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Senior Field Officer


  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Dhaka
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Civil Society and Local governance
    • Protection Officer (Refugee)
  • Closing Date:

Hardship Level


Family Type


Family Type


Residential location (if applicable)



Staff Member / Affiliate Type



Regular > Regular Assignment

Remote work accepted


Target Start Date


Job Posting End Date

December 15, 2022

Standard Job Description

Senior Field Officer Organizational Setting and Work Relationships The Senior Field Officer is normally supervised by the Head of Sub-Office or Representative or Deputy/Assistant Representative depending on the structure of the Office. S/he may receive indirect guidance from other sections and units relevant to the country/regional programme(s). UNHCR Manual, programme and protection objectives, Operations Plans, UN and UNHCR financial/budgetary rules and regulations will guide the work of the Senior Field Officer. S/he is expected to stay abreast of the challenges posed to the country/region by the political context, the UN and humanitarian reform and institutional developments. The incumbent normally supervises some professional and support staff. S/he has daily contacts with staff in the various field offices and with the functional units at the Country/Regional Office. S/he also has close liaison with a range of local civilian and military authorities and counterparts in NGOs and UN agencies to discuss matters of common interest. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties - Coordinate and supervise the field activities in the areas of protection and programme in the AoR. - Stay abreast of political, social, economic and cultural developments that have an impact on the protection environment and provide advice to the Head of Sub-Office/Representative. - Maintain relations with local Government Officials at a senior level, as well as with UN agencies, NGOs and other parties operating in the area, in order to promote UNHCR objectives. - Ensure through direct action and advocacy with senior management that the necessary resources are allocated to address protection and operational gaps. - Build the capacity of local partners and civil society through training and other initiatives to protect persons of concern. - Develop and coordinate capacity-building initiatives for communities and persons of concern to assert their rights. - Ensure through direct action and advocacy with senior management that the necessary resources are allocated to address protection and operational gaps. - Through a wide network of external contacts and through studying field reports, regularly analyse the operational context, early warning signs and the protection situation of returnees/refugees and other persons of concern to UNHCR. - Prepare analytic papers and formulate recommendations for action for the Office. - Liaise with local Government authorities and operational partners on issues relating to the protection and assistance of returnees/refugees and other persons of concern. - Supervise and monitor the implementation of UNHCR projects; provide protection for persons of concern to UNHCR by ensuring the observance by the local authorities of the recognized principles of refugee, humanitarian and Human Rights law. Intervene promptly with the authorities in the event of any action or measure detrimental to returnees/refugees and other persons of concern if/when necessary. - Maintain close contact with UNHCR Field Offices that may have been established on both sides of the border. - Represent UNHCR in the Field. - Negotiate with local authority counterparts, partners and populations of concern. - Enforce compliance with, and integrity of, all protection and assistance standard operating procedures. - Approve expenditures within the DOAP. - Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For P4/NOD - 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree Field(s) of Education Law, Political Sciences or other relevant field. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses UNHCR Protection Learning Programme. UNHCR Operations Management Learning Programme. (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Field experience. Desirable Knowledge of refugee law. Good knowledge of UNHCR¿s programmes. Functional Skills IT-Computer Literacy PG-UNHCR's Programmes (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

Please refer to the OC.

Required languages (expected Overall ability is at least B2 level):


Desired languages


Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit this link:

Nature of Position:

The Rohingya Refugee Response is a combined effort of many agencies with a peculiar interagency coordination approach. The Senior Field Officer will lead, manage and oversee the Field and Site Management team in Cox's Bazar.  S/he works closely with Site Management/Site Development/Shelter sector under the Intersector Coordination Group. The incumbent stays in close contact with government camp administration officials in charge of camps, as well as with relevant representatives of the Refugee Repatriation and Relief Commissioner (RRRC). Furthermore, the Snr Field Officer closely collaborates with protection and technical units in UNHCR CXB office on issues related to emergency response, disaster risk reduction, community participation and overall site management. Solid experience in assessing protection needs of persons we serve is required as well as experience in the coordination of complex emergencies, and in guiding multifunctional teams, and national and international partners. Noting that the operation has entered into its sixth year, continuous review and streamlining of the overall response and coordination mechanisms, as well as prioritization and rationalization of activities are to be undertaken. Managing a big team including several international and around 30 national staff requires strong managerial, coordination, communication, interpersonal and leadership skills.  The incumbent needs to be ready to work in a highly demanding and complex operation in which strong negotiation skills, decisiveness, political awareness, and solid operational as well as interagency experience are essential. Given the complex nature of the response, very good interpersonal communication skills and diplomacy and excellent written and oral English skills are crucial.

Living and Working Conditions:

Cox's Bazar is a category D family duty station with a 2-year Standard Assignment Length (SAL). Educational facilities are limited, and international
schools from primary to secondary school are currently available in Dhaka only. Health services are limited in Cox's Bazar, but more reliable facilities are available in Dhaka. Malaria and dengue risks exist throughout the year. Vaccination against Japanese Encephalitis and diphtheria are recommended.

Cox's Bazar is a principle tourist destination within Bangladesh, due to its location at the Bay of Bengal and its long beach. Infrastructure and shopping options in Cox's Bazar - a small city of just 250,000 persons is very basic. International staff reside in privately rented apartments, or serviced apartments all of which provide basic standards.

The Rest and Recuperation (R&R) cycle in Cox's Bazar is 8 weeks. The current R&R locations are (1) Dubai, UAE, (2) Istanbul, Turkey, and (3) Doha, Qatar. Cox's Bazar is connected by several daily flights to Dhaka, albeit only during daylight hours. Banks/ATM machines are available in Cox's Bazar and credit/debit cards are accepted. Foreign currency can be exchanged in banks and exchange houses.

Staff who intend to be joined by family members, in particular young children, should contact HR for more information, as educational and medical facilities are not adequate. The security level system in Bangladesh is level 3 moderate. Although security is generally acceptable, given the current situation in the area, no
movement on highways at night is allowed. Walking and jogging in the streets as earmarked is permitted. Crowded local markets should be avoided.

Security Clearance is required and can be requested via TRIP at Requests for clearance should be submitted 7 days prior travel.

Additional Qualifications



BA: Law (Required), BA: Political Science (Required)


HCR Protection Learning Program - UNHCR, Programme Management (PM) 1 - UNHCR

Work Experience

Annual Budget OL in Operation/Office, Number of Persons of Concern Served, Number of Workforce in Operation/Work Setting, Workforce to Supervise, Working with Persons of Concern: Refugees


Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Leadership, Managing performance, Managing resource, Organizational awareness, Political awareness, Stakeholder management, Strategic planning & visions, Teamwork & collaboration

UNHCR Salary Calculator


Bi-annual Compendium 2022 Part B – November 2022

Functional clearance

This position doesn't require a functional clearance
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Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.