ICT Specialist - Technology Solutions Engineer

The New York Service Cluster (NYSC) supports the United Nations Secretariat, as well as other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management

The Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations. It was formed by combining the following portfolios: Grants Management Services (GMS), UN Technology Support Services (UNTSS), Development and Special Initiatives Portfolio (DSIP) It provides Services to partners' programmes that are designed, structured, and managed with a global perspective and primarily serving partners that are headquartered in New York.  The SDC has a footprint of approximately 125 countries.

The Department of Operational Support (DOS) is responsible for the delivery and maintenance of the Field Technology Sections’ (FTS) infrastructure, systems and software applications in support of the operational requirements of Peacekeeping Missions, Special Political Missions, as well as Department of Peace Operations (DPO) and DOS at Headquarters.

FTS is one of the fundamental components that enable substantive work of field missions and  timely and secure communications and information exchange within and between UN Peacekeeping Missions and Headquarters.

The Technology Solutions Engineer will carry out his/her tasks at UNGSC, TDDP Section, Technology Development Unit in Valencia (Spain).

The Technology Solutions Engineer initiates and promotes technology solutions and innovations, integrating military and civilian technologies and expertise, in support of making UN peace operations more safe, more effective and more efficient; and creates synergies that emphasize on enhanced operational performance, impact and capacities through the introduction of modern technology to UN peacekeeping and field missions.

Under the overall supervision of UNOPS Senior Programme Manager, the incumbent works under the guidance of the Chief Technology Development, Design & Planning Section (TDDPS)/Technology Development Unit (TDU) and directly reports to the UNOPS Senior Programme Manager. TDDPS sits under the Service for Geospatial, Information and Telecommunications Technology (SGITT).

This is a position in UNOPS for supporting projects carried out for the United Nations Global Service Center.

The incumbent of this position will be a staff member of UNOPS under its full responsibility.

Under the overall supervision of the Senior UNOPS Programme Manager, the incumbent for this post will be placed in the United Nations Global Service Center. He/She will work within TDDPS.

The Technology Solutions Engineer will be responsible for the following duties:

1. Technology Solutions (in particular Intelligence, Surveillance, Reconnaissance, Force Protection, Symmetric and Asymmetric Threat mitigation and sensors)
2. Service Design and early life support
3. Documentation and Knowledge Management
4. Innovation and Change Management

• Manages relationships with technical experts and field missions programmes with respect to programme and project deliverables while managing risk;
• Builds high quality product design documentation as well as guidelines and SOP’s for the implementation of new technologies in the field missions;
• Identifies and advises on Technologies Solutions (in particular Intelligence, Surveillance, Reconnaissance, Force Protection, Symmetric and Asymmetric Threat mitigation technologies, Command & Control systems, Situational Awareness and Sensors) that could enhance better mandate implementation;
• Contributes to the development of innovation frameworks, best practices and technology roadmaps;
• Contributes in liaising with the industry and adhere to the UN procurement rules with the technology sector, vendors, industry, research & development entities and other partners with a view to assess and apply of modern technologies in UN field missions;
• Actively follows technology developments and identify technology trends and solutions with respect to military requirements for peace operations in order to contribute to the workplan to ensure that most updated technologies are used as per mandate and activities requirements;

• Develops and implements product as a service strategy;

• Please note that UNOPS does not accept unsolicited resumes.

• Applications received after the closing date will not be considered.

• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.

• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures,  languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. 

• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types.

• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.

• We would like to ensure all candidates perform at their best during the assessment process.  If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions 

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 

• For retainer contracts, you must complete a few Mandatory Courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. For more information on a retainer contract here.

• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.

• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.