A (least hardship)
Residential location (if applicable)
Staff Member / Affiliate Type
Regular > Regular Assignment
December 15, 2022
Senior Protection Officer
Organizational Setting and Work Relationships
In the Bureaux, the Senior Protection Officer works under the direct supervision of the Bureau Deputy Director or Head of Bureau Protection Service or Senior Protection Coordinator. In the Field, the incumbent normally reports to the Representative, Deputy or Assistant Representative (Protection) or Head of Sub Office as appropriate. The incumbent has direct supervisory responsibility for protection staff whose work may include RSD, community-based protection, registration, resettlement, internal displacement, complementary pathways, and education, among other areas. In HQ, the incumbent may report to a Chief of Section or Deputy Director and may lead a Unit and/or supervise other protection staff.
The incumbent acts as a key advisor to senior management and leads the development of a comprehensive protection strategy under the area of responsibility (AoR). S/he represents the Organization to authorities, UN sister agencies, partners and other stakeholders on protection policy and doctrine.
The Senior Protection Officer plans, leads and coordinates quality, timely and effective protection responses to the needs of populations of concern under the AoR. This includes ensuring that operational responses in all sectors are shaped in a protection optic, are consistent with and promote respect for relevant international law and UNHCR's doctrine, mainstream protection methodologies and integrate protection safeguards. Another important element of the incumbent¿s functions is to ensure that persons of concern of all age, gender and diversity groups are involved with the Office in making decisions that affect them, whether in accessing their rights or in identifying and implementing appropriate solutions to their problems. To undertake this role effectively, the incumbent will need to build and maintain effective interfaces with other relevant teams within the operation or the Bureau (including programme; PI and external relations; IM) and with DIP, communities of concern, authorities, protection and assistance partners as well as a broader network of stakeholders who can contribute to enhancing protection and achieving solutions.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.
- Provide technical guidance and support to UNHCR and partners on all protection related issues.
- Stay abreast of legal, political, social, economic and cultural developments that have an impact on the protection environment.
- Manage a consultative process with government counterparts, partners and persons of concern to develop and implement a comprehensive protection and solutions strategy addressing the specific protection needs of women and men, children, youth and older persons, persons with disabilities, persons of diverse sexual orientation and/or gender identities (LGBTI persons), persons living with HIV/AIDS; gender equality and Gender Based Violence (GBV) priorities with regard to these persons.
- In operations applying the Cluster Approach, ensure the response of the Protection Cluster is grounded in a strategy which covers all assessed and prioritized protection needs of the affected populations.
- Ensure that the protection strategy is fully integrated into the Country Operations Plan, the UN Development and Assistance Framework (UNDAF) and the Humanitarian Country Team¿s common humanitarian response plan as well as with the implementation of the Global Compact on Refugees and the Three Year Strategy on Resettlement and Complementary Pathways.
- Promote relevant International, Regional and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct and ensure that all sectors and /or in clusters in applicable operations fulfil their responsibilities in mainstreaming protection.
- Promote the implementation of the AGD policy, including UNHCR¿s updated commitments to women and girls, and design, deliver and monitor programmes on an AGD basis to address identified protection needs.
- Develop, implement and monitor community-based protection strategies and ensure systematic application and integration of participatory and community-based approaches in protection and solutions planning, programming and strategies.
- Support the establishment of feedback and response systems and the incorporation of feedback received from persons of concern into programme design and adaptation.
- Guide the operation in the development and implementation of robust prevention, identification, and responses to fraud within protection processes and procedures, including registration, RSD, and resettlement, ensuring the integrity of interventions across all protection activities.
- Oversee the management of individual protection cases including those on GBV and child protection.
- Provide legal advice and guidance on protection issues to internal and external interlocutors; ensure legal assistance is accessible to persons of concern; liaise with competent authorities to ensure the issuance of personal and other relevant documents to persons of concern (including women and others in need of civil documentation in particular birth certificates).
- As designated Data Protection Focal Point, assist the data controller in carrying out his or her responsibilities regarding the Data Protection Policy (7.2 DPP).
- Oversee eligibility and status determination in the Operation(s) under the AoR, ensuring compliance with UNHCR procedural standards and international protection principles.
- Promote and implement strategies and measures to identify, prevent and reduce statelessness.
- Develop and implement an education plan as part of the protection strategy within the AoR as relevant.
- Develop and implement a child protection plan as part of the protection strategy within the AoR, ensuring programmes use a child protection systems approach.
- Monitor and intervene in cases of refoulement, expulsion and other protection incidents through working relations with governments and other partners.
- Work to safeguard the rights of persons of concerns in the context of mixed movements as relevant.
- Coordinate the preparation of, implement and oversee Standard Operating Procedures (SOPs) for all protection/solutions activities.
- Ensure that durable solutions through voluntary repatriation, local integration and where appropriate, resettlement and complementary pathways are sought and provided to the largest possible number of persons of concern including undertaking, supporting, and/or overseeing resettlement and complementary pathways activities, including implementation of the GCR Three Year Strategy.
- Coordinate the design, implementation and evaluation of protection related programming with implementing and operational partners.
- Develop and implement a programme of results-based advocacy through a consultative process with sectorial and/or cluster partners.
- Ensure that the Protection Sector or Cluster has an effective information management component which provides disaggregated data on populations of concern and their problems.
- Research, collect and disseminate relevant protection information and good practices to enhance protection delivery.
- Develop the protection capacity of national and local authorities, partners and civil society to assume their responsibilities vis-à-vis all persons of concern through protection training, mainstreaming and related activities.
- Coordinate capacity-development initiatives for communities and individuals to assert their rights.
- Advise and capacitate national authorities, relevant institutions and civil society to strengthen legislation and status determination procedures and mechanisms.
