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Child protection (case management officer)

  • Organization: DRC - Danish Refugee Council
  • Location:
  • Grade: Junior level - Junior
  • Occupational Groups:
    • Children's rights (health and protection)
    • Refugee rights and well-being
    • Protection Officer (Refugee)
    • Project and Programme Management
  • Closing Date: Closed

JOB DESCRIPTION
Job title: Child protection (case management officer)
Employment category: H
Reporting to: Child Protection Team leader    
Unit/department: Protection
Location: Kibondo/Kasulu

Overall purpose of the role: 
The child protection -case management officer works as part of DRC’s team under the direct supervision of the Protection team leader and guidance support of the Protection coordinator. The role is based in Kasulu/Kibondo and shall conduct regular field visits to the host villages near by Nyarugusu and Nduta refugee camp. 
The Child Protection -Case management officer will work with the Case management team in Nyarugusu/ Nduta camp. S/he will have an overall responsibility to provide technical support to case workers, disseminate and ensure adherence to case management, child protection, referral, parenting, linkages and standard operating procedures (SOPs) and other job -aids that facilitate holistic case management at household and community level. 

Program Responsibilities 
•    Responsible for identifying, screening and conducting assessments for unaccompanied and separated children and provide an appropriate case management services inline with the revised CPIMS+ and other inter-agency standards and operating SOPs.
•    Prepare and submit case records/ documents for case conferencing/ BID panels in close collaboration with BID Specialist at field level
•    Supporting in analysis of case management caseload, assigning cases to case workers, supervision and coaching and raising complex cases to child protection team leader and or BDI specialist and manager for support.
•    Ensuring close coordination and tracking of children receiving case management including regular follow up as per prioritization and vulnerability criteria
•    Work closely with CPIMS+ Officer to produce weekly and monthly reporting
•    Provide technical support to Case Management-case workers.
•    Develop work plan and oversee the implementation of case management activities including CPIMS+ activities.
•    Conduct necessary capacity building to case workers including information sharing and data protection protocol and report any identified bridge to CP team leader/coordinator.
•    Develop capacity building for children, parents and community members to strengthen prevention and protection of vulnerable children and adolescents  
•    Ensure all staff understand different needs of children and youth and respond appropriately
•    Responsible for identifying child protection in emergence (CPIE) needs to support case management team
•    Support in implementation of CPIE project activities in collaboration with CP Team leader and coordinator.
•    Support in collaboration with the coordinator and team leader to disseminate key inter-agency quality standards such as revised CPMS standards related to Case management

Data collection and reporting 
•    In collaboration with Information Management officer, MEAL departiment, CP team leader, s/he will track indicators, maintain, update and analyse data on Child case management indicator.
•    With support of case workers, prepare and submit timely and quality weekly, monthly, quality and other donor reports as per the donor requirements. 
•    Support and working closely with CP Information Management officer and M&E on program data collection, track indicators, maintain, update and analyse data on child protection activity and indicator.
•    In collaboration with protection team leader and M&E department, participate in CP rapid assessment and/or other CP program related-assessment, and contribute to the CP overall intervention strategy based on feedback received from women, men, boys and girls throughout community mobilization and engagement.  
•    Work with Information Management Officer to ensure safe and ethical data collection and sharing based on agreed procedures and protocols.
•    Undertake additional work-related duties as agreed upon by CP team leader and Protection coordinator.

Program management 
•    With support and collaboration of protection team leader and  BID specialist participate in all CP budget planning; accountable for developing and maintaining work plans, spending and procurement plans, tracking expenditures and ensure all CP activities are allowable and allocated according to DRC and donor compliance and regulations. 
•    Participate in preparing monthly/quarterly/annual highlights/reports, proposals and budgets for donors
•    Provide support on procurement, working with Protection Team leader, coordinator, Protection Manager and Supply chain to ensure smooth procurement process and correct use of budget spending. 

Logistics Duties 
•    Take care of equipment’s and supplies for the job 
•    Ensure working equipment’s are in good condition and replenish/repairs when out of order 
•    Reports immediately any security incidence/issue detected in the DRC premises 

Experience and technical competencies: 
•    At least 2 years of professional experience in child Protection or social work in humanitarian or development programming.
•    Knowledge and experience in working with national government and devolved units.
•    Knowledge of database use and management.
•    Excellent writing and editing skills in English for external audiences (including governments and donors).
•    Excellent interpersonal, written and verbal communication skills.
•    Good personal organizational skills, including time management, team work, ability to meet deadlines and work under pressure with minimal supervision.

Education: 
•    Bachelor’s degree international relations, social science, law, development or a relevant field in well recognized college or university (preferred)    

Languages:
•    Good proficiency in written and spoken English, and Swahili. Kirundi an added advantage    

Key stakeholders:
•    DRC programme staff (protection and others)
•    Refugees and donors
•    Local Government and host Community representatives.
•    Referral partners 

Core competencies    Basic    Advanced    Expert
Striving for excellence     ☐          ☒         ☐

Collaborating                   ☐          ☒         ☐

Taking the lead                ☐          ☒         ☐

Communicating               ☐          ☒         ☐

Demonstrating integrity   ☐          ☒         ☐
   
•Basic: I master the essentials, but may at times need help from others
•Advanced: I can work independently at full professional level.
•Expert: I am the go-to person when others need help.

This vacancy is now closed.
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