Business Analysis Associate

H (no hardship)

FamilyFamily

GS6

General Service

Reason

Regular > Regular Assignment

No

2023-01-01-08:00

December 13, 2022Business Analysis Associate Organizational Setting and Work Relationships The Business Analysis Associate normally functions under the direct supervision of a (Senior) Business Analyst or (Senior) IT Officer. The incumbent helps ensuring the ongoing and overall end-to-end integration in the MSRP modules within the Area of Responsibility (AoR). System change requests are often in relation to policy changes or the re-engineering of procedures, or key initiatives. Tasks will include translation of business requirements into specifications for IT developers inside and/or outside of UNHCR. The incumbent will work closely with the supervisor and with colleagues from the respective Division towards enhancement and automation of business processes through the use of technology. As needed, the incumbent will also assist the supervisor in analysis and testing of MSRP functionality changes within the AoR which may result from technical/image upgrades. S/he will assist the supervisor with day-to-day support to the users as needed. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties - Assist in gathering requirements for MSRP change requests within the AoR and in solutions and design for business process challenges, through the use of technology. - Assist in re-engineering/enhancement of business processes or current MSRP module/functionality within the AoR, to ensure compliance with policies and administrative instructions, with the goal of improved efficiency for users through self-service/process automation. - Interface with system design and development counterparts to finalize enhancement/change request specifications. - If requested, provide quality assurance (pre UAT testing) of developed solutions. - Assist in coordination of User Acceptance testing (UAT) and perform UAT as needed on behalf of the future system user. - Assist in process improvement discussions within the AoR, looking for streamlining opportunities with a view of standardizing and simplifying processes and services. - Prepare end-user training materials and assist in formulating training approaches aligned with the functionality being deployed. - Assist in the implementation of new functions, coaching/training resources as related to the deployment of new MSRP functions within the AoR. - Provide post-change follow-up and user support to ensure successful stabilisation. - Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses Business Administration; International Relations; Information Technology; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Work experience with IT systems and in business analysis. Prior experience with ERP. Experience in finding technical solutions and efficiencies for business process challenges. Involvement in change management initiatives in an international or multinational environment. Proven ability to deal with multiple tasks in a courteous and service-oriented manner in demanding working conditions that often have short deadlines. Desirable Working knowledge of standard desktop tools such as MS Office suite, advanced SharePoint, advanced Excel skills, and basic knowledge of Oracle SQL is an asset. Demonstrated ability to learn new software tools and methods of supporting business processes. Experience with Power BI and Artificial Intelligence is an asset. Demonstrated ability to manage tasks to a target timeline. Experience with UN or International Organization rules/procedures and processes. Experience with UNHCR business functions and/or policies and practices. Functional Skills CO-Drafting and Documentation IT-Business Analysis (BA) IT-Computer Literacy MG-Business Process Re-engineering (BPR) MG-Change Management MG-Project Management TR-Training - Virtual and face to face (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

Additional information:
Candidates must be legally present in Hungary at the time of application, recruitment and hire.

Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of vaccination against Covid-19.


For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher.
NOTE: A completed and relevant minimum first level university degree (equivalent to BA or higher) shall count in full (100%) towards the required years of work experience. Priority will be given to eligible applicants meeting the full requirements

Remuneration:
In case of appointment, a competitive compensation and benefits package is offered.
G6 - Salary range: NET 558,082 HUF- NET 654,280 HUF.

Benefits:
Annual leave: UNHCR staff members holding a fixed-term appointment will accrue annual leave at the rate of 2.5 working days for each full calendar months of service (i.e. 30 working days per year).

Pension system: Staff members holding a fixed-term appointment will become participants in the United Nations Joint Staff Pension Fund (UNJSPF).

Health insurance plan: locally recruited staff members in Budapest will be enrolled in the Medical Insurance Plan (MIP). The coverage is also optionally available for eligible family members.

Shortlisted candidates may be required to sit for a test. No late applications will be accepted. UNHCR is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, colour or ethnic and national origins, religion or belief, or sexual orientation. UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).

English

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Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit this link:

https://wwwnc.cdc.gov/travel

Nature of Position:

The Financial System Support and Reporting Unit are in charge of supporting, maintaining the financial and supply chain modules of our ERP (currently PeopleSoft). The Team deals with system setup, configuration maintenance, troubleshooting, incident resolution, and execution of technical jobs(processes). Another important responsibility of the FSSR Unit is process developments, enhancements, and automation both in the ERP system and in other applications related to financial processes. Members of the unit play a key role in any projects of ERP financials upgrade, change starting from requirement definition through testing to implementation and post-production support. Moreover, the team in charge of an Azure Analysis Service Tabular model, its further development and maintenance, and the creation of Power BI reports and dashboards to support the reporting requirements of the organization. Based on the responsibilities of the Unit, team members must have strong IT skills in the area of applications that support financial processes. Specifically for this position, the focus is on IT skills that help to improve the efficiency of financial processes and reporting utilizing modern technologies for simplification and automation. Additional duties not already included in the job description, and which are specific to this position: - Functional support of financial modules of ERP system (PeopleSoft) - Maintenance of chartfield / trees and other financial setups - PeopleSoft Query creation and maintenance - System change request definition and testing - Process improvements, automation Desirable experience: - SharePoint Online development experience - IT project experience - SQL experience - Power BI experience - Process automation(RPA, e.g. Power Automate, PowerApps) experience

Living and Working Conditions:

Additional Qualifications

Skills

Accounting Finance, Business Finance, Finance Analysis, Finance Support, IT-Microsoft Excel, IT-Microsoft Office Productivity Software, Microsoft Excel

Certifications

Business Administration - Other, Information Technology - Other, International Relations - Other

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Innovation & creativity, Organizational awareness, Teamwork & collaboration, Technological awareness

https://icsc.un.org/Home/SalaryScales

Compendium

This position doesn't require a functional clearance