E (most hardship)
Non FamilyDanger Pay
Residential location (if applicable)
Staff Member / Affiliate Type
Regular > Regular Assignment
December 15, 2022
Senior Programme Officer
Organizational Setting and Work Relationships
The Senior Programme Officer may be based in HQ, field/regional bureau, typically reporting to and be guided by the Chief of Section/Deputy Director/Operations Manager and may supervise a small team of local and international staff. He/she may refer to UNHCR's Programme Manual (Chapter IV), UNHCR's corporate and regional strategic priorities, operation plans and other relevant institutional rules and regulations for further guidance.
The Senior Programme Officer will provide strategic programmatic guidance and advice to senior management with regard to the implementation of country or Bureau level protection and solutions strategies within available resources. S/he will coordinate with the other sections/units within the Bureau and/or office(s) across the country/region to ensure harmonized programmatic approaches at all levels and throughout the UNHCR Operations Management Cycle. S/he will work in line with the overall UNHCR directions which crucially require working with partners, including with persons of concern, governmental institutions and the private sector, ensuring that programme management is approached as per UNHCR's Strategic Directions, Global Strategic Priorities (GSPs), Global Compact for Refugees (GCR), corporate positions on SDGs.
The incumbent is expected to work in line with the multi-functional team (MFT) approach as defined within the Program Manual, ensuring the participation of relevant stakeholders in all phases of the Program Management Cycle.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.
- Oversee a coherent approach in assessing and analysing the needs of persons of concern in a participatory manner, using an Age, Gender and Diversity (AGD) perspective as basis for planning.
- Provide guidance to office(s) on programmatic aspects of developing multi-year protection and solutions strategies and annual plans with corresponding priorities taking into account corporate priorities.
- Support Results Based Management and programme capacity in light of evolving requirements, programming approaches and gaps.
- Support the planning process in compliance with planning parameters outlined in the Programme Manual and the planning instructions.
- Ensure effective and results-based resource allocation in the planning processes and cost efficiency in the delivery of outputs.
- Review and analyse plans, mid-year and year-end reports of UNHCR office(s), ensuring quality assurance and compliance with established policies, guidelines, procedures and standards.
- Support the provision overall direction to broaden partnerships with key stakeholders in order to maximize the protection and solutions response for persons of concern.
- Guide and provide directions to office(s) in operationalising new and emerging policies, strategies and partnerships, including in an inter-agency context, identifying opportunities and innovative solutions and ensuring compliance with existing standards.
- Guide office(s) in managing a consultative process to ensure a consistent application of the framework for implementing with partners, including the effective implementation of the policy on selection and retention of partners, management of partnership agreements, risk-based project performance monitoring, and risk-based project audits, among others.
- Actively contribute to UNHCRs programming of community of practice and continuously contributing to improvements of programming tools and processes.
- Identify potential gaps and problems and in cooperation with other relevant sections recommend appropriate solutions to ensure the efficient implementation of programme activities
- Develop comprehensive assistance programmes that compliment activities implemented from other operational partners.
- Oversee a timely and effective follow-up of internal and external audits observations and recommendations that relate to programmatic issues.
Job Descriptions for all UNHCR jobs will also include the following as part of the 'Duties':
- Perform other related duties as required.
For P4/NOD - 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree
Field(s) of Education
Business Administration, Social Science, Economics, International Relations or other relevant field.
Certificates and/or Licenses
Demonstrated experience in developing and managing humanitarian projects and programmes including the allocation and management of resources. Sound knowledge of the UNHCR Operations Management Cycle Knowledge and practical experience on Results Based-Management. Demonstrated experience in field operations. Sound knowledge on the centrality of protection in programming. Enhanced knowledge on Joint Needs Assessments and the principles of targeting.
Demonstrated experience in coordination within an inter-agency context and other actors, in a refugee or humanitarian context. Solid experience in training and capacity building activities.
PG-Needs Assessment and Response Analysis
PG-Stakeholder management and coordination with Implementing Partners (Gov/NGO/Corporate)
(Functional Skills marked with an asterisk* are essential)
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile
The Senior Programme Officer, reporting to the P5, Deputy Representative (Operations), will provide strategic programmatic guidance and advice with regard to the implementation of country level protection and solutions strategies within available resources. S/he will coordinate with the
other sections/units and/or office(s) across the country to ensure harmonized programmatic approaches at all levels and throughout the UNHCR Operations Management Cycle. S/he will work in line with the overall UNHCR directions which crucially require working with partners, including with
persons of concern, governmental institutions and the private sector, ensuring that programme management is approached as per UNHCR Strategic Directions, Global Strategic Priorities (GSPs), Global Compact for Refugees (GCR), corporate positions on SDGs.
A solid up-to-date knowledge of results-based management, UNHCR systems and procedures is essential for providing programme support and building the capacity of the operation to be capable of steering itself through the changes for an operation. Capacity building of the section and support to the Sub Offices are important elements of the position. Good management, organization and communication skills are important. The incumbent is expected to work in line with the multi-functional team (MFT) approach as defined within the Program Manual, ensuring the participation of relevant stakeholders in all phases of the Program Management Cycle.
