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ICT Advisor


  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Tashkent
  • Grade: Mid level - IICA-3, International Individual Contractors Agreement
  • Occupational Groups:
    • Information Technology and Computer Science
  • Closing Date: Closed

Background Information - Job-specific

Austria Multi-Country Office (AUMCO)

The Austria Multi-Country Office (AUMCO) is part of the UNOPS Europe and Central Asia Region (ECR). Specifically, AUMCO aims to enable achievement of Agenda 2030 and the Paris Agreement through global programmes and tailored interventions in the Balkans, South Caucasus, and Central Asia, focused on:

  • Infrastructure

  • Procurement 

  • Project Management (full service, back on track)

  • HR and Transactional Services

  • Grants Management 

  • Technical and Advisory Services

  • Project Information

Project Information

The UNOPS Uzbekistan Project Office currently has two ongoing projects both of which are major contributions to SDG3 (Good Health and Wellbeing). 

The first project, “Support to Development of Oncology Services in Uzbekistan” is funded through a major loan from the Islamic Development Bank. UNOPS will support the Government of Uzbekistan in strengthening the preparedness of its national healthcare system, and preventing and treating oncological cases in an effective and timely manner. By identifying, procuring, delivering and operationalizing urgently needed medical, laboratory, radiological and ICT equipment, the project will significantly contribute to improved access and quality healthcare services for local communities in 14 regional locations including Tashkent and throughout the country.

The second project is the “Uzbekistan COVID-19 Emergency Response Project” with the Republic of Uzbekistan's Sanitary and Epidemiological Welfare and Public Health Service (SES). Funded through two major loans from the Asian Development Bank and the Asian Infrastructure Investment Bank. In this project UNOPS will support the Government of Uzbekistan to upgrade up to 54 existing laboratory and treatment facilities across the country, procure diagnostic equipment and supplies, and establish an ICT system for monitoring the epidemiological situation to strengthen preparedness and resilience to the COVID-19 pandemic and other epidemics. 

Under the supervision of the Senior Portfolio Manager, the ICT Advisor will lead the implementation of the following activities. 

Population Based Cancer Registry (PBCR): The PBCR system will provide timely and reliable information on the status of oncological services throughout the country, aimed at reducing the cancer burden in the community through planning and evaluating population-based cancer control actions. Components of the project include creating independent storage of medical data and automating the Medical Information System (MIS), improving service coordination for oncology through improved systems. This also includes the management and storage of electronic medical records. In addition, this work package covers the required server and hosting infrastructure along with videoconferencing systems as well as capacity building. 

The ICT Advisor will work closely with the WHO International Associate on Research on Cancer (IARC) and the IT Specialist part of the RSSMPCOR team to support improved data management and reporting applications for data processing, management and reporting based on indicators and queries, including the development or procurement of a data analysis application to enable policy development, planning, and evidence-based resource allocation at national and regional levels in Uzbekistan. 

Functional Responsibilities

  1. Requirements and landscape analysis

  2. Options analysis – buy vs build

  3. Contracting and evaluation

  4. Implementation and contract management

  5. Knowledge Building and Knowledge Sharing

1. Requirements and landscape analysis

  • Conduct stakeholder analysis and mapping exercise and document key personas, priorities and interests as well as technical capacity.

  • Leverage user centered approach to document business, functional and non-functional requirements, including all key use cases.

  • Conduct a landscape analysis against the captured requirements to assess options available in country / region as well as off-the-shelf solutions.

2. Options analysis

  • Conduct options exercise, including buy-vs-build comparison.

  • Include factors such TOC, duration, sustainability, scalability, etc

  • Present findings and preferred option to project governance body for decision making.

3. Contracting and evaluation

  • Contribute to development of technical specifications (ToR) for the procurement and delivery of IT products and solutions, including cost estimation.

  • Supporting vendor evaluation and selection process.

  • Design optimal delivery and payment schedule to ensure iterative release of functionality

  • Monitor and evaluate performance of service providers / suppliers.

4. Implementation and contract management

  • Contribute to development, monitoring and adjusting the implementation of the Action Plan in collaboration with the IARC.

  • Track and monitor project progress against plan, requirements, quality measures, standard processes.

  • Establish a working group made up of users and key stakeholders that is engaged on all aspects and during all phases of development and implementation.

  • Support the continuous cycle of testing, adoption, and adaptation, ensuring close engagement with the user working group.

  • Attend meetings with partners and other stakeholders and engage in discussions on identifying the user requirements, development, operation and maintenance of the IT products. 

5. Capacity and change management

  • Develop and incorporate change management from the outset of the project, including a plan that covers the adoption by all users including change resistance and mitigation measures.

  • Tailor communication, training and change management to suit different groups of users and stakeholders.

  • Develop appropriate communication and training material as well as an effective training approach.

6. Knowledge building and knowledge sharing

  • Stay up to date with emerging technologies and where appropriate, advocate for their consideration.

  • Advocate for the development of new, innovative concepts that could be implemented in addition to or as a replacement for existing solutions.

  • Engage in the development of ICT standards and strategies.

  • Interact with HQ and ICT staff from UNOPS, IARC, RSSEMPCOR, and national beneficiaries in the area to share and exchange information and expertise on applications and tools.

  • Contribute to knowledge networks and communities of practice.

  • Identify lessons learned and provide recommendations.

Education/Experience/Language requirements

a. Education

  • An advanced university degree (e.g. Masters) in Computer Science, Software Engineering, or related subject is required. 

  • A first-level university degree (e.g. Bachelor) in combination with two (2) additional years of relevant experience may be accepted in lieu of an advanced university degree.

  • Certification in IT Project Management or similar is an asset.

b. Work experience 

  • A minimum of seven (7) years of IT, software development, or related experience is required.

  • Experience with data architecture, data governance, Digital Health data standards and data interoperability is required.

  • Experience working on Digital Health solutions, particularly MIS systems is a distinct advantage.

  • Experience with data management, analytics and modeling is highly desirable.

  • Experience engaging with national stakeholders (eg. Ministry of Health) is desirable. 

  • Experience working with or within international organizations is an asset.

c. Languages

  • Proficiency in English is required.

  • Working knowledge of Russian and/or Uzbek is desirable.


Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.(for levels IICA-2, IICA-3, LICA Specialist- 10, LICA Specialist-11, NOC, NOD, P3, P4 and above)
Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Contract type, level and duration

Contract type: International Individual Contractor Agreement (IICA) Contract level: IICA 3
Contract duration: Open-ended, subject to organizational requirements, availability of funds and satisfactory performance and duration of project.

For more details about the ICA contractual modality, please follow this link: 

Additional Information

  • Please note that UNOPS does not accept unsolicited resumes.

  • Applications received after the closing date will not be considered.

  • Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.

  • UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures,  languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. 

  • Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.

  • We would like to ensure all candidates perform at their best during the assessment process.  If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions 

  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 

  • For retainer contracts, you must complete a few Mandatory Courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. For more information on a retainer contract here.

  • All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.

  • It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.

This vacancy is now closed.
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