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IT Cloud Services Architect (Microsoft)

Frascati

  • Organization: ESA - European Space Agency
  • Location: Frascati
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Information Technology and Computer Science
  • Closing Date: Closed

EUROPEAN SPACE AGENCY

IT Cloud Services Architect (Microsoft)

Job Req ID:  17228
Closing Date:  20 February 2023 23:59 CET/CEST
Establishment:  ESRIN, Frascati, Italy
Directorate:  Directorate of Internal Services
Publication:  Internal & External
Vacancy Type:  Permanent
Date Posted:  30 January 2023

 

Vacancy in the Directorate of Internal Services.

 

ESA is an equal opportunity employer, committed to achieving diversity within the workforce and creating an inclusive working environment. We therefore welcome applications from all qualified candidates irrespective of gender, sexual orientation, ethnicity, beliefs, age, disability or other characteristics. Applications from women are encouraged.

 

This post is classified A2-A4 on the Coordinated Organisations’ salary scale.

 

Location
ESRIN, Frascati, Italy  

 

Description

Under the direct authority of the Head of the End-User Projects and Access Governance Section, you will design, document, validate and implement new IT service solutions based on Microsoft Cloud commercial offering.

Duties

Your duties as IT Cloud Service Architect will include:

  • defining and documenting processes and procedures to operate and maintain the services offered by Microsoft Cloud platforms (e.g. Azure and Microsoft 365);
  • designing new services and/or solutions based on Microsoft Cloud platforms, aiming to improve existing system performances, processes, and functions focusing on the impact on end users;
  • planning, monitoring and executing the implementation of new IT services based on MS Cloud platforms;
  • monitoring and managing the performance of the IT services offered on MS Cloud platforms (managing incidents, priorities, issues, changes, releases, configurations, assets, etc.), to ensure compliance with SLA requirements and implement mitigation actions in the event of non-fulfilment of agreements;
  • ensuring that ESA and departmental policies, standards and guidelines are implemented in the design (systems and processes) of new IT services on MS Cloud platforms;
  • providing input for the strategic planning process, investment plans and annual work planning processes along with the related budget preparation and revision exercises.

Technical competencies

MS Azure Services
Microsoft 365
Microsoft Power Platforms
Microsoft Dynamics 365
Project Management
IT Service Management

Behavioural competencies

Result Orientation
Operational Efficiency
Fostering Cooperation
Relationship Management
Continuous Improvement
Forward Thinking

Education

A master's degree in information technology is required for this post.

Additional requirements

A minimum of five years of in-depth experience in designing, implementing and operating IT services on Microsoft platforms is required.
Solid documented experience in designing IT solutions in a structured ITIL environment with more than 5,000 users would be an asset.

Other information

For behavioural competencies expected from ESA staff in general, please refer to the ESA Competency Framework.

For further information please visit: Professionals,What we offerand FAQ  

 

The working languages of the Agency are English and French. A good knowledge of one of these is required. Knowledge of another Member State language would be an asset.     

 

The Agency may require applicants to undergo selection tests.

 

At the Agency we value diversity and we welcome people with disabilities.  Whenever possible, we seek to accommodate individuals with disabilities by providing the necessary support at the workplace.  The Human Resources Department can also provide assistance during the recruitment process. If you would like to discuss this further please contact us email contact.human.resources@esa.int.

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Please note that applications are only considered from nationals of one of the following States: Austria, Belgium, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, the Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, the United Kingdom and Canada, Latvia, Lithuania, Slovakia and Slovenia.

 

According to the ESA Convention, the recruitment of staff must take into account an adequate distribution of posts among nationals of the ESA Member States*. When short-listing for an interview, priority will first be given to internal candidates and secondly to external candidates from under-represented or balanced Member States*.  

 

In accordance with the European Space Agency’s security procedures and as part of the selection process, successful candidates will be required to undergo basic screening before appointment conducted by an external background screening service. 

 

Recruitment will normally be at the first grade in the band (A2); however, if the candidate selected has little or no experience, the position may be filled at A1 level.

*Member States, Associate Members or Cooperating States.

This vacancy is now closed.
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