S/he is also expected to stay abreast of the challenges posed to the country by the political context, the UN and humanitarian reform and institutional developments. S/he should be able to present operational requirements clearly and persuasively in writing to the external relations for donors and other stakeholders for resource mobilization. In coordination with relevant sections, s/he will ensure the strategic and coherent use of CBI in operations and monitor them adequately. S/he is expected to have knowledge of risk-based project management and control as well as collection of evidence on UNHCR performance, impact and effectiveness.
Yemen operation contains a very challenging environment that requires skills beyond the technical ones, such as effective negotiation and coordination qualifications. This position consistently requires sensitive communication with Government counterparts as refugee and IDP operation could be politized by even single programmatic issues. Often the Snr. Programme Officer is expected to represent UNHCR in high level meetings with Government or Regional authorities where social and political awareness is crucial.
Required languages (expected Overall ability is at least B2 level):
Occupational Safety and Health Considerations:
To view occupational safety and health considerations for this duty station, please visit this link:
Nature of Position:
Entering the eighth year of the conflict, the humanitarian crisis in Yemen is considered one of the worst in the world with 80% of the population in need of assistance. While often portrayed as a food security crisis, Yemen remains primarily a displacement and an acute protection crisis.
UNHCRs interventions focus on more than 4 million internally displaced and an estimated 99,000 refugees and asylum-seekers. Humanitarian situation and access to durable solutions are severely constrained by administrative hurdles, volatile security situation, severe economic decline, limited livelihoods opportunities and inadequate access to basic services.
As the cluster lead for protection, shelter/NFI and CCM UNHCR has a strong operational footprint in relation to protection of civilians, emergency shelter/NFIs and IDPs sites monitoring and support. In 2022 Cash assistance accounts for 50 per cent of UNHCR Yemen’s overall protection and assistance to the vulnerable population.
In 2023, the operation is facing a major funding reduction and will be shifting from in-kind assistance to monetization of NFIs and shelter interventions, from static protection interventions to outreach through integrated mobile teams and modified CBI assistance methodology in order to reach more beneficiaries.
UNHCR operations are managed by the Branch Office in Sanaa, with three field offices in the North of the country (Hodeidah, Saada and Ibb), as well as in the South of Yemen through the Sub-Office Aden and a field presence in Marib.
Living and Working Conditions:
Moderate climate, dry most of the year with temperatures going from 20 to 30 degrees. Sanaa is located at a highland 2,300 m above sea level. With difficulties in accessing quality healthcare, persons with pre-existing medical conditions must consider the implications of working in Yemen, and should take all possible steps to ensure that they are medically prepared, including carrying sufficient supplies of any necessary prescription or other medication.
Movement and travel of international staff is limited to and from the UN Compound, offices and implementation locations only. Very limited possibility for leisure and recreational facilities. Stressful work context, therefore capacity for self-care is very important and personal security awareness is critical.
In order to support and protect the health and well-being of its workforce, time-off are granted to the international staff. Rest and Recuperation (R&R) in Yemen consists of a 4-week cycle.
Yemen is under Security Level V. The UN in general faces, as a result of those conflicts, three general types of risks: collateral damage due to the armed conflict, terrorism, especially in the south, but also sleeping cells in the north, crime due to the economic/financial collapse of Yemen and the dramatic rise in the needs of Yemenis to feed and to provide medical care for their families, and hazard due to long road travels in armored vehicles on narrow roads with no maintenance.
The working and living space are well protected and are MOSS compliant. All physical security mitigation measures are in place, which include guards, secured walls, protected windows. The security situation dictates that all international UN personnel in Yemen must reside within UN or other UNDSS approved compounds.
Due to the unstable security situation, when travelling by road, UN International staff members must only move in armored vehicles. This includes pick-ups and drop-offs at offices and airports. International staff must not travel in soft skin vehicles or in public transport of any sort.
All staff members must complete the mandatory SSAFE and online BSAFE training.
Due to the COVID pandemic UNHCR, Yemen was advised to reduce its footprint in March 2020, with a continued in-country operational presence. Due to the nature of the pandemic, movement restrictions may be imposed at any time, and staff may need to telework or stay in-country for extended periods of time.
BA: Business Administration (Required), BA: Economics (Required), BA: International Relations (Required), BA: Social Science (Required)
Programme Management - Other
Annual Budget OL in Operation/Office, Number of Persons of Concern Served, Number of Workforce in Operation/Work Setting, Workforce to Supervise, Working with Persons of Concern: Asylum Seekers, Working with Persons of Concern: Internally Displaced Persons, Working with Persons of Concern: Refugees, Working with Persons of Concern: Returned IDPs, Working with Persons of Concern: Returned Refugees, Working with Persons of Concern: Stateless
Accountability, Analytical thinking, Change capability & adaptability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Leadership, Managing performance, Managing resource, Negotiation & conflict resolution, Organizational awareness, Strategic planning & visions, Teamwork & collaboration
Bi-annual Compendium 2022 Part B – November 2022
This position doesn't require a functional clearance