Intensive Case Management Intern

Upon arrival to the United States and throughout their first few years, refugees and asylees face numerous hurdles to effectively navigate the US healthcare system and accessing important community health resources. The International Rescue Committee (IRC) works one-on-one with clients to meet each of their unique health needs. This intern works in close coordination with the Intensive Case Management (ICM) team to address barriers to health and wellness for refugee and asylee clients, including those with serious medical and mental-health conditions, the elderly, LGBTI clients, single mothers, and victims of sexual and gender-based violence enrolled in the ICM program. The ICM Casework Associate will be responsible for providing comprehensive support to ICM clients to address barriers to social determinates of health and barriers towards self-sufficiency. Interns gain valuable experience working with clients and interpreters of diverse cultural backgrounds, hone skills in case noting, gain an understanding of refugees’ acute and chronic health concerns, and develop expertise in navigating the US medical system and Arizona's Medicaid.

Please note that this is an unpaid position.

This is an in-person position.

RESPONSIBILITIES:

• Conduct health and wellness client assessments 6 months, and 12 months after ICM enrollment

• Develop individualized service plans based on client needs
• Map community assets and help make referrals to community partners
• Assist in scheduling and accompanying clients to health and wellness appointments as appropriate
• Educate clients on U.S. healthcare and social service systems
• Input client health and wellness information into IRC’s database
• Communicate client concerns with ICM staff and coordinate health and wellness service plan with supervisor
• Assist with ensuring proper documentation of services and client case files
• Other duties as assigned