IT Infrastructure and Security Specialist- Nairobi, Kenya

Nairobi

Organization: CIFOR - Center for International Forestry Research
Location: Nairobi
Grade: Mid level - Mid level
Occupational Groups:
- Infrastructure and Urban-Rural development
- Information Technology and Computer Science
- Security and Safety
Closing Date: Closed

Reference number: null
Job status: In-progress
Job category: Calls for Research Partners
Duty station: Nairobi, Kenya
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CIFOR-ICRAF
The Center for International Forestry Research (CIFOR) and World Agroforestry (ICRAF) envision a more equitable world where trees in all landscapes, from drylands to the humid tropics, enhance the environment and well-being for all. CIFOR and ICRAF are non-profit science institutions that build and apply evidence to today’s most pressing challenges, including energy insecurity and the climate and biodiversity crises. Over a combined total of 65 years, we have built vast knowledge on forests and trees outside of forests in agricultural landscapes (agroforestry). Using a multidisciplinary approach, we seek to improve lives and to protect and restore ecosystems. Our work focuses on innovative research, partnering for impact, and engaging with stakeholders on policies and practices to benefit people and the planet. Founded in 1993 and 1978, CIFOR and ICRAF are members of CGIAR, a global research partnership for a food secure future dedicated to reducing poverty, enhancing food and nutrition security, and improving natural resources.

CIFOR-ICRAF is looking for a

IT Infrastructure and Security Specialist- Nairobi, Kenya

Overview

CIFOR ICRAF has an exciting opportunity for the position of ICT Infrastructure and Security specialist responsible for managing the ICT infrastructure to ensure high quality and availability of ICT services. The role is also responsible for securing the related infrastructure and dependent services from threats.

Duties and responsibilities

1.Involvement in infrastructure and security design

As the lead and focal point of the projects
Contribute ideas on the project requirements.
Document the project administration and processes.

2.Implement the approved concept.

Recommend improvements to the infrastructure.
Designing, installing, configuration, testing, monitoring, and troubleshooting of the infrastructure and infrastructure components.
As the focal point in the implementation of project
Liaise with vendors for installation and configuration.
Testing and commissioning of projects.

3.Monitoring and maintenance the existing infrastructure systems.

Administering IT infrastructure including Network (LAN and WAN), Infrastructure Datacenter, and PBX Telephony System.
Managing the ICT infrastructure equipment including and not limited to network devices -Routers, Firewalls, Core Switches, Access Switches, Access Points, and other network devices as well as related servers.
Network security monitoring
Identification of any points of failure and addressing these.

4.Report the infrastructure system performance and security issues.

Regularly monitoring and reporting on infrastructure and security performance and security issues.
Recommending improvements and security measures.
Implementing relevant approved actions to address the issues.

5.Management of Outsourced Infrastructure services as well as the service providers/third parties.

Service performance and SLA management and monitoring.
Facilitating continual review and follow up on improvement recommendations.
Recommending improvements on contracts.

6.Support, Knowledge Management and Others

Second and Third level escalation by other ICT Teams on matters related to network infrastructure and security.
Contributes to the development of IT knowledge base, technical guidelines, policy, and procedure.
Take reasonable care of your own occupational health and safety and that of others as obliged by CIFOR-ICRAF’s Occupational Health and Safety Policy and cooperate with CIFOR-ICRAF in complying with requirements under any statutory health and safety provisions of relevant country laws.

Requirements

A degree in computer science or related field with at least Five (5) years of increasingly responsible experience ICT services and user support.
Three (3) of which should be in a busy environment, installing and maintaining ICT infrastructure and infrastructure components i.e Network (LAN and WAN), Network devices such as Routers, Firewalls, Core Switches, Access Switches, Access Points, and other network devices.
Experience is installing and maintain server Infrastructure Datacenter and PBX Telephony System.
Proficiency with networking concept and technologies, with a CCNA certificate or equivalent.
Training and Certification in infrastructure systems and equipment products.
Proficiency with Microsoft Server technologies (Windows Server, Active Directory, etc.).
Training and Certification in infrastructure systems and equipment products.
Familiarity with LINUX Operating System and Open Applications.
Proficiency with ITIL processes.
Experience in operating server backup/restore and disaster recovery is an advantage.
Excellent spoken and written English.

Education, knowledge and experience

•A degree in computer science or related field with at least Five (5) years of increasingly responsible experience ICT services and user support. •Three (3) of which should be in a busy environment, installing and maintaining ICT infrastructure and infrastructure components i.e Network (LAN and WAN), Network devices such as Routers, Firewalls, Core Switches, Access Switches, Access Points, and other network devices.

Terms and conditions

This is a Locally Recruited Staff (LRS) position. CIFOR-ICRAF offers competitive remuneration in international currency commensurate with skills and experience.