Residential location (if applicable)
Staff Member / Affiliate Type
Regular > Regular Assignment
December 15, 2022
Senior Administrative Officer
Organizational Setting and Work Relationships
The Senior Administrative Officer is part of the Senior Management of an office. The incumbent is responsible for the implementation of general administrative and resource management tasks as delegated by the supervisor. S/he will work with an oversight from the supervisor, who will provide general guidance and work plans for identifying work priorities and appropriate approaches; work is controlled for meeting expected results.
The Senior Administrative Officer will establish and maintain efficient administrative control mechanisms to ensure compliance with UN administrative, financial and human resources rules and procedures. Contacts on administrative/budgetary related issues are mainly with Sections/Units/Offices within the organization both at HQ and in the Field and with local suppliers/services to ensure provision of services and resolution of difficult problems.
The incumbent will maintain frequent external contacts with counterparts in other organizations or at working level in national Governments on issues of importance to Organization¿s programmes. S/he acts as adviser or representative of the Organization with authority to discuss problems and seek common ground on which to recommend solutions based on predetermined guidelines provided by higher authority.
The incumbent may directly supervise professional and general service staff, either local or international.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.
- Ensure the provision of resources (human, material and services) necessary to support the day-to-day activities of the staff in the office.
- Manage the day-to-day personnel and administrative operations of the Office.
- Ensure that the working environment is healthy and respectful, and free from hazard or security risks.
- In coordination with Human Resources and Field Security, undertake periodic reviews to ensure that the Office premises are set up and staff accommodation are managed in line with the organizational policies and any related issues are brought to the attention of DHR.
- Undertake missions to field locations to review administrative arrangements and make appropriate recommendations as required.
- Formulate and implement staff safety and security measures, in consultation with the Head of Office and Field Security Officers (FSOs).Ensure MOSS/MORSS compliance in consultation with FSOs.
- Bring issues to the attention of senior management relating to compliance with UNHCR standards of work-life balance, security (including MOSS/MORSS), health, well-being and living conditions of staff, and resource allocation.
- Allocate office space.
- Liaise with Government and other external actors in providing vital supportive services (i.e. processing of visas; tax exemptions, etc.).
- Attend inter-agency meetings with other UN agencies with specific focus on general administration, staff safety and human resources issues (i.e. common services).
- In the absence of an HR Officer, prepare recruitment, appointments and administrative formalities concerning local staff
- Serve in an advisory capacity in counselling staff members.
- Review and approve the settlement of employee entitlements including DSA, local salaries and the Medical Insurance Plan (MIP).
- Advise on matters pertaining to administrative and staffing requirements in the Division/Bureau/Office.
- In cooperation with HR, endorse staffing management strategies, and ensure local compliance with UNHCR¿s workplace standards.
- Issue and extend contracts for locally recruited staff.
- Coordinate training and capacity-building activities to staff in administrative related areas.
- Provide guidance and support on UNHCR¿s internal control framework, financial rules, policies and procedures.
- Prepare the ABOD for the Office, and monitor the budgetary execution of it.
- Control and check the monthly accounts and various administrative activities.
- Ensure that appropriate internal controls are in place.
- In cooperation with Supply, prepare a procurement plan, initiate and coordinate local procurement for the smooth running of the Office.
- Manage contracts and relations with suppliers.
- Recommend local service providers (e.g. building security guards and cleaning companies).
- Award, issue and terminate (local) contracts and frame agreements in accordance with delegated authorities and UNHCR regulations, rules and procedures.
- Serve as a member of the Local Contracts Committee (LCC) in accordance with delegated authorities.
- Participate in the physical verification of UNHCR property plant and equipment.
- Enforce compliance with UNHCR¿s financial and administrative rules, policies and instructions.
- Perform other related duties as required.
Years of Experience / Degree Level
For P4/NOD - 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree
Field(s) of Education
Accounting; Public or Business Administration; Economics; or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)
Certificates and/or Licenses
UNHCR Management Learning Programme
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
Minimum 5 years of relevant work experience in an International Organization (United Nations or similar). Good understanding and/or experience of financial and HR modules of a major Enterprise Resource Planning system (such as PeopleSoft, SAP or Oracle). Excellent communication and negotiation skills. Experience of managing people in a multinational/multicultural environments.
