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Assc Prot Clust Coord Off

Addis Ababa | Shire

  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Addis Ababa | Shire
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Refugee rights and well-being
    • Protection Officer (Refugee)
  • Closing Date:

Hardship Level

E (most hardship)

Family Type

Non Family with Residential Location

Family Type

Non Family with Residential LocationDanger Pay

Residential location (if applicable)

Addis Ababa,Eth Fed Dem Rep



Staff Member / Affiliate Type



Regular > Regular Assignment

Remote work accepted


Target Start Date


Job Posting End Date

December 15, 2022

Standard Job Description

Associate Protection Cluster Coordination Officer Organizational Setting and Work Relationships In complex humanitarian emergencies and natural disasters where UNHCR is designated as the Protection Cluster Lead Agency under the Cluster Approach, UNHCR performs a dedicated coordination, strategy development and advocacy function through the positions of P5/P4 Protection Cluster Coordination Officer and the supporting positions of P3 Protection Cluster Coordination Officer and/or P2 Associate Protection Cluster Coordination Officer. These latter P2 level positions normally report directly to the P5/P4 Protection Cluster Coordination Officer. The UNHCR Representative has final accountability for the performance of UNHCR as Cluster Lead Agency. The Associate Protection Cluster Coordination Officer supports UNHCR to work within the framework of the Inter-Agency Standing Committee (IASC) and the Cluster Approach. The position reinforces UNHCR Protection Cluster Lead Agency functions by providing support to the role of Cluster Coordinator in ensuring UNHCR¿s leadership within a diverse protection community. The Associate Protection Cluster Coordination Officer is expected to facilitate the work of the Protection Cluster through the provision of support in analysis, organization and reporting. This includes the provision of active support, as applicable, to sub-clusters or working groups of the Cluster which may be coordinated by other Agencies. As a result, the incumbent supports an inter-agency team in an environment that requires high standards of accountability, facilitation, negotiation and conflict resolution skills, in which respect the principles of partnership and collaboration are essential. The Associate Protection Cluster Coordination Officer supports the Protection Cluster Coordinator in Inter-Cluster Coordination mechanisms, for advocacy and facilitation of protection mainstreaming and cross-cutting issues of age, gender and diversity in the humanitarian response and early recovery activities. The Associate Protection Cluster Coordination Officer works closely with multi-functional Protection Cluster Support staff in the areas of data and information management, needs assessment, profiling, registration, reporting and advocacy. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties - Support the Protection Cluster to ensure that protection informs and shapes the overall humanitarian response and that the protection response is integrated into the Humanitarian Country Team¿s common humanitarian action plan. - Organize and facilitate meetings in line with the Principles of Partnership, ensuring that cluster meetings are consultative and results-oriented. - Facilitate coordination with government counterparts and other relevant authorities - Facilitate the coordination and conduct of Protection Cluster or Inter-Cluster level protection needs assessments, including participatory assessments of affected populations. - Provide inputs to development of common funding criteria, resource mobilisation and prioritization within the Protection Cluster for inclusion in Consolidated Appeals and pooled funds processes. - Assist in the delivery of protection training activities for Protection Cluster members, other local partners, and relevant authorities. - Coordinate initiatives to build the protection capacity of the national and local government, partners and civil society. - Through Cluster-wide consultative processes, provide input into the development of global protection policy and standards led by the Global Protection Cluster. - Support reporting and information sharing within the Protection Cluster and at the inter-cluster level. - Support and facilitate the Protection Cluster information management strategy and mechanisms. - Ensure that the Protection Cluster produces regular updates and briefing notes on the protection concerns in the affected population, response activities, challenges and recommendations. - Help foster a consistent interpretation and application of international law and related UNHCR and IASC legal standards and protection policies. - Promote the Protection Cluster¿s adherence to international human rights instruments, the Guiding Principles on Internal Displacement as well as other relevant international and regional instruments; in cooperation with the Humanitarian Country Team support local interventions when violations of international protection standards and principles occur. - Promote and help strengthen national legislation relevant to internal displacement and durable solutions. - Draft reports and prepare advocacy statements on behalf of the Protection Cluster - for clearance by Senior management. - Organise and facilitate cluster meetings, work and cooperate with focal points sub-groups/working groups and ad hoc/task-related bodies for specific issues. - Facilitate negotiation with the Humanitarian Coordinator/Resident Coordinator, the Humanitarian Country Team and cluster members on the prioritization and inclusion of project proposals and common funding criteria for inclusion in inter-agency funding appeals. - Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For P2/NOB - 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree Field(s) of Education Law; International Law; Political Sciences; or other relevant field. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses HCR Coordination Lrng Prog; Tri-Cluster Knowl/Coord Skills; HCR Protection Learning Prg; Prot in NaturalDisaster Situat; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Good knowledge of International Refugee and Human Rights Law. Desirable Not specified. Functional Skills LE-Human Rights Law; LE-International Refugee Law; (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

Required languages (expected Overall ability is at least B2 level):


Desired languages


Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit this link:

Nature of Position:

Ethiopia hosts one of the largest refugees and internally displaced populations in the world. Currently it hosts almost 800,000 refugees and over 2.5 million IDPs. Leading the way in the CRRF roll out, the country has adopted progressive laws and policies, which offer opportunities for better protection and solutions. It is also faced with challenges, including active conflict in Tigray, and insecurity in several regions and areas hosting the refugees and IDPs. Refugees are hosted predominantly in the camps across the country but also in Addis Ababa and other cities and in settlements.

