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Registration and Identity Management Officer - P4 (Evergreen)

Multiple locations

  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Multiple locations
  • Grade: Mid level - P-4, International Professional - Internationally recruited position
  • Occupational Groups:
    • Criminology, Extremism, Police Affairs and Anti-Corruption
    • Refugee rights and well-being
  • Closing Date:

Job Requisition Type

Evergreen (Formerly known as talent pools, in order to have a balanced number of ready-to-hire candidates who can be deployed at short notice to a vacancy that best matches their skills. Evergreens are primarily used to fill Temporary Appointments.)

Call for applications - Registration and Identity Management Officer, P4

Location: Various location

Why should you join us?

UNHCR, the UN Refugee Agency, takes the lead in protecting people forced to flee wars and persecution around the world, providing life-saving aid including shelter, food and water to ensure their basic safety, rights and dignity. With 18,879 women and men working in 137 countries, we work tirelessly to make a difference