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Communications Officer (Multimedia Content Producer), CST (11 months), Johannesburg, SA


  • Organization: WFP - World Food Programme
  • Location: SAF
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Communication and Public Information
  • Closing Date: Closed


WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.


The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to end global hunger. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
In emergencies, WFP gets food to where it is needed, saving the lives of victims of war, civil conflict and natural disasters. After an emergency, WFP uses food to help communities rebuild their shattered lives. Present in nearly 120 countries, the organization has the global footprint, deep field presence and local knowledge and relationships necessary to provide access to nutritious food and contribute to the lasting solutions, especially in many of the world’s most remote and fragile areas. We manage an operating budget of approximately $5.9 billion each year, distributing 12.6 billion rations to those most in need. We reach an average of 80 million people with food assistance in around 80 countries each year. The World Food Programme office in Johannesburg is a Regional Office coordinating and supporting the delivery of humanitarian assistance to 12 Southern Africa countries including Angola, Democratic Republic of Congo, Eswatini, Lesotho, Madagascar, Malawi, Mozambique, Namibia, Republic of Congo, Tanzania, Zambia, Zimbabwe.  For more on WFP and what we do, please go to


These jobs are found in Headquarters (HQ), Regional Bureaux (RBs) and in Country Offices (COs).  Job holders operate with minimal supervision, and are heavily involved in day–to-day activities, analytical work and provide advice on less complex issues. Job holders work with high degree of independence using technical knowledge and experience to analyse data, prepare reports, provide advice and solutions to problems, and identify opportunities for improvements.
In HQ, job holders report to the Director of Communications or the designate, and work in a specialist area of communications.
In the RB, the  job holder will be under the overall supervision of the Regional Communications Officer or Officer-in-Charge. 
In COs, these jobs report to the Country Director with functional supervision from the Regional Communications Officer, to ensure that the CO communications activities serve WFP needs in the country of assignment, taking into consideration the overall regional communications plan and WFP's corporate communications goals.




From its base in Johannesburg, the Regional Bureau for Southern Africa (RBJ) currently supports operations in 12 countries (Angola, the Democratic Republic of Congo, Eswatini, Lesotho, Madagascar, Malawi, Mozambique, Namibia, the Republic of Congo, Tanzania, Zambia and Zimbabwe), reaching more than 15 million people with food assistance. 

The Communications and Reports Unit of the Regional Bureau (RB) is responsible for internal and external communication, corporate reporting, producing internal and external material, providing support to country offices (CO) and coordinating activities to meet set requirements. 

The position is based in Johannesburg with frequent travel in the region to country offices and areas of operation and sometimes on extended periods. 

KEY ACCOUNTABILITIES (not all-inclusive)

Under the overall supervision of the Regional Communications Officer and working with the Head of Creative and Content, the incumbent will perform the following duties:

  • Lead the regional content gathering efforts by scoping scoping and identifying strong storylines to tell compelling stories; developing the content gathering calendar for Southern Africa and related work plan(s) where needed, including objectives, target audiences, messaging, products (photo, video and text) in consultation with country offices.
  • Conceive and implement campaign concepts, produce compelling material and develop big ideas to strengthen WFP’s brand and value proposition
  • Production and promotion of various content formats including news-style explainers, social media assets, and other products for use by a range of clients including country offices, RB, HQ users as well as external clients in line with WFP’s policies and guidance
  • Ensure accuracy, clarity, cohesion and conformity with WFP and United Nations standards, policies and practice.
  • Delivering footage (interviews and/or bespoke b-roll packages) with detailed video logs via the Multimedia Hub, as required;
  • Independently storyboarding, scripting, producing, and editing a variety of final
  • video products to brief and tight schedule (as required), to engage target audiences
  • with the work of WFP. Products could include social media edits, b-roll packages and
  • explainer videos.
  • Traveling to the field to capture high-quality photos and footage, as required) of people we serve and staff, to highlight the overall work of WFP;
  • As required, interviewing and gathering informed consent from interviewees, following WFP consent guidance and forms;
  • Planning and managing pre-mission briefings and post-mission debrief calls, to align on deliverables and logistics.


Capability Name Description of the behaviour expected for the proficiency level
Media and Influencer Relationship Management Demonstrates ability to formulate and maintain strong relationships with key media and influencers. Leads in implementing identified strategy to raise the profile of WFP, build relationships and further organisational aims.
Media and Communication Expertise Provides guidance to team members in facilitating open and informative verbal and written communication between media and influencers. Directs a team in the preparation of tailored written reports, presentations materials.
Specialised Knowledge in Communications Uses sound theoretical knowledge of communications concepts to generate or facilitate the generation of effective communication materials across various media. Applies this to define work plans aligned to identified areas of WFP’s communications strategy.
Sociopolitical Contextual Understanding Demonstrates deep understanding of the multilateral/interagency environment and the dynamics in which WFP operates which influences approach to working, policy development and decision making.
Communication Strategy and Planning Applies advanced understanding of WFP communications strategy and best practice to effectively develop strategies to engage with media and other significant external stakeholders within area of responsibility. Oversees implementation, providing recommendations for improvement.


• Has gained experience in specialised communications practices and applies this to all activities
• Has managed small teams of staff with related areas of expertise in the delivery of innovative communications projects
• Has provided support in leading projects and input into function policies


Advanced university degree in film, photography, cinematography, media management, video production. A first-level university degree in combination with five additional years of qualifying experience may be accepted in lieu of an advanced university degree.

At least six years of experience working in multimedia production, film making and/or video for high-quality platforms. Proficiency in Adobe Premiere Pro, Photoshop, and other Creative Suite software is required. 
Advanced knowledge of shooting video and still photography on DSLR cameras and audio recording experience is desirable. Familiarity with 360 films and short-form video productions for social media use.
Prior experience in the international arena, familiarity with the work of the UN.
Perform other related duties that may be assigned.

Fluency (level C) in English language.  Intermediate knowledge (level B) of French or Portuguese are considered as a plus.


The Vacancy Announcement will close on 26 January 2023, 11:59 South African time 


Qualified women applicants, people with disabilities and candidates from developing countries are especially encouraged to apply

WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

This vacancy is now closed.
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