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Snr Results Planning Officer


  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Geneva
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Operations and Administrations
    • Accounting (Audit, Controlling)
  • Closing Date:

Hardship Level

H (no hardship)

Family Type


Family Type


Residential location (if applicable)



Staff Member / Affiliate Type



Regular > Regular Assignment

Remote work accepted


Target Start Date


Job Posting End Date

February 16, 2023

Standard Job Description

Senior Results Planning Officer Organizational Setting and Work Relationships The Senior Results Planning Officer reports to a more senior staff member in a division, Bureau or field operation. The incumbent will support coherent and evidence-based multi-year planning, monitoring, and reporting at Bureau, country and/or headquarters level in close coordination with the relevant support divisions at headquarters. The incumbent will provide guidance and support to operations and Bureaux in the planning and monitoring process to ensure quality planning and alignment of the multi-year strategies and related reporting with UNHCRs strategic positioning and directions at global, regional and country level. The incumbent will ensure coherence and synergies with new and emerging trends and requirements resulting from internal and external change processes that may impact on planning, monitoring and reporting. The incumbent will also advise on appropriate coherence between UNHCR's internal results planning processes and broader inter-agency humanitarian and development planning and reporting processes. The incumbent will advise and support key counterparts on planning, monitoring and reporting process on an `on-demand¿ basis through timely response, guidance and deployments. Regular and frequent discussions between the incumbent, the other results planning officers and the supervisor are necessary to ensure that the latest policies, guidance and parameters are shared and used. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties - Develop policy direction and guidance for UNHCR¿s multi-year strategic planning and results-based management (RBM) at the country, regional and global levels. - Guide and support planning processes of operations and Bureaux to ensure quality planning and monitoring as well as alignment of strategies with UNHCR¿s strategic positioning and direction at global, regional and country level. - Enhance and guide UNHCR¿s results monitoring and reporting at country, regional and global levels to inform evidence-based strategic planning and monitoring. - Advise on UNHCR¿s planning, monitoring and reporting in operational and thematic areas of strategic priority, in line with the organization¿s strategic directions and focus areas. - Create coherence of planning, monitoring and reporting methods and approaches at country, regional and global level. - Advise on appropriate coherence between UNHCR's internal results planning processes and broader inter-agency humanitarian and development planning and reporting processes. - Strengthen UNHCR¿s capacity on RBM by contributing to the development and uptake of learning materials as well as facilitated exchange of experience and lessons learning among relevant staff. - Provide planning and monitoring support to key counterparts, including operations, on an `on-demand¿ basis through appropriate tools and methods, including deployments and remote assistance. - Keep consistent and constant awareness of system developments and changes that would affect planning or results and inform senior management of any inconsistencies that might affect the Operation or the Division's planning or reporting processes. - Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For P4/NOD - 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree Field(s) of Education Business Administration; Management; Organizational Development; Psychology; Economics; Social Sciences; or other relevant field. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses Not specified Relevant Job Experience Essential Knowledge of and experience in strategic planning and analysis in development and/or humanitarian organizations. Proven knowledge of and experience in the results-based management approach. Experience in monitoring and reporting on results in development and/or humanitarian organizations. Demonstrated proficiency, experience and knowledge in the areas of programme and field operations. Ability and experience in coordinating complex processes and activities and working closely with multiple stakeholders. Experience in the UN common system. Desirable Knowledge of and experience working with inter-agency strategic planning and reporting processes. Proven ability to work in a dynamic work environment under constant change. Certification in RBM field either in private or humanitarian sectors. Functional Skills PG-Programme Management (programme cycles and reporting standards) CO-Strategic Communication IT-Business Intelligence (BI) CL-Strategy Development and Monitoring MG-Management Planning (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

1. Skills

• Strategic and programme planning using RBM
• Policy and guidance development
• Practical experience and exposure to operational realities
• Policy experience in an inter-agency setting is an asset.
• Stakeholder management
• Qualitative and quantitative analysis, analytical thinking
• Excellent communication and coordination skills

2. Behaviour:
• Team member
• Collaborative and open to innovation
• Responsive, quick delivery of results
• Connects the dots: understands the links between data and programme/operational implications

3. Talents
• Consistent and coherent
• Inter-personal skills
• Persistently looking for solutions
• Deals well with complex environments and multiple stakeholders

