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Human Resources Officer (Performance management and staff development)


  • Organization: FAO - Food and Agriculture Organization of the United Nations
  • Location: Rome
  • Grade: Mid level - P-4, International Professional - Internationally recruited position
  • Occupational Groups:
    • Human Resources
    • Education, Learning and Training
  • Closing Date: Closed


• FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture
• Qualified female applicants, qualified nationals of non-and under-represented Members and persons with disabilities are encouraged to apply
• Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values
• FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination
• All selected candidates will undergo rigorous reference and background checks
• All applications will be treated with the strictest confidentiality
• FAO staff are subject to the authority of the Director-General, who may assign them to any of the activities or offices of the Organization.

The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment, and a better life, leaving no one behind.

Organizational Setting
FAO’s Human Resources Division (CSH) provides HR strategies, policies, tools, guidance and oversight to FAO clients worldwide to ensure that the Organization attracts, develops and retains a diverse, skilled and highly motivated workforce, delivering on the mandate of the Organization. Over the next years, CSH will focus on developing and implementing a people centered strategy, and positioning HR as a strategic partner contributing to the achievement of the mandate of FAO.

The Human Resources Division is composed of two main clusters, (i) the Integrated Talent Management providing advice and managing position management, recruitment, mobility, staff development & training, performance management and social security, and (ii) the HR Strategy and Policy, providing HR strategic guidance, policy and oversight.

Reporting Lines
The Human Resources Officer (Performance management and staff development) reports to the Senior Human Resources Officer, Learning and Performance Branch (CSHL) of the FAO Human Resources Division (CSH).

Technical Focus
Design, lead and advise on performance management and staff development related activities.

Key Results
Comprehensive HR expertise for the planning and delivery of multi-disciplinary HR programmes, products and services and the development of related policies and specialized tools and systems.

Key Functions
• Leads projects and/or work teams, leads and/or participates on Division teams, provides secretariat services and/or professional HR expertise on Organization-wide HR committees and working groups and represents FAO at inter-agency meetings;
• Plans and delivers HR programmes, products and services including related policies, systems and tools to facilitate the effective recruitment, management, development and retirement of the FAO workforce;
• Analyzes HR requirements, information, data, statistics, relativities, trends, problems, and/or issues to support service delivery, new HR initiatives, and the preparation of plans, strategies, reports, policies and/or other products;
• Provides specialist HR advice and expertise to designated 'business partners' on specific or complex cases, staff requirements, policy interpretation issues, labour relations issues and/or best practices, etc.;
• Manages special projects and provides guidance to consultants for the development and implementation of new HR products, tools, and systems;
• Develops information, training materials and products to increase understanding of HR programmes, services and policies, promote capacity development and facilitate the introduction of 'Change' across the Organization;
• Provides information and assistance to management and staff to resolve problems and/or reach agreement on complex issues;
• Develops relevant performance criteria and indicators to evaluate HR programmes, products and services.

Specific Functions
• Leads the performance management work team including the planning and delivery of relevant programmes and activities;
• Identifies and analyzes performance management needs and designs frameworks and programmes to meet these needs including reward and recognition initiatives;
• Coordinates the annual staff development planning and budget allocation process at the Organizational unit level (Divisions, Centres, Offices), including external training activities;
• Monitors and analyses the status of staff development planning, implementation and budget expenditures, identifies issues to be addressed and initiates corrective actions, liaises with relevant parties and ensures follow-up actions;
• Conducts data analysis and prepares analytical reports on performance management and staff development activities, including preparation of data-driven briefings for senior management in support to decision-making;
• Oversees the day-to-day functioning of the learning and performance platform and coordinates the development and design of relevant monitoring dashboards;
• Provides performance management guidance and advice to staff and managers and develops, updates and communicates related guidance and training to help foster a culture of ongoing dialogue and feedback;
• Maintains a community of performance management and training focal points across FAO;
• Evaluates, selects and manages vendors for the design and delivery of learning and performance management products and services;
• Monitors, measures and tracks the effectiveness and impact of performance management and related learning solutions and recommends ways to enhance efficiency, compliance and impact;
• Keeps abreast of developments in the area of performance management and staff development.


Minimum Requirements
• Advanced university degree in human resources management, law, business administration, social sciences, organizational development, industrial psychology or a related field
• Seven years of relevant experience in human resources management including performance management and staff development
• Working knowledge of English and limited knowledge of another FAO official language (Arabic, Chinese, French Russian or Spanish)

• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement

Technical/Functional Skills
• Work experience in more than one location or area of work is desirable
• Extent and relevance of experience in coordinating staff development planning, monitoring and reporting activities.
• Ability to analyze complex strategy and planning issues and integrate systems development for business processes
• Familiarity with performance management monitoring and reporting activities including performance metrics and measurement of statistics and linking those to qualitative analysis
• Extent and relevance of experience in the development and implementation of frameworks, programmes and initiatives related to performance management, reward and recognition
• Familiarity with automated human resources and learning and performance management systems such as CornerstoneOnDemand
• Demonstrated strong writing, analytical, presentation and project management skills and experience
• Demonstrated strong customer-focused skills and experience
• Working knowledge of another FAO official language is considered a strong asset

This vacancy is now closed.
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