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Data Analyst ACAPS Switzerland Genève


  • Organization: NRC - Norwegian Refugee Council
  • Location: Amman
  • Grade: Junior level - Junior
  • Occupational Groups:
    • Statistics
    • Humanitarian Aid and Coordination
    • Information Technology and Computer Science
  • Closing Date: Closed

ACAPS, a project hosted by NRC, is looking for a Data Analyst to join its Data Services team. If you are passionate about data, the humanitarian sector and want to contribute to the quality of our data products, join our team!

Please note that this position is open to national Jordanians only. It is a full-time position, subject to funding (until 31.03.2023, likely to be further extended).

Purpose of the position 
To contribute to the cross-organizational coherence of ACAPS data products and methodology, including the implementation of Data Services processes, and responsibility of quality control of ACAPS datasets, including the INFORM Severity Index.


  • Contribute to ensure ACAPS’ workflow to produce data and estimates required for the different data products throughout the organisation.
  • Provide data analysis support to the different ACAPS teams.
  • Support the ACAPS team in implementing data-related products and processes.
  • Support the Team Leader in mentoring on data literacy and guiding analysts throughout the organization.
  • Contribute to develop ACAPS analysis tools and methodologies under the supervision of the Team Leader.
  • Support the Team Leader in representing ACAPS in external technical groups.
  • Document methodology, datasets and lessons learnt as required.
  • Review and adapt ACAPS' existing Informational Management tools (cloud and database) and workflow with additional fields and functionalities, and detect inconsistencies.
  • Document methodology tools and evolution in support to the Team Leader.
  • Support the development of technical partnerships with expert entities working on data collection and analysis (Centre for Humanitarian Data, DHS...).
  • Perform other duties in the organisation as appropriate.

Critical interfaces

  • Reports to the Data Services Team Leader
  • Closely coordinates and collaborates with ACAPS various analysis teams.
  • Coordinates and collaborates with technical partners.

Professional competencies

Generic competencies

  • Proposes innovative ideas and new solutions to challenges. 
  • Excellent time management skills and ability to organize multiple, simultaneous tasks, and deliver results within a specified period.
  • Demonstrated problem solving skills and results oriented approach. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. 
  • Proven ability to work strategically to set goals and flexibility and creativity in realizing them. 
  • Outstanding coordination, communication, and inter-personal skills, including capacity to persuade and influence others, convey information effectively, as well as adjust actions in relation to others' actions. 
  • Demonstrated analytical skills and written clarity, including ability to understand complex concepts and problems and synthetize information. 

Context/ Specific skills, knowledge and experience

  • Education to postgraduate level in social sciences, data science, or other relevant subject.
  • At least 3 years field or headquarters experience in the humanitarian sector.
  • Training and proven understanding/application of quantitative and qualitative research methods
  • Basic knowledge of coding (Python/ R)
  • Knowledge of standard ICT office support tools including spreadsheets, word-processing and presentation software.

ACAPS is dedicated to helping humanitarians make better decisions. We want to put evidence at the heart of decision-making. To achieve this, we collaborate with a variety of partners across the humanitarian sector and beyond. We strive to be an evolving platform providing:  

  • Independent analysis to support evidence-based decision making for humanitarian operations. 
  • Deployment of experts to support assessments and analysis in crisis.  
  • Innovative approaches to collect more reliable and timely data and conduct rigorous analysis
  • Capacity development of humanitarian actors to carry out better needs assessments and analysis.

Operate in line with the ACAPS values

ACAPS is a dynamic and independent organisation. Our culture is enshrined in the ACAPS values (here). The post holder is expected to develop the position in line with these values. The ACAPS values live in the way we manage our teams, create our content and engage with stakeholders. 

This vacancy is now closed.
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