A (least hardship)
Family
Family
Residential location (if applicable)
PR5
Staff Member / Affiliate Type
Professional
Reason
Regular > Regular Assignment
No
2022-11-21-08:00
December 15, 2022
Senior Situation Coordinator
Organizational Setting and Work Relationships
The Senior Situation Coordinator normally works under the direct supervision of the Bureau Director or Representative and may have alternative reporting relationships depending on the structure and size of the Office. S/he coordinates the responses to a designated situation ensuring that the measures, necessary for timely, effective and consistent responses are taken and coordinated between Headquarters, the Regional Bureau and the concerned UNHCR Country Operations within a specific region. S/he will furthermore coordinate with regional stakeholders within the Inter-Agency Framework and actively contribute to the implementation of a situational strategy for persons of concern (PoCs) in the area of responsibility (AoR) in close consultation and coordination with relevant sections at Bureau, Country and Headquarters level. Moreover, the incumbent in close coordination with Senior Policy Adviser or Head of Bureau Protection Service, as appropriate, will lead the endeavour to define the strategic response to the designated situation in the AoR.
The incumbent supervises Operations or other staff. External contacts are with relevant national and international governmental counterparts, UN Resident Coordinators, UN agencies, private sector, and NGOs on UNHCR's programmes in the countries covered under the AoR in coordination with Representatives.
The grade level of the positions with this role can be P5 or D1 depending on the activities covered under the designated situation as well as the structure and location of the organizational unit in which the position operates. Positions at D1 normally report to Director/Representative at D2 grade level and positions at P5 to (Deputy) Director/Representative or Head of Operations Service at D1 grade level.
In the Regional Bureaux, the incumbent is responsible for ensuring in an effective and efficient manner which supports the Organization's Mandate, overall quality assurance and managerial support of operations, in line with the Bureau's 2nd line function, within the three lines of defence conceptual framework for effective control and risk management adopted by the UN system.
S/he will, further, cover the full spectrum of managerial oversight, manage performance and monitor the adherence of Country Operations to UNHCR's rules and regulations, monitoring, identifying and addressing any emerging issues and risks as appropriate. The incumbent also promotes a culture that is results-oriented, efficient and based on trust and pursues measures to ensure that inclusion, gender balance and diversity are taken into due consideration in staffing, resource allocation and representation at all levels throughout the AoR.
As a key custodian of the organization's standards of conduct, s/he will proactively establish a working environment where all personnel feel safe, heard, equipped and empowered to speak up; demonstrate no tolerance for sexism, gender inequality, discrimination of any kind, abuse of power, harassment or sexual harassment; foster ongoing dialogue on those matters; take seriously all issues of inappropriate behaviour and actions reported, whether formally or informally; and seek guidance and support as necessary to ensure that appropriate follow-up is taken, working on the basis of zero tolerance for any form of misconduct.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.
Duties
- Facilitate strategic planning, tactical and operational synergies and collaboration with Governmental, UN system, non-governmental organizations, donors, civil society partners and other stakeholders in coordination with Representatives in country operations.
- Coordinate the preparation, revision or updating of UNHCR-led Inter-Agency Regional Contingency and/or Refugee Response plans drawing upon and rationalizing the respective elements of the concerned Country Operation plans to include coherent scenarios and strategies on protection and durable solutions (even in the initial stages of the emergency) as well as resource requirements, advocacy, fundraising and information-management.
- Monitor political, security and other developments in the country/ies of origin and the affected countries in the region, including where relevant, the responses by international humanitarian community, United Nations Peacekeeping Missions, development actors, as well as any escalations or other changes in the conflict/insecurity or mediation/peace efforts; ensure that the relevant implications and inputs are factored into the coordinated regional refugee response to the emergencies in the countries concerned.
- Convene regional coordination meetings bringing together all regional partners; Undertake missions to identify political, security, operational, funding challenges, and risks facing the regional refugee response and to foster the best possible inter-agency collaboration, synergy and action.
- Maintain a pro-active external relations and strategic communications posture on key developments of the (emergency) response and regularly provide briefings and other information or advocacy products to relevant governments, regional multilateral institutions, donors and other stakeholders; ensure UNHCR participation in meetings, consultations, initiatives or other events crucial to coordination of the regional refugee response.
- Ensure visibility for and mobilize or sustain funding support for UNHCR¿s activities (and its partners), interests or concerns relating to the situation, both in the country(ies) of origin as well as in the countries affected.
- Liaise with focal points in the Bureau and country operations to ensure close follow up on situational realities, programme / Regional Response plan implementation, challenges and sub-regional developments which may have an impact on the situation.
