Human Resources Assistant

UNDP has been working in India since 1951 in almost all areas of human development. Together with the Government of India and development partners, we have worked towards eradicating poverty, reducing inequalities, strengthening local governance, enhancing community resilience, protecting the environment, supporting policy initiatives and institutional reforms, and accelerating sustainable development for all. 

With projects and programmes in every state and union territory in India, UNDP works with national and subnational government, and diverse development actors to deliver people-centric results, particularly for the most vulnerable and marginalized communities. As the integrator for collective action on the Sustainable Development Goals (SDGs) within the UN system, we are committed to supporting the Government of India’s national development vision and priorities and accelerating the achievement of the SDGs for the people and the planet. 

UNDP India’s current Country Programme, 2018-2022, is in its final year of implementation. Our new Country Programme (2023-2027), which comes into effect in 2023, builds on our prior work and aims to provide an integrated approach to development solutions in three strategic portfolios:  

• Strong, accountable and evidence-led institutions for accelerated achievement of the SDGs
• Enhanced economic opportunities and social protection to reduce inequality, with a focus on the marginalized
• Climate-smart solutions, sustainable ecosystems and resilient development for reduced vulnerability

South-South cooperation, gender equality and social inclusion are promoted across the pillars. The programme is supported by a framework of renewed partnerships and blended finance solutions, strategic innovation and accelerator labs, and data and digital architecture.

You are invited to join a team of future-smart development professionals to support India in achieving the national and globally agreed goals. As part of the UNDP team, your focus will be to work with diverse stakeholders to find country-specific solutions that lead to sustainable development and reach those furthest behind first.

Unit Description:

Within UNDP India, the HR unit at Country Office (CO) administers and implements HR strategies in India CO in full compliance with the UN/UNDP HR policies and guidelines.

The HR Assistant promotes a client-oriented and consistent with rules and regulations approach in the Unit. The HR Assistant works in close collaboration with the operations, programme and projects’ staff in the CO and Global Shared Services Centre (GSSC) staff to exchange information and ensure consistent service delivery. 

Job Purpose and Scope of Work: 

Main Purpose:

Under the guidance and supervision of the Head of HR/HR Analyst and direct supervision of HR Associate, the HR Assistant provides HR services ensuring high quality, accuracy and consistency of work. The HR Assistant promotes a client-oriented and consistent with rules and regulations approach in the Unit.
     
The HR Assistant works in close collaboration with the operations, programme and projects’ staff in the CO and UNDP HQs staff to exchange information and ensure consistent service delivery. 

The key results have an impact on the execution of the CO HR services in terms of quality and accuracy of work and effective and efficient HR management. 

Summary of Key Functions: 
•    Implementation of HR strategy 
•    Implementation of HR services
•    Support to UNDP Administered Agencies
•    Support in knowledge building and knowledge sharing  

Duties and Responsibilities:

I.    Ensures implementation of HR strategies focusing on achievement of the following results:

•    Full compliance of HR processes and records with UN/UNDP rules, regulations, policies and strategies. 
•    Input to the CO business processes mapping and elaboration of the content of internal Standard Operating Procedures (SOPs) in HR management in consultation with direct supervisor and Head of HR.

II.    Implements HR services for UNDP and for UNDP administered agencies focusing on achievement of the following results:

•    Support the Hiring Units team in recruitment and selection process for Fixed-Term Appointment, Personnel Services Agreement, Interns and ensure transparent and competitive recruitment selection and placement.
•    Assists with all stages of recruitment processes including job advertisement, screening of candidate applications, preparing relevant documentation required for written test/interviews, conducting reference checks, following up on academic qualifications, and liaising with HR Clustering Team for offer issuance, medical clearance and hiring process.
•    Creation/update of positions in HR software, association of positions to chart fields (COAs), update of COA information etc. 
•    Provide support and guidance to Hiring Units in the area of Recruitment and Selection and ensure compliance related to recruitment.
•    Proactively liaise with GSSC on position classification requests, vacancy announcements, selection process, issuance of offer, medical clearance and hiring process. 
•    Proactively coordinating with the candidates on reference checks as needed and guiding them on hiring process etc. to ensure timely hiring.
•    Engage in Onboarding of personnel and orientation of new staff on regular basis including ensuring and collating information of new joiners for their introduction to all staff.
•    Support the supervisor with Off-boarding process i.e. separation and Exit clearance process as required
•    Maintain accurate MIS and HR records and ensure regular and timely updation of Recruitment trackers. 
•    Support the HR team for collecting and compiling information for Audits.
•    When required support in seeking inputs for preparation and timely submission of monthly payroll inputs to HR GSSU.
•    Provision of information for cost-recovery bills for HR services provided by UNDP to other Agencies.

III.    Supports knowledge building and knowledge sharing in the CO focusing on achievement of the following results: 

•    Participation in training for the operations/programme/projects staff on HR issues. 
•    Drafts and/or processes a variety of correspondence and other communications.
•    Synthesis of lessons learnt and best practices in HR.
•    Sound contribution to knowledge networks and communities of practice. 
•    Maintain a robust filing system for HR records and documents.

Competencies

Core
Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements 
Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible 
Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination 

Cross-Functional & Technical competencies:

Minimum Education requirements:

•    Minimum Secondary education or 
•    University Degree in Business or Public Administration or related university degree along with HR  specialization will be given due consideration. 

Minimum years of relevant work experience:

•    5 years with Secondary education OR 2 years post Bachelors 
of relevant HR and or administrative experience is required at the national or international level.
•    Relevant experience to be able to support an effective process for recruiting, training and orienting new hires.
•    Experience in preparing standard corporate documents like narrative reports, proposals etc. 
•    Well-versed in handling data. Desirable if she/he is aware of data analysis softwares like Excel and/or experience in data analytics.
•    The job requires the person to be highly energetic and motivated and to have proven work experience in knowledge of HR business process (i) strong presentation skills (iii) strong oral and written communication skills in English language (iv) ability to analyse staff data (iv) excellent team working and collaboration skills. (v) excellent facilitation skills.

Required skills: 
•    Sound command of personal computers and corporate office software packages (MS Word, Excel, ERP, etc.); 
•    Should have the ability to get along with diverse personalities across diverse cultures; be tactful, mature, and flexible with strong interpersonal skills. 
•    Should be able to manage confidential information effectively.

Desired skills in addition to the competencies covered in the Competencies section:

•    Experience of working with international organisations including UN is desirable 

Required Language(s):

•    Fluency in English is essential – both oral and written. Working knowledge of Hindi is required.
 

Remuneration starting at INR 7,10,977/-(Annual) / INR 59,248/-(Monthly) as per the scale depending on qualifications and experience. The remuneration is excluding 8.33% pension amount paid over and above the salary. 

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