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Senior Director - Global Monitoring, Evaluation, Accountability and Learning

San José

  • Organization: HFHI - Habitat for Humanity International
  • Location: San José
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Education, Learning and Training
    • Monitoring and Evaluation
    • Managerial positions
  • Closing Date: 2023-02-03

Accountability is one of our core values at Habitat for Humanity International (HFHI). The Senior Director of Global Monitoring, Evaluation, Accountability and Learning (MEAL) leads the organization to build a culture of accountability for the people Habitat serves, Habitat’s program partners, donors, and boards of directors. The position plays a key role in developing policies, standards, tools, and processes to generate evidence to enhance the quality of programs to prove and improve outcomes for the people Habitat serves.

Reporting to the VP of Program Effectiveness, this role is global in nature, leading a network of MEAL expertise that spans headquarters, five regions (US/Canada, Latin America, Africa, Asia/Pacific, and Europe & the Middle East), and operations in over 70 countries. This leadership position plays a foundational role in the realization of important organizational building blocks, including:

*Theory of Change
*People Centered Development
*Housing Ecosystem Assessment
*Program Framework
*Results Measurement
*Research and Learning

Critical priorities include: (1) Driving the development of a new results measurement system, including the definition of indicators and IT platform; (2) Strengthening the global MEAL network, including identification and application of expertise through a community of practice; (3) Integrating people-centered approaches in assessment, design, monitoring, and evaluation; and (4) Building a global knowledge base of research, evaluation, and program models.

The Senior Director will integrate accountability across geographies, functions, and programs, working collaboratively with both programmatic and operational colleagues (including strategy, communications, and resource development). The role also supports Habitat’s work to promote diversity, equity and inclusion in its workplace and programs.

This position is eligible to be remote or hybrid, based in countries which include, but are not limited to: Costa Rica; Belgium; Kenya; the Philippines; Slovakia; Switzerland; the United Kingdom; and the USA. There is up to 25% international travel.


*Build culture and serve as an organizational focal point to generate evidence to enhance the quality of programs to prove and improve outcomes for the people Habitat serves.
*Directly lead the MEAL team to define and implement the organization-wide MEAL strategy.
*Build and support a global network of MEAL expertise based in regional and country offices, to improve the quality of program assessment, design, implementation, reporting, evaluation, and learning.
*Lead the definition and implementation of a new results measurement system. Key elements include metrics definition, IT platform development, change management, and ongoing capacity building.
*Work with others to define and implement strategies, standards, guidelines, and tools linked to Habitat’s Theory of Change, with particular emphasis on housing ecosystem assessment and people-centered development.
*Lead efforts to document and mainstream learning across geographies, in key program areas, and from external sources.
*Drive a research agenda which can be used as a platform for advocacy.
*Represent Habitat for Humanity in external networks.


*Bachelor’s degree in international development, program development, program operations, research, evaluation, or related discipline.
*15+ years of related experience that includes working in multiple country contexts and leading teams in a global organization, including building culture, defining strategy, and leading operations.
*Experience designing and implementing a results measurement system, which links strategy with programs and relevant indicators to track progress over time.
*Strong qualitative and quantitative analysis skills and experience producing papers, reports, and case studies.
*Proven ability for capacity building in a global organization, including the development of tools, training, coaching, and mentoring.
*Understanding of best practices and technical expertise in assessment, design, implementation, reporting, evaluation, research, and learning.
*Excellent project management skills and an ability to work efficiently and prioritize effectively.
*Excellent written and verbal communication skills in English.
*Ability to earn trust and provide excellent service to different levels and functions within the organization, including facilitation and influencing skills to drive change.
*Strong initiative and genuine commitment to continual learning and improvement.
*Demonstrated ability to adapt to organizational change.
*Excellent analytical and critical thinking skills.
*Ability and willingness to travel globally up to 25%.

Active support of HFHI values and commitments:
-Humility – We are part of something bigger than ourselves.
-Courage – We do what’s right, even when it is difficult or unpopular.
-Accountability – We take personal responsibility for Habitat’s mission.
-Safeguarding - HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community.


*Master’s degree in international development, program development, program operations, research, evaluation, or related discipline.


To be considered for this role, please be sure to apply via the link: Sr. Director - Global Monitoring, Evaluation, Accountability, Learning | Habitat for Humanity

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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