- Provide inputs to concerned Country Operation plans to include coherent scenarios and strategies on protection and durable solutions in line with regional strategy.
- Ensure that risk management considerations are integrated into decision making, planning, monitoring, reporting and contingency activities in the region covered, and promote this across relevant field operations.
- Perform other related duties as required.
Minimum Qualifications
Years of Experience / Degree Level
For P5 - 12 years relevant experience with Undergraduate degree; or 11 years relevant experience with Graduate degree; or 10 years relevant experience with Doctorate degree
Field(s) of Education
Political Science; Economics; Social Science; Business Administration; Law; Economics; or other relevant field.
Certificates and/or Licenses
Programme Management
Relevant Job Experience
Essential
Experience in field operations. Strong operational background and political awareness. At least 10 years of relevant experience in an international capacity. Understanding of UNHCR mandate and operations.
Desirable
Experience in lobbying successfully governmental counterparts in key policy issues of relevance to POCs' access to rights and search for durable solutions. Experience in working with UNHCR; or other UN entities or partners preferably in the area of refugee or humanitarian operations. Proven track record in emergency preparedness, response and management.
Functional Skills
MG-Field Operations Management
ER-Inter-Agency Leadership/Coordination
MG-Coordination
RM-Risk Management
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile
- Recent experience in functional areas of programme and in field operations
- MENA operations experience desirable
- Recent experience in operations moving from humanitarian to development (nexus)
- Experience or exposure to development programming, social inclusion, global health interventions or conceptualization of climate related interventions
Required languages (expected Overall ability is at least B2 level):
,
Arabic
,
Operational context
Occupational Safety and Health Considerations:
To view occupational safety and health considerations for this duty station, please visit this link:
https://wwwnc.cdc.gov/travel
Nature of Position:
The position is located in the Regional Bureau for Middle East and North Africa in Amman and supervised by the Bureau Head of Operations Support and Coordination Service. The position of the Senior Situation Coordinator supervises a team of two Snr Operation Officers who provide support and act as liaison for the operations throughout the Bureau.
Based on the nature of the position and the Bureau structure, the incumbent is expected to regularly interact with the Bureau senior management, the Bureau Protection Service and the different divisions and sections outside the Bureau on resource mobilization, programme and protection matters as well as external stakeholders. She/he will also act as the focal point for various initiatives that the Bureau is involved in in relation to the functions that are not specifically available in the Bureau structure, such as pubic health, interactions with WFP, and World Bank initiatives, together with other respective colleagues in the Bureau.
The incumbent is expected to have strong negotiation and networking skills, a high sense of political awareness and solid analytical capabilities. S/he should have also experience and excellent understanding of the specific political context and geodynamics of region. A combined HQ and field experience will be considered as an advantage and previous experience in the MENA region is an asset. The incumbent should have experience with IDP, refugee and mixed coordination models. Strong engagement and experiences in the GCR and SDG/UNSDCF, as well as experience from the operations that have enhanced their interventions on social protection are an asset as well.
Diverse nature of the operational contexts and implementation approaches in the MENA Bureau operations requires the candidate to have excellent interpersonal and coordination skills, proven leadership abilities and a solutions-oriented approach with the capacity to anticipate problems and plan. S/he is expected to possess demonstrated functional skills and experience in emergency preparedness response, previous working experience in inter-agency coordination and operations management, strong background in UNHCR programming, including in operations that are transiting from emergency to post emergency modalities, as well as nexus/transitioning to development interventions. Incumbent is also expected to have demonstrated analytical skills and ability to integrate risk management into the advice and support provided to operations and Bureau colleagues.
Living and Working Conditions:
- Amman is a category "A" Duty Station;
- Staff members assigned to Amman are residing in private accommodation;
- Food and other commodities are widely available in the local shops and markets;
- Climate in Amman tends to be dry, sunny and cloudless from
Additional Qualifications
Skills
Certifications
Programme Management - Other
Annual Budget OL in Operation/Office, Number of Persons of Concern Served, Number of Workforce in Operation/Work Setting, Workforce to Supervise, Working with Persons of Concern: Asylum Seekers, Working with Persons of Concern: Internally Displaced Persons, Working with Persons of Concern: Others of Concern, Working with Persons of Concern: Refugees, Working with Persons of Concern: Returned IDPs, Working with Persons of Concern: Returned Refugees, Working with Persons of Concern: Stateless
Competencies
Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Leadership, Managing performance, Managing resource, Negotiation & conflict resolution, Organizational awareness, Planning & organizing, Strategic planning & visions, Teamwork & collaboration
https://icsc.un.org/Home/SalaryScales
Compendium
Bi-annual Compendium 2022 Part B – November 2022
This position doesn't require a functional clearance
