E (most hardship)
Non FamilyDanger Pay
Residential location (if applicable)
Staff Member / Affiliate Type
Regular > Regular Assignment
December 15, 2022
Organizational Setting and Work Relationships
Under the overall guidance of the Senior Donor or External Relations Officer or other Senior Management, the Reporting Officer contributes to production, editing and quality control of reports for his/her Area of Responsibility (AOR). By systematization and sharing of accurate and timely information, the Reporting Officer promotes the vision, mission, and strategic goals of UNHCR.
The Reporting Officer establishes close contacts with all UNHCR Sections in the AOR to gather and analyse information. He/she maintains effective professional relationships with a wide variety of donors, operational and implementing partners, UN agencies, and other stakeholders to gather, analyse and disseminate information about activities of UNHCR and its partners.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.
- Keep abreast with all developments in the Country Operation/Bureau/Division or other entity to prepare appropriate briefings and reports.
- Draft regular daily, weekly and monthly up-date for internal and external audience (including donors and media).
- Consolidate and analyse data on programme implementation, achievements and indicators in all sectors under area of responsibility (AoR) in order to facilitate the preparation of periodic reports and activity-specific reports as may be required and ensure timeliness of such reports.
- Participate in annual reporting and planning process.
- Work closely with Information Management to ensure accurate and attractive data presentation, including maps.
- Support the monitoring of UNHCR's partnerships and consolidate information about partners¿ activities.
- Prepare briefing kits and presentations for missions and visitors.
- Prepare reports for donors, in compliance with specific donor requirements. Make efforts to enhance donor satisfaction by ensuring quality reporting on programmatic results to donor; Assist in providing visibility for donors¿ contributions to UNHCR.
- Research/analyse, interpret and also, monitor and review information and data from regular and wide variety of sources for internal and external reporting.
- Prepare and distribute minutes of meetings.
- Provide technical support, training and clarification on UNHCR's reporting policies and deadlines.
- Collaborate closely with information counterparts in other UN agencies and NGOs to ensure accurate data presentation, graphics and maps and effective information dissemination on refugee issues.
- May prepare press releases; conceptualize, draft and edit stories for external communications products and support all aspects of its production, including fact checking, proofreading and quality control.
- Where relevant, contribute to UNHCR's coordination endeavours across sectors, including through reporting, advocacy, resource mobilization and other support as may be required.
- Perform other related duties as required.
Years of Experience / Degree Level
For P3/NOC - 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree
Field(s) of Education
Journalism; Public Administration; Communication;
International relations; Political Science; Law; or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)
Certificates and/or Licenses
Relevant Job Experience
Conducting, participating in and reporting on meetings, and drafting reports. Programme/project development, planning, implementation, and/or monitoring
Experience in a field mission and at Headquarters / in the UN Common System and country context. Experience undertaking operational and analytical work in the field of international affairs, international security, humanitarian affairs, development or journalism. Donor relations or liaison with media.
DM-Data collection methodologies
(Functional Skills marked with an asterisk* are essential)
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile
Required languages (expected Overall ability is at least B2 level):
Occupational Safety and Health Considerations:
To view occupational safety and health considerations for this duty station, please visit this link:
Nature of Position:
This position is based in the Country Office, Syria with frequent direct interaction and coordination with the Regional Bureau for the Middle East and North Africa and functional units in the Country and Field Offices. Working under the direct supervision of the Senior External Relations Officer, the incumbent needs to possess excellent writing skills to draft clear and concise documentation for various audiences. S/he should have demonstrated experience and a solid understanding in reporting , donor relations, and coordination with a diverse set of actors, including donors, UN agencies and GOs.
The incumbent will have the ability to communicate and articulate complex issues in a simple and convincing manner to internal and external stakeholders. Flexibility, adaptability and working under pressure are needed to manage many and often overlapping deadlines and ad-hoc requests of a fast-paced emergency operation. Political sensitivity and previous work within, or demonstrated knowledge of, the MENA region would be an advantage for this position. The incumbent needs a level of maturity to lead, mentor and coach a diverse team of national staff, serving as OiC of the unit as requested.
The incumbent should have demonstrated ability to proactively address problems and propose solutions. In addition to proficient knowledge of the standard Microsoft Office packages, a good knowledge of UNHCR 's programming cycle, results-based management and resource mobilization is an asset. An experience in f Public Information and Communications would also be an asset.
Additional relevant skills:
Experience in reporting is mandatory.
Experience in results-based management and resource mobilization is desirable.
In addition, experience in External Relations in UNHCR or other humanitarian agencies is also desirable.
Knowledge of the Arabic language is desirable.
Living and Working Conditions:
The present security situation in Syria creates and exacerbates pressures at work and in daily life. The incumbent should be prepared to work under such conditions, be able to manage stressful situations and manage multiple tasks with ease.
Damascus, Syria is a non-family duty station with a six-week R&R cycle.
The living environment is also constrained by the obligation for staff members to be lodged in a residential hotel facility. While the living standards are very high in the residence, the restriction to have independent accommodation is still in place and as such can feel quite restrictive.
ER-Donor Relations - Humanitarian Financing, ER-Donor Reporting and Related Tracking Systems, MG-Resource Mobilization Techniques and Guidelines, PG-Results-Based Management
BA: Journalism (Required), BA: Law (Required)
Annual Budget OL in Operation/Office, Number of Persons of Concern Served, Number of Workforce in Operation/Work Setting, Workforce to Supervise, Working with Persons of Concern: Asylum Seekers, Working with Persons of Concern: Internally Displaced Persons, Working with Persons of Concern: Others of Concern, Working with Persons of Concern: Refugees, Working with Persons of Concern: Returned IDPs, Working with Persons of Concern: Returned Refugees, Working with Persons of Concern: Stateless
Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Judgement & decision making, Organizational awareness, Planning & organizing, Political awareness, Teamwork & collaboration
Bi-annual Compendium 2022 Part B – November 2022
This position doesn't require a functional clearance