Out of 336 582 internally displaced persons (IDP) reported in Afar region in April 2022, local officials report as of July 2022 a little less than 24,000 IDP in 6 IDP centres and in host communities, the others having left IDP centres either on their own or with the support of local officials. Most likely return movement that has been so far unorganized will increase with the involvement of the Afar Return Task Force. Return areas however remain fragile, with no or little infrastructure rehabilitation and at some places the continued fear of the resumption of the conflict (e.g., Abala woreda).

UNHCR engagement in IDP response relies a lot on its leadership role in the cluster system in general and in the Protection cluster particularly. Considering the centrality of the Protection in the cluster system and in the protection and assistance to IDP and IDP returnees, UNHCR must strongly involve in inter-cluster and inter-agency forums such as Inter cluster coordination group (ICCG), key Government-led forum such as Emergency Coordination Cell (ECC) at regional level and Incident Command Post (ICP) at zonal level

The Associate Protection Cluster Coordination Officer reports to the Protection Officer or to the Head of Office and oversees UNHCR leadership role in Protection cluster system. The incumbent will ensure the delivery of UNHCR Protection and assistance to IDP and IDP returnees is well coordinated with all stakeholders, notably the Government local counterpart DPFSPCO, and the regional line ministries, notably the Bureau of Women and Youth Affairs. Incumbent will strengthen UNHCR’s engagement in inter-agency planning processes through multisectoral assessment and JAM, cultivating & strengthening partnerships including informal local alliances with community leaders and civil society. S/he will ensure UNHCR participation in Inter-Agency Humanitarian Response Plans & Appeals & guides and supports the development of Returnees Refugee Response Plans with regards its protection component.

The incumbent directly supervises the associate IM staff supporting CCCM and other cluster works.

The incumbent must demonstrate previous multi-agency co-ordination and negotiation skills with UN, NGOs, and government counterparts. S/he should be ready to coach and support local NGO’s and attract their effective participation in cluster meetings and in reporting. Given the emphasis on field support, the ideal candidate must have experience in the field with UNHCR in an inter-agency coordination position, working directly on response plans and HRPs. Good mastery of data collection, analysis and presentation are essential since s/he is expected to develop high quality appeals & other external documents/ presentations. Well advanced skills in PowerPoint would be an asset.

Living and Working Conditions:

Staff members should be prepared to operate under challenging conditions with limited resources in the Samara UNHCR Field Office.

The Field Office deals primarily with several local camp environments with inherent risks to staff safety and health. Regardless of information campaigns, there are realistically few, or no COVID-19 protocols adhered to by the camp(s) population. Staff wear masks but will often work within large groups of refugees who do not. There are several clinics and pharmacies within a 5 km radius of Samara that offer basic services. The nearest hospital, run by the government, is located 10km away. It is recommended that staff with prescriptions should come with at least 3 months of prescription medication.

There are, however, daily one-hour regular flights to the capital city, Addis Ababa, which could facilitate the replenishment of medical and other supplies. The region is extremely hot, especially from May to September. Consequently, the region is open for business from 7:00 am until 6:00 pm with most commercial and government entities closing between 12:00 noon to 03:00 pm.

Presently, being a newly opened office, the Samara Field Office does not offer guest house services. Staff will have to rent in nearby hotels or subject to availability, seek accommodation in the WFP guest house. Banking services including ATM, Visa and Mastercard services are available in this town.

Additional Qualifications


CL-Protection Cluster Coordination, FS-High Risk Environment Operations, MG-Large-scale Operations Management, PR-Internally Displaced Persons (IDP) Operations


BA: International Law (Required), BA: Law (Required), BA: Political Science (Required)


Coordination Skills Workshop - Other, HCR Protection Learning Program - UNHCR, Protection in Natural Disaster Situation - Other, Tri_Cluster Knowledge/Coord Skills - Other

Work Experience

Annual Budget OL in Operation/Office, Number of Persons of Concern Served, Number of Workforce in Operation/Work Setting, Workforce to Supervise, Working with Persons of Concern: Internally Displaced Persons, Working with Persons of Concern: Refugees


Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Organizational awareness, Political awareness, Stakeholder management, Teamwork & collaboration

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Bi-annual Compendium 2022 Part B – November 2022

Functional clearance

This position doesn't require a functional clearance
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