E (most hardship)
Non Family with Residential Location
Non Family with Residential LocationDanger Pay
Residential location (if applicable)
Staff Member / Affiliate Type
Regular > Regular Assignment
December 15, 2022
Organizational Setting and Work Relationships
The Programme Officer may be based in HQ, field/regional bureau, typically reporting to and be guided by the Senior Program officer and may supervise a small team of local and international staff. He/she may refer to UNHCR¿s Programme Manual (Chapter IV), UNHCR's corporate and regional strategic priorities, operation plans and other relevant institutional rules and regulations for further guidance.
The Programme Officer will provide programmatic guidance and support with regard to the implementation of protection and solutions strategies within available resources. S/he will coordinate with the other sections/units to ensure harmonized programmatic approaches at all levels and throughout the UNHCR Operations Management Cycle. S/he will work in line with the overall UNHCR directions which crucially require working with partners, including with persons of concern, governmental institutions and the private sector, ensuring that programme management is approached as per UNHCR¿s Strategic Directions, Global Strategic Priorities (GSPs), Global Compact for Refugees (GCR), corporate positions on SDGs.
The incumbent is expected to work in line with the multi-functional team (MFT) approach as defined within the Program Manual, ensuring the participation of relevant stakeholders in all phases of the Program Management Cycle.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.
- Support in assessing and analysing the needs of persons of concern in a participatory manner, using an Age, Gender and Diversity (AGD) perspective as basis for planning.
- Provide support on programmatic aspects of developing multi-year protection and solutions strategies and annual plans with corresponding priorities taking into account corporate priorities.
- Support Results Based Management and programme capacity in light of evolving requirements, programming approaches and gaps.
- Support the planning process in compliance with planning parameters outlined in the Programme Manual and the planning instructions.
- Review and analyse plans, mid-year and year-end reports of UNHCR office(s), ensuring quality assurance and compliance with established policies, guidelines, procedures and standards.
- Support in the provision of overall direction to broaden partnerships with key stakeholders in order to maximize the protection and solutions response for persons of concern.
- Provide support to ensure a consistent application of the framework for implementing with partners, including the effective implementation of the policy on selection and retention of partners, management of partnership agreements, risk-based project performance monitoring, and risk-based project audits, among others.
- Contribute to ensure consistent and coherent monitoring approaches, tools and systems in line with global standards and polices.
- Actively contribute to UNHCRs programming of community of practice and continuously contributing to improvements of programming tools and processes.
- Identify potential gaps and problems and in cooperation with other relevant sections recommend appropriate solutions to ensure the efficient implementation of programme activities.
- Oversee a timely and effective follow-up of internal and external audits observations and recommendations that relate to programmatic issues.
- Perform other related duties as required.
Education & Professional Work Experience
For P3/NOC - 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree.
Field(s) of Education
Economics Business Administration Social Sciences
or other relevant field.
Demonstrated experience in programme management including familiarization with the OMC and sound knowledge Results Based-Management. Demonstrated experience in field operations, sound knowledge on the centrality of protection in programming, Joint Needs Assessments and the principles of targeting.
Demonstrated experience in coordination within an inter-agency context and other actors, in a refugee or humanitarian context. Sound experience in program management training and capacity building activities.
PG-Programme Management (programme cycles and reporting standards)
(Functional Skills marked with an asterisk* are essential)
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile
Required languages (expected Overall ability is at least B2 level):
Occupational Safety and Health Considerations:
To view occupational safety and health considerations for this duty station, please visit this link:
Nature of Position:
Diffa region hosts Nigerian refugees since end of 2013 with current trend of 119,541 Nigerian refugees, 1,454 asylum seekers from various nationalities and 109,404 IDPs and 29,954 returnees. Some refugees, asylum seekers and returnees are accommodated in Sayam Forage camp. The rest of the refugees and IDPs live among the host communities both in urban and rural communities.
Under the direct supervision of the Head of Sub-Office, the Program Officer is a senior level position at Diffa sub office, and requires high level of maturity and responsibility. He/She supervises Techincal and Programme staffs. In addition to responsibilities reflecting in the generic job description, the ideal incumbent will carry following tasks:
- The candidate is expected to lead complex consultative processes involving external parties including Inter-Agency programming processes;
- The candidate is also expected to train and build capacities of staff under his/her supervision and the staff of partner organizations working with UNHCR in the implementation of activities.
- The ideal candidate should be cognizant with UNHCR's ERP policy and be able to apply it across the board in Programme/Project management;
- The candidate should have demonstrated abilities to deploy UNHCR's Risk-based Monitoring in a systematic way;
- Working experience in mixed IDP and Refugee operations with perfect knowledge of UNHCR's IDP Footprint and the Refugee Coordination Model;
- Possess strong analytical and data management skills, focusing on problem solving through large information/data analysis and number crunching;
- Excellent negotiation and communication skills for working with a wide spectrum of partner organizations;
- Ability to use UNHCR corporate tools at an advanced level, as Focus (Focus Client Focus Reader and Global Focus Insight), and MSRP;
- Familiarity with the contains and key objectives of the Global Compact on Refugees, the CRRF approach and able to efficiently work with UNHCR`s partners at field level, authorities, private sector and development actors;
- Demonstrated experience in the planning of operations, particularly as regards the development of Operations Plans, which includes, inter alia, the translation of assessment information into problems and causes, the formulation of objectives and outputs supported by baselines and targets, and relevant indicators, and subsequently the design of response at comprehensive and prioritized levels.
Living and Working Conditions:
Diffa is a category E non-family duty station. Frequency of R&R cycle is every 6 weeks. The official designated R&R location is Niamey (travel covered for staff and deployees).
Accommodation: There is a UNHCR Guesthouse in Diffa where international staff are accommodated.
Diffa is about (1400 km from Niamey) with a small airport served by UNHAS with return flights to Niamey at least three times a week. The town provides some basic necessities, however due to security restrictions movements are to be limited.
There is a government hospital, which offers basic health services.
Temperatures are above 33 degrees Celsius for most of the year with the hottest months of March to June day time temperatures hovering above 38 Celsius.
Security level in Diffa is 4.
Since the beginning of 2019, Diffa region has experienced an escalation in terrorist acts. The threat remains real with several cases of incursion or infiltration. On the other hand, crime is quite high with targeted kidnappings and killings and the looting by armed elements, especially in outskirts of main towns. This subjects the population to a climate of constant fear.
Diffa Region will continue to remain influenced by concerns attributed to terrorism. Staff require extreme caution and strong adherence to security measures. UNHCR has a Field Security Officer and AFSA on ground for any security related issues while participating in daily field missions. The guest house is secured by civilian guards owned by a national security company. To continue to operate, a- package of measures called- intermediary security measures adopted by SMT is applied. Two safe rooms are available in the UN Compound. The state of emergency is still in force and night movements are restricted.
UN-UN/UNHCR Inter-agency Policies, Standards, Programmes, and Partnerships
BA: Business Administration (Required), BA: Economics (Required), BA: Social Science (Required)
HCR Learning Program - UNHCR
Annual Budget OL in Operation/Office, Number of Persons of Concern Served, Number of Workforce in Operation/Work Setting, Workforce to Supervise, Working with Persons of Concern: Asylum Seekers, Working with Persons of Concern: Internally Displaced Persons, Working with Persons of Concern: Refugees, Working with Persons of Concern: Returned Refugees
Accountability, Analytical thinking, Change capability & adaptability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Managing performance, Managing resource, Negotiation & conflict resolution, Organizational awareness, Teamwork & collaboration
Bi-annual Compendium 2022 Part B – November 2022
This position doesn't require a functional clearance