Community Engagement Manager

Job Overview:

The Community Engagement Manager supports the successful integration of refugees, asylees, and other immigrants by leading programming that harnesses the power of welcoming communities.  They collaborate with IRC staff to determine needs, coordinate community outreach, build effective relationships, and connect clients with community-based resources.  The Community Engagement Manager supports the New Jersey office and reports to the Development Director of New York and New Jersey.

Major Responsibilities:

Responsibilities include, but are not limited to:

General:

• Develop and implement an effective local community engagement strategy for the benefit of the community and IRC’s clients.  Community engagement includes general support of IRC’s mission and clients, financial and in-kind donations, and co-sponsorship of IRC clients by community-based groups, including but not limited to businesses, civil society, universities, and faith-based organizations.
• Collaborate with IRC colleagues to amplify messaging about IRC’s work and how community members can support refugee and immigrant families. 
• Increase community engagement through outreach.  Meet with community members, deliver presentations, represent IRC at local meetings, and create tools, fact sheets, presentations, and templates.
• Plan and implement events and opportunities that foster deeper connections between newcomers and volunteers.
• Manage others in accordance with IRC’s People Manager Standards
• Assist with the collection and distribution of in-kind and monetary donations as needed.
• Use personal, insured vehicle and/or public transportation (where available) to travel and transport materials as needed throughout the service delivery area, including to and from the office’s storage unit.
• Other duties as assigned.

Community Engagement:

• Support the process of providing ongoing training and support to volunteers and groups.  Support the resolution of any issues that may arise.
• Ensure timely delivery and documentation of services for sponsored families, in accordance with funder guidelines.
• Coordinate with the colleagues to match volunteers with open volunteer opportunities in the New Jersey office.
• Ensure appropriate recordkeeping and reporting on volunteer service hours
• Support a positive and productive volunteer experience

Partnerships:

• Serve as primary point of contact with community organizations and other local partners
• Raise awareness about, and represent, the office through participation in outreach events with community, civic and faith partners, and individual and corporate financial and in-kind donors
• Support the planning and implementation of local media and communications strategies, including working
  with local community radio contacts and/or recording public service announcements (PSAs) to conduct
  targeted community outreach
• Support community events planning, preparation, and implementation, including managing and tracking
  attendees, donations, and all other associated logistics
• Create communications materials to engage current and prospective partners
• Other related duties as assigned

Job Requirements:

• Bachelor’s degree from an accredited college or university strongly preferred.
• 5+ years of related professional experience.
• Prior professional experience in community development or volunteer coordination strongly preferred.
• Demonstrated record of cultivating successful relationships with community partners.
• Experience working with refugee and/or immigrant populations strongly preferred.
• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated ability to promote an organizational culture that reflects IRC’s core values of service, accountability, integrity, and equality. Ability to lead in a way that recognizes that IRC’s work is best accomplished through the true collaboration of individuals from many cultures with a great variety of skills and perspectives.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Self-direction and initiative, when needed, to take the lead and to follow through to completion.
• Fluent in English, both spoken and written.
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
• Valid driver’s license and access to a personal, insured vehicle.

Working Environment:

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
• May require weekend and/or evening work.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirement.

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions.  All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity.  We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal. 

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits.  In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. 

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