education
  • Occupational Groups:
    • Administrative support
    • Communication and Public Information
    • Sales and Marketing
    • Marketing (Digital, Advertisement, Brand, Promotion)
  • Closing Date: 2022-11-27


Mission and objectives

The United Nations Office at Nairobi, the UN headquarters in Africa, was established by the General Assembly in 1996. The office is headed by a Director-General, at the Under-Secretary-General level, serves as the representative office of the Secretary-General in Nairobi and performs representation and liaison functions with permanent missions, the host-country and other Governments, and intergovernmental and non-governmental organizations in Nairobi, as well as other organizations of the United Nations system in Kenya.


This post is in the Office of the Director-General (ODG) of the United Nations Office at Nairobi (UNON), the only UN Headquarters in Africa, and indeed in the Global South. The Director-General of UNON, as representative of the Secretary-General in Kenya, and UN Designated Official, has overall responsibility for the safety and security of all UN staff and dependents in Kenya. The Director-General of UNON also leads the Network of Women Leaders in the UN in Kenya and is a strong proponent of women’s empowerment and gender mainstreaming. UNON supports programme implementation of the United Nations Environment Programme (UNEP), the United Nations Human Settlements Programme (UN-Habitat) and the Resident Coordination System (RCS) globally, as well as other UN offices in Kenya, by providing administrative, security, conference, and information services ( The UN Volunteer will have the opportunity to work in a dynamic and close-knit professional setting, in the Office and under the close mentorship of the Under-Secretary-General and Director-General of UNON, Zainab Hawa Bangura, a civil society, human and women’s rights campaigner and democracy activist, who was previously the UN Under-Secretary-General and Special Representative of the Secretary-General on Sexual Violence in Conflict, and previously served in her Government as Minister of Health and Sanitation, and Minister of Foreign Affairs, and was instrumental in developing national programmes on affordable health, advocating for the elimination of genital mutilation, managing the country’s Peace-Building Commission and contributing to multilateral and bilateral relations with the international community, with deep experience engaging with State and non-State actors on issues relevant to sexual violence, including engaging with rebel groups.

Task description

Under the direct supervision of the UN Volunteer will undertake the following tasks: Within the Office of the Director-General of UNON, the UN Volunteer will contribute to speechwriting and communication activities of the Director-General. The incumbent will work in close coordination with the other functional areas of the Office of the Director-General. ODG and UNON as well as the United Nations Information Center (UNIC). The incumbent will be responsible for the following specific duties: • Maintains external and internal digital communications platforms such as the UNON web-site, the website presence and assets of the Director-General, in particular her official social media accounts (Facebook, Instagram, Twitter, YouTube, etc.), and other official UNON so-cial media accounts, Intranet and on-line collaboration platforms, etc. • Drafts inputs for the Director-General across UN content and products, both offline and online. • Provides substantive support to events for the Director-General, coordinating with other enti-ties in UNON, UNEP, UN-Habitat, the UN Country Team and other UN Offices, Agencies, Funds and Programmes, and relevant partners, including Host Country authorities, media representatives, members of academia, etc. to ensure high visibility and impact. • Provides assistance to the planning, organization and implementation of campaigns and other initiatives, including press briefings and interviews; prepares briefing materials for the Director-General to assist in these encounters. • Contributes to providing substantive support in promoting the priorities of the Secretary-General in key thematic areas, in line with the United Nations Department of Global Commu-nications. • Provides substantive support to the Director-General in expanding public outreach on UNON’s role and impact. • Supports the Director-General in the recording of video messages and statements, assist in drafting texts, helping to identify and maintain quality standards, and facilitating clearance processes. • Operates and further develops the social media presence of the Director-General, including possible expansion onto new platforms, in line with corporate communications guidance and strategies. • Contributes to the production of social media assets to be used by the Director-General by undertaking research, identifying occasions and target audiences, preparing production plans, writing drafts, and obtaining clearances. • Researches, analyzes and presents information gathered from diverse sources; seeks input and information from substantive staff, reviews relevant material, project documents and re-ports with a view to drafting statements, talking points and other communication products for the Director-General while ensuring policy coherence and accuracy. • Works closely with advocacy, programme/project support counterparts in UNON and the United Nations Information Center (UNIC) on public information and advocacy activities as required. • Works with UNIC to support the Director-General in determining photo and video requirements and liaise with colleagues in relevant Sections to ensure their fulfilment. Main-tains an archive of photo and video materials for the Director-General. • In close liaison with the responsible colleagues and Sections, participates in the development of graphic, text and multimedia assets with a view to use by the Director-General. • Acts as focal point in ODG for the UNON website, updating it on a regular basis with content, includ-ing images and text. • Analyses programmatic data/information from UN actors and key national partners to in-form and design external communication and enhance awareness on the work of UNON in supporting the UN family globally. • Monitors and analyses daily media for stories and oppor-tunities related to UNON activities and mandates. • Assists in the development and implementation of a digital content strategy and contributes to the development of key communications and advocacy products (e.g. human-interest sto-ries (i.e. on disability inclusion, gender, racism), multilingual and multimedia content, etc • Monitors, analyses and reports on social media trends and impact, and contribute to report-ing as well as monitoring and evaluating results. • Performs other work-related duties as assigned. Furthermore, UN Volunteers are required to: The UN Volunteer will: 1. Provide substantive support for digital communication 2. Contribute to programme communications in support of the Office of Director-General, UNON.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.