INTERN - INFORMATION SYSTEMS & COMMUNICATION TECHNOLOGY [Temporary]
New York City
Org. Setting and Reporting
This internship is located in the Operations Support Division, Office of Information and Communications Technology (OICT). The internship is unpaid and can be either part-time or full-time depending on your status. The internship will be for a minimum of four (4) months and may be extended for a maximum period of six (6) months. Interns work four to five days per week (20-35 hours) under the supervision of a staff member in Operations Support Division, OICT.Responsibilities
Under the direct supervision of the Chief or his/her designated officer, the incumbent is responsible for the following duties in the Operations Support Division (OSD), Office of Information and Communications Technology (OICT):
Daily responsibilities will depend on the individual's background, the intern's assigned office as well as the internship period. Examples of duties to be performed may include the following:
• Assisting in the deployment of the Wi-Fi Infrastructure and testing throughout the UNHQ Campus;
• Analysing IT statistics;
• Preparing operational and managerial reports;
• Reviewing and documenting internal operational processes to assist in optimization;
• Assisting on the development of documents in Visio;
• Testing of new functionality in new systems;
• Preparing training materials, user requirements, and specifications;
• Coordinating with the users, vendor, installation team, and teams within the UN system;
• Assisting in other IT Functions as necessary;
• Attending and supporting the preparation of meetings, conferences, workshops and other
• Taking notes during meetings and drafting meeting minutes;
• Additional activities that may be required to ensure the success of the work team;
The intern will have an opportunity to gain practical knowledge and understanding in the project and resources planning, implementation, and operation of United Nations global information and communications technology.
Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.
Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.
Applicants must meet one of the following requirements:
(a) be enrolled in a graduate school programme (second university degree or equivalent, or higher);
(b) be enrolled in the final academic year of a first university degree programme (minimum Bachelor's level or equivalent); or
(c) have graduated with a university degree (as defined above).
Applicants are not required to have professional work experience for participation in the programme. The following skills are required:
• Have demonstrated intention to study further or work in a field relevant to the work of Information and Communications Technology, Information Management, Project Management, Business Management and Service Management;
• Strong knowledge of TCP/IP and OSI Model;
• Familiar with Local Area Network (LAN), Wi-Fi technologies, and network security;
• Knowledge on IT Service Management (ITIL Foundation) and Project Management (Prince 2);
• Familiar with cutting-edge technology and tools and/or have experience with social networking and collaboration platforms;
No working experience is required to apply for the United Nations Internship Programme. Your training, education, advance course work or skills should benefit the United Nations during your internship.Languages
English and French are working languages of the United Nations Secretariat. For the internship advertised, fluency in oral and written English is required. Knowledge of a second official UN language is an advantage.Assessment
Potential candidates will be contacted by the hiring manager directly for further consideration.Special Notice
A completed online application (Cover Note and Personal History Profile) is required.
Incomplete applications will not be reviewed.
The Cover Note must include:
* Title of degree you are currently pursuing
* Graduation date (when will you be graduating from the programme)
* Analytical and data visualizations tools that you are proficient in
* Explain why you are the best candidate for Information and Communication Technology department, United Nations
* Explain your interest in the United Nations Internship Programme
In your Personal History Profile, be sure to include all past work experiences (special in Power BI), IT skills, and three references.
Due to the high volume of applications received, only successful candidates will be contacted.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.