- Perform other related duties as required.
For positions in Bureaux
- Support the Regional Bureau and Country Operations to reflect the protection and solution angle in support of persons of concern with regional processes.
- Support Country Operations in the development of strategies to build and further develop national asylum/RSD systems with a view to ensuring their fairness, efficiency, adaptability and integrity, favourable protection environment and solutions.
- Assist UNHCR management at country level to comply with policies and commitment on Protection from Sexual Exploitation and Abuse measures.
- Support Country Operations and ensure they meet their complementary pathways objectives and resettlement quotas.
- In close collaboration with DIP, (a) contribute to the development of background and general normative, policy, and legal positions, in compliance with UNHCR¿s global protection policies and standards; (b) contribute to the development of strategies at the regional and country level on the usage of law and policy approaches, including legislative and judicial engagement and UN human rights mechanisms ¿and/or regional ones ¿ and other protection frameworks, and integrated human rights standards in protection strategies and advocacy; and (c) coordinate and review UNHCR¿s country reports to the UN human rights mechanisms.
- Engage in relevant international and regional fora and forge regional partnerships to advocate for key protection and mandate issues, and engage in cross-cutting protection-related matters, including mixed movement, internal displacement and climate change/disaster-related displacement responses, as well as Statelessness in cooperation with DIP and where relevant RSD.
Years of Experience / Degree Level
For P4/NOD - 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree
Field(s) of Education
Law, International Law, International refugee Law, International Human Rights Law,
International Humanitarian Law, Refugee and Forced Migration, Political Sciences
or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)
Certificates and/or Licenses
Protection Learning Programme RSD-Resettlement Learning Programme
Management Learning Programme
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
Minimum 7 years of relevant professional experience in the area of refugee protection, internal displacement, human rights or international humanitarian law, including experience in working directly with Field Offices. Very good knowledge of International Refugee and Human Rights Law and ability to apply the relevant legal principles, and of UNHCR¿s protection strategies and policies. Excellent legal research, analytical skills and drafting.
Diverse field experience. Good IT skills including database management skills.
*PR-Protection-related guidelines, standards and indicators
*PR-Age, Gender and Diversity (AGD)
PR-Refugee Coordination Model
PR-Human Rights Doctrine/Standards
PR-International Humanitarian Law
PR-Assessment of IDPs Status, Rights, Obligation
PR-Comprehensive Solutions Framework
PR-Climate change and disaster related displacement
PR-Accountability to Affected People - Principles and Framework
PR-Gender Based Violence (GBV) Coordination
(Functional Skills marked with an asterisk* are essential)
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile
Required languages (expected Overall ability is at least B2 level):
Occupational Safety and Health Considerations:
To view occupational safety and health considerations for this duty station, please visit this link:
Nature of Position:
- Under the direct supervision of the Representative and with functional support from the Bureau and DIP, the position manages the protection advocacy activities, technical assistance to the Government, networks with civil society, academia but also with
Living and Working Conditions:
UNHCR Seoul is a protection advocacy and donor relations/resource mobilization operation in an urban context. The Office operates in a dynamic and economically thriving society. The civil society is active and capable but underfunded. A network of refugee NGOs/lawyers has become more influential and is well connected with counterparts at the regional level. UNHCR Seoul enjoys excellent working relations with the Ministry of Justice, specifically with the Korea Immigration Service.
The RoK acceded to the 1951 Convention and its 1967 Protocol in 1992. A new comprehensive refugee law was adopted in December 2011 and came into force on 1 July 2013. UNHCR offers expertise for alignment of ROK's domestic legislation with international standards. Some gaps in law and practice remain but are being addressed through constructive engagement with both government and civil society. UNHCR is supporting Korea's pilot resettlement scheme.
Seoul is a duty station A with advanced infrastructure and services/goods as may be expected in industrialised countries and H duty stations. Prices are high. Medical services in Korea are excellent; international hospitals or sections in local hospitals cater for the specific needs of foreigners.
The office is located right next to the central City Hall. Housing in apartment is easily available in different categories. Consideration should be given to the location where one settle, as traffic gets congested.
Winters are harsh with temperatures around minus 10-15 degrees Celsius in December to February and summers with over 30-32 degrees and a relatively long rainy season (North-East monsoon) between June and September.
Non-Korean speakers may find it a little difficult initially to get around.
The Republic of Korea is at level 1 according to the UNDSS security threat/risk assessment. It is safe with low crime rates. The main `threat' to security comes from the potential for military confrontation between North and South Korea as their 1950-53 war ended only with an armistice, not a peace agreement. Apart from a few military incidents in recent years, confrontation is largely verbal. This situation is constantly monitored, however, by the SMT, headed by a Designated Official for Security (UN-ESCAP Seoul), as well as a Beijing-based Regional Security Officer (UNDSS).
PR-RSD - Principles and Procedures, operational arrangements/assistance, TR-Training and Capacity Building of Governments and/or national programs
BA: International Law (Required), BA: Law (Required), BA: Political Science (Required)
HCR Management Learning Program - UNHCR, HCR Protection Learning Program - UNHCR, HCR Resettlement Learning Program - UNHCR
Annual Budget OL in Operation/Office, Number of Persons of Concern Served, Number of Workforce in Operation/Work Setting, Workforce to Supervise, Working with Persons of Concern: Asylum Seekers, Working with Persons of Concern: Others of Concern, Working with Persons of Concern: Refugees
Accountability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Leadership, Managing performance, Negotiation & conflict resolution, Organizational awareness, Planning & organizing, Political awareness, Strategic planning & visions, Teamwork & collaboration
Bi-annual Compendium 2022 Part B – November 2022
This position doesn't require a functional clearance