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Human Resources Associate (Curriculum Developer/Instructor), GS-6, Global Shared Services Centre, Budapest, Hungary (Post #123379)


  • Organization: UNICEF - United Nations Children’s Fund
  • Location: Budapest
  • Grade: Administrative support - GS-6, General Service - No need for Higher Education - Locally recruited position
  • Occupational Groups:
    • Operations and Administrations
    • Human Resources
    • Administrative support
    • Education, Learning and Training
    • Information Technology and Computer Science
  • Closing Date: Closed

UNICEF GSSC is seeking for HR Associate (Curriculum Developer/Instructor) to design and develop both online e-learning and face-to-face curriculum development

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, results.

We are committed, passionate, and proud of what we do.  Promoting the rights of every child is not a job, it’s a calling.

UNICEF’s Global Shared Services Centre (GSSC) provides services to UNICEF offices around the world in the areas of Finance, Master Data Management, Human Resources Administration, Payroll, and IT Customer Care.

Our mission is to be a Centre of Excellence for the global delivery of efficient services within a culture of customer service, continuous business improvement, knowledge-sharing and innovation to support the effective achievement of UNICEF's programme results worldwide. ​A Global Learning Centre (GLC) was established as part of the GSSC to develop and deliver training for UNICEF staff globally.

GSSC has won the 2019 Business Services Firm of the Year in Hungary, as announced at the Central and Eastern European Business Services Summit & Awards held in Warsaw, Poland.

How can you make a difference?

UNICEF GSSC is seeking for HR Associate (Curriculum Developer/Instructor) to design and develop both online e-learning and face-to-face curriculum development using a variety of development tools.

The HR Associate will present curriculum both face-to-face at the GSSC facility and via the broadcast studio to UNICEF staff worldwide.

Key functions/accountabilities:   

  1. Work with Subject Matter Experts (SMEs) to identify learning needs 
  • Support the identification of learning needs within UNICEF as directed by GLC Governance committee 
  • Collaborate with SMEs to understand the learning needs and to determine the best method for presenting learning opportunities 
  1. Development of training programmes 
  • Develop concept papers on programme needs 
  • Design and develop learning initiatives by assessing costs, creating roadmaps and monitoring progress 
  • Work with SMEs to prove and refine concepts as required 
  • Share learning materials and programmes on Agora 
  1. Use of latest methods and technology to develop innovative learning outputs  
  • Support the HR Specialist by carrying out background research on lessons learned for   knowledge development and identification of best practices 
  • Research and report on best and cutting-edge technologies for learning development 
  • Develop expertise in the recommended tools for development 
  1. Deliver training as needed (using classroom and/or webinar modalities)  
  • Work with administrative support to schedule the delivery of course content 
  • Deliver classroom and webinar training to UNICEF staff worldwide 

To qualify as an advocate for every child you will have…


Completion of secondary education (i.e. high school diploma) is required, preferably supplemented by university courses in either Instructional Design, Adult Education, Human Resources, Public/Business Administration or any other relevant field.



  • Minimum of 6 years of relevant professional experience in Curriculum Design and/or e- learning development is required. A completed university degree from an accredited institution will be counted towards the minimum work experience requirements
  • Instructional Design experience is required 
  • Knowledge of E-Learning management systems is desirable 
  • Experience with e-learning development tools, such as Captivate, Vyond, Articulate, etc. is desirable 
  • Proven adult learning training facilitation expertise is desirable 
  • Video editing experience is an asset 



  • Fluency in English (verbal and written) is required.
  • Knowledge of an additional UN Language (Arabic, Chinese, French, Russian, Spanish) is a strong asset.


As an advocate for every child, you will receive…

  • Access here the UN Salary Scale for Hungary.
  • Holidays and leave, including 2.5 days of annual leave accrual per month
  • Parental leave
  • Dependency allowance
  • United Nations sponsored medical insurance plan, pension plan and optional life insurance plan
  • Access to professional development and learning programs, online learning and learning path
  • Access to staff well-being and career development support

Applicants must be nationals of EU countries or in possession of a valid work permit. Third-country nationals must attach a copy of their valid Hungarian work permit to the application.

General Service (GS) staff are locally recruited staff and therefore, candidates are personally responsible for any travel and accommodation arrangements. UNICEF does not facilitate Ministry of Foreign Affairs (MFA) accreditation for locally recruited staff.

If you are an internal GSSC candidate learning paths are a requirement at your level and please be sure they are completed within the first year of entering your post and before applying to other posts within GSSC. You may visit the L&D Portal Learning and Development ( for more information.  

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to A diverse and inclusive workforce to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of Compensation and benefits to our staff, including paid parental leave, breastfeeding breaks and  reasonable accommodation with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children.

All selected candidates will, therefore, undergo rigorous reference checks and will be expected to adhere to these standards and principles.

UNICEF appointments are subject to medical clearance. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (COVID). UNICEF reserves the right to withdraw an offer of appointment, without compensation, if medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

This vacancy is now closed.
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