4. Core values
• UNHCR core values
• Open-minded, looking for new solutions
• Ethical
• Discreet, able to handle confidential, sensitive information

Required languages (expected Overall ability is at least B2 level):


Desired languages


Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit this link:

Nature of Position:

DSPR guides and supports strategic planning & multi-year planning; ensures annual planning & resource allocation processes are evidence-based & coherent; strengthens results-based management (RBM) & reporting/analysis on impact, outcomes & resources allocated; and strengthens management & oversight of projects implemented directly or by partners. DSPR is composed of: Strategic & Programme Planning Service (SPPS); Annual Review & Budget Analysis Service; and Implementation Management & Assurance Service. Incumbent will work within the Results Planning and Coordination Unit of SPPS, under direct supervision of Head of Unit. In support of DSPR 's commitment to enhance strategic planning and to institutionalize field-focused approach to results-based management, incumbent will develop and coordinate policy direction and guidance in the areas. S/he will act as key interlocutor within DSPR services on harmonizing the division 's approach to policy and guidance, including for the changes triggered by the new RBM approach and other aspects of UNHCR 's Business Transformation Programme. Incumbent will play key role in development of new policies on strategic planning and results as well as related content for the Programme Manual. S/he will collaborate with DSPR 's Snr Results Planning Officer/Capacity Building, Global Learning & Development Centre, and Transformation and Change Service on learning and uptake of new policies and guidance. S/he will liaise with country and multi-country offices, regional bureaux, divisions and HQ entities to institutionalize coherent application of quality standards. Incumbent will coordinate DSPR 's inputs to policies developed by other divisions and entities to ensure harmonized approach to enhance inter-divisional coordination on policy direction related to results planning. S/he will advise on coherence between internal and broader inter-agency humanitarian and development results planning processes. Incumbent will possess knowledge and experience in RBM. Experience in developing or coordinating policies and guidance in humanitarian and/or development organization is essential. Policy experience in inter-agency setting and experience in designing and managing programmes in operations are an asset. Practical experience in/exposure to operational realities. Communication and coordination skills essential. Incumbent is expected to have high level of inter-personal skills, emotional intelligence, and proven ethical practices.

Living and Working Conditions:

Geneva is a HQ duty station offering high standard living conditions with a relatively high cost of living. With the exception of nationals of the European Union (EU), the European Free Trade Association (EFTA), Brunei Darussalam, Japan, Malaysia, New Zealand, the Principality of Andorra, San Martin, Singapore and Vatican, nationals from other countries are subject to the visa requirement for taking up employment. In the absence of a Swiss long stay entry visa, the Swiss mission cannot issue them a Carte de legitimation (equivalent to a work and residency permit). The same rule applies to family members who, depending on their nationalities, must enter Switzerland with a visa for family reunion purposes. Identifying accommodation will be a priority before arriving at the duty station. Staff members assigned to Geneva have also been granted the opportunity to reside in neighbouring France on the understanding that the preconditions to acquiring a French residency permit are respected. Medical care is up to international standards. Under the Swiss Federal Health Insurance Act health insurance coverage is compulsory for all persons domiciled in Switzerland within three months of taking up residence or being born in the country. International staff members and their family members holding a Carte de legitimation or an attestation delivered by the Swiss Federal Department of Foreign Affairs are exempt from this compulsory insurance provided that they are covered by another health insurance scheme (i.e. UNSMIS). With regard to educational facilities in the Geneva area, international schools (e.g. La Grande Boissière, Châtaigneraie and Pregny, College du Leman) have difficulties to find place for new admissions. It is therefore advisable to make requests for admission for children as early as possible. For more information on this subject, staff can contact the Association Genevoise des écoles privées in Geneva (

Additional Qualifications



BA: Business Administration (Required), BA: Economics (Required), BA: Management (Required), BA: Organizational Development (Required), BA: Psychology (Required), BA: Social Science (Required)


Work Experience


Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Leadership, Managing performance, Managing resource, Organizational awareness, Planning & organizing, Stakeholder management, Strategic planning & visions, Teamwork & collaboration

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Add.2 to Bi-annual Compendium 2022 - Part B

Functional clearance

This position doesn't require a functional clearance
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