Completion of relevant UNHCR Management learning programme. Experience in procurement in an International Organization. Accounting qualification from an internationally recognized Institute of Accounting.
UN-UN/UNHCR Administrative Rules, Regulations and Procedures
CO-Drafting and Documentation
SC-Inventory / Stock management
(Functional Skills marked with an asterisk* are essential)
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile
Required languages (expected Overall ability is at least B2 level):
Occupational Safety and Health Considerations:
To view occupational safety and health considerations for this duty station, please visit this link:
Nature of Position:
The Snr Admin Officer position is based in Yaoundé, Cameroon. MCO Cameroon is a vast and complex operation with about 300 staff serving in 11 offices in Cameroon and 1 Liaison Office in Libreville. MCO Cameroon also covers Equatorial Guinea, Sao Tome & Principe where UNHCR 's presence is not yet physically established. The offices structures are in constant revision due to the rapid changing operational context, especially with the recent creation of two new offices in Bamenda and Buea further to the emergency in the North West and South West Regions.
The incumbent manages all aspects of administration at the Representation of UNHCR Yaounde while having an oversight on the offices in the field. He/she directly supervises 3 international staff and 2 National Professional Staff covering General administration (including transport), Finance, Human Resources and ICT. He/she has work relations with other Head of Sections and Head of Offices in the field to ensure an efficient and timely support. The admin (including drivers) section has the highest workforce represent 24% of the operation 's staffing. Therefore, the incumbent should demonstrate strong coordination skills, be flexible, open minded, client-oriented and a good team player to be successful in his/her work.
Living and Working Conditions:
Yaoundé is a duty station classified B. Living conditions are good including in other major cities such as Douala as well. Yaoundé is the political capital where most embassies and representations of international organizations are based while Douala is the economic capital hosting the main seaport. Despite the instability in the South-West and North-West Province due to the ``Anglophone crisis and in the Far North Province due to Boko Haram Activities, the situation in the political capital and other parts of the country is overall good. Yaoundé is under security level 2.
All United Nations personnel must comply with UNDSS procedures and recommendations during their assignment to Cameroon. Thefts and burglary are the main incidents against UN personnel.
The access to health services in Yaoundé is good. The yellow fever vaccine is compulsory and vaccination cards should be presented at the entrance. Vaccinations against Meningococcal Meningitis and Hepatitis A and B are also recommended. The basic drugs are available in pharmacies, but it is recommended to bring specific prescription drugs.
The currency used in Cameroon is Franc CFA (XOF). Many hotels, restaurants and large businesses in Yaoundé accept the main international credit cards (Visa, MasterCard, American Express, etc.). It is also possible to withdraw cash from automatic telling machines found in all the major cities.
The accommodation facilities are in general good and the choice is wide. It is possible to rent unfurnished and furnished accommodations. International staff in Yaoundé are advised to reside in specific parts of the town (Bastos and Omnisport) where diplomatic police undertake regular patrols. Transportation in town can be easily arranged through local taxis.
The incumbent will be briefed on conditions in locations within the region upon arrival as appropriate.
COVID-19 test (PSR) valid for a time not exceeding 72 hours is mandatory prior boarding to Cameroon and arriving travelers without symptoms are required to quarantine at their residence for a period of 10 days. In case of symptoms Those with symptoms are directed to the COVID-19 centers for treatment.
BA: Accounting (Required), BA: Business Administration (Required), BA: Economics (Required), BA: Finance (Required), BA: Public Professions (Required)
HCR Management Learning Program - UNHCR
Number of Persons of Concern Served, Workforce to Supervise, Working with Persons of Concern: Asylum Seekers, Working with Persons of Concern: Internally Displaced Persons, Working with Persons of Concern: Refugees, Working with Persons of Concern: Returned Refugees, Working with Persons of Concern: Stateless
Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Judgement & decision making, Leadership, Managing performance, Managing resource, Organizational awareness, Planning & organizing, Stakeholder management, Teamwork & collaboration
Bi-annual Compendium 2022 Part B – November 2022
This position requires Functional Clearance