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Assc HR Officer


  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Dakar
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Human Resources
  • Closing Date:

Hardship Level

A (least hardship)

Family Type


Family Type


Residential location (if applicable)



Staff Member / Affiliate Type



Regular > Regular Assignment

Remote work accepted


Target Start Date


Job Posting End Date

December 15, 2022

Standard Job Description

Associate Human Resources Officer Organizational Setting and Work Relationships The Associate Human Resources Officer supports the UNHCR's People Strategy and contributes to the implementation of the 2018 independent Human Resources review, which resulted in the establishment of HR strategic priorities and the reconfiguration and transformation of the Division of Human Resources (DHR) from a largely transactional model into a strategic business partner for field operations and senior management. Having the right people in the right place at the right time is at the core of enabling UNHCR to protect and respond to persons of concern. By attracting, retaining and developing a talented, diverse and agile workforce while nurturing a culture of excellence, respect and wellbeing for all, UNHCR¿s Human Resources acts as a strategic partner to the organization, enabling a people-centric culture. The Associate Human Resources Officer provides support and assistance in the areas of operational support, workforce planning, assignments and talent acquisition, organizational cultural changes, HR policy implementation and duty of care. The incumbent maintains employee confidence and protects the organization and its workforce by keeping human resources information confidential. The Associate Human Resources Officer is usually supervised by the HR Officer or Senior HR Officer or Head of Office in a Country Operation, or the most senior HR staff in a Regional Bureau. She/he usually supervises HR General Service staff. The incumbent maintains a direct working relationship with a number of units within the Division of Human Resources (DHR). The incumbent also works closely with the Senior HR Partner, the Senior Medical Officer and the Senior Staff counsellor for his/her region. ¿ All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties Workforce Operational Support: - Assist in implementation of HR initiatives that support organizational culture change such as good people management practices, and promoting gender, inclusion and diversity. - Implement HR operational activities to ensure timely provision of HR solutions, prioritizing according to the needs and risks. - Contribute to the development of a HR customer service-oriented culture that values proactivity, continuous improvement, innovation and high performance. - Provide support, guidance and trainings to HR staff. Assignments and Talent Acquisition: - Coordinate the process of recruitment, assignment and reassignment of locally-recruited staff and affiliate workforce, also assisting with set up and running of (Regional) Assignments Committee where relevant. - Assist in organizing outreach campaigns to attract diverse applicants. Ensure proper consideration is given to all applicants without distinction on the grounds of race, color, sex, national origin, age, religion, disability, sexual orientation and gender identity. - Analyse, track and report on recruitment and assignments trends for management, including efforts to reach gender parity. - Take a proactive approach to risk management in the areas of recruitment, ensuring the issues are identified, addressed and reported and, where appropriate, escalated. Advice to managers and staff, and contribution to an inclusive work environment: - Build dialog and outreach with staff; answer questions, and provide information to staff as to where to go for help or ask questions. - Be proactive in identifying issues, themes and patterns affecting the workforce¿s health and welfare, including sexual harassment and abuse of authority. - Ensure that on-boarding, induction, re-integration into the workplace and off-boarding support, is provided to colleagues. Induction programmes should include information on Protection from Sexual Exploitation and Abuse (PSEA) and Sexual Harassment, Code of Conduct as well as workforce¿s rights and obligations. HR policies and inter-agency: - Enforce compliance with UNHCR¿s Human Resources policies and procedures and the UN staff rules, regulations and UNHCR administrative instructions. - Participate in the ICSC survey on living conditions and classification of duty stations as well as in the UN Country Team local staff salary survey and other local inter-agency HR-related fora and initiatives. Duty of Care: - Contribute to establishing and maintaining a medical evacuation plan with senior management, Field safety and the Senior Medical Officer. - Assist in the security and medical evacuations of UNHCR personnel. - Support the implementation of a Duty of Care strategy. Identify and assess issues related to duty of care including physical, mental health and safety of UNHCR¿s workforce, promoting workforce balance. For positions in Regional Bureaux only: In the absence of a Senior Talent Development Officer in the Bureau: - Contribute to the implementation of a talent development strategy for UNHCR workforce in the region, in line with UNHCR¿s needs and staff members¿ career planning. - Contribute to the implementation of a talent sourcing and acquisition plan to identify talent mainly among but not limited to national staff and affiliate workforce in the region. - Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For P2/NOB - 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree Field(s) of Education Human Resources Management; Human Resources Development; Personnel Administration; Business Administration; or other relevant field. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses UNHCR HR certification; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential: Experience working in Human Resources. UNHCR HR certification is a plus. Knowledge of general HR policies, processes and systems. Desirable: Experience in one or more of the following areas: HR Administration, workforce planning, recruitment, HR policy or talent development. Experience in HR information technology systems and tools. Experience in field humanitarian operations and/or emergency settings. Experience working with the United Nations. Experience working in a multi-cultural setting. Functional Skills HR-Local mass recruitment HR-Talent Development and Nurturing HR-HR data and people analytics HR-Employee Relationship Management SO-Learning Agility HR-HR Business Partnering MG-Client Relationship Management HR-Inclusion, Diversity and Gender strategy design and implementation (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

• Sound theoretical understanding of HR concepts and principles with a broad knowledge of best practices, techniques and processes.
• Cultural awareness and sensitivity and interest and exposure to Gender, Equality, Diversity, and Inclusion matters.
• Good communication skills with the ability to persuade, influence and adapt communication style in both languages English and French to different situations and individuals.
• Ability to build and maintain effective work relationships with human resources counterparts, managers and staff within HQ/regional/country office.
• Ability to work independently.
• Ability to work under pressure, meet deadlines and juggle multiple priorities
• Strong presentation and training skills.
• Very strong proficiency in MS Word, Excel, and PowerPoint is required.
• Very strong familiarity with the new HR Workday and familiarity with the new HR policies and administrative instructions.
• Goal and Detail-Oriented

Required languages (expected Overall ability is at least B2 level):




Desired languages



Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit this link:

Nature of Position:

The Senegal Multi-Country Office (MCO) is located in Dakar and will cover eight (8) countries of which four (4) with a UNHCR presence (Guinea, Guinea Bissau, Togo and Senegal) and the other four (4) without a UNHCR presence (Benin, Cape Verde, the Gambia, Sierra Leone).
Out of the 8 covered countries, 4 are French speaking countries, 2 are English-speaking and 2 Portuguese speaking countries. Full proficiency in both English and French is thus mandatory.
The incumbent of the position will be expected to administer all HR matters in the MCO and the 8 countries under the MCO coverage, and supervise one HR Associate. He/she will assist the Representative and the senior managers and provide expert input in the staffing and budget reviews, in the process of recruitment and appointment of staff, and in the performance management and staff welfare issues.
The suitable candidate should have in-depth understanding of UN/HCR HRM Rules and Regulations, Policies and Procedure. S/He should have completed the HR Management Certificate.
In addition, the ideal candidate should have
- Knowledge of MRSP HR module, FOCUS and the Resource Allocation Framework (related to HR matters)
- Strong interpersonal skills and ability to maintain effective working relationships with people in a multi-cultural, multi-ethnic environment with sensitivity and utmost respect for diversity
- Discreet personality to handle confidential matters with tact, diplomacy and respect for confidentiality
- Experience of effective communication and supporting senior management
- Demonstrated planning and organizational skills and ability to work well under pressure on multiple tasks simultaneously, establish priorities, and deliver quality output in a most time-efficient manner
- Understanding of the complexities of working with an international organization with multiple geographical operational sites
- Proven teamwork skills to work with and guide HR staff
- Strong client orientation skills complemented with diplomatic approach to complex issues.

Living and Working Conditions:

Dakar city is a family duty station with a hardship classified A, its living conditions are good and the social climate is calm. Senegal is an open
country that enjoys social stability resulting from the smooth functioning of state institutions. Senegal is also provided with a good level of
infrastructure (e.g. roads, distribution of water, electricity, etc.) and a popular tourist destination. The country is at the level of Security 2, which
corresponds to "Low", with the exception of the Casamance natural region (administrative regions of Kolda, Sédhiou and Ziguinchor) where acts of
banditry are often reported but also the presence of Elements of the Movement of Democratic Forces of Casamance (MFDC) and unexploded
ordnance (UXO). All United Nations personnel must scrupulously comply with UNDSS procedures and recommendations during their assignment to
Senegal. Thefts and burglary are the main incidents against UN personnel.
The access to health services in Dakar is good. The yellow fever vaccine is compulsory and vaccination cards should be presented at the entrance.
Vaccinations against Meningococcal Meningitis and Hepatitis A and B are also recommended. The basic drugs are available in pharmacies but it is
recommended to bring specific prescription drugs.
The currency used in Senegal is Franc CFA (XOF). Many hotels, restaurants and large businesses in Senegal accept the main international credit
cards (Visa, MasterCard, American Express, etc.). It is also possible to withdraw cash from automatic telling machines found in all the major cities.
The accommodation facilities are in general good and the choice is wide. It is possible to rent unfurnished and furnished accommodations.
Transportation in town can be easily arranged through local taxis.
The incumbent will be briefed on conditions in locations within the region when on mission as appropriate.

Additional Qualifications


HR-Administration of Staff Contracts and Benefits, HR-Operational Workforce Planning, HR-Vacancy Management


BA: Business Administration (Required), BA: Human Resource Development (Required), BA: Human Resources Management (Required), BA: Personnel Administration (Required)


CP-HRM Certification Programme for HR Management - UNHCR

Work Experience


Accountability, Analytical thinking, Change capability & adaptability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Managing performance, Managing resource, Organizational awareness, Planning & organizing, Teamwork & collaboration

UNHCR Salary Calculator


Bi-annual Compendium 2022 Part B – November 2022#4LKDN - job post also available on LinkedIn

Functional clearance

This position doesn't require a functional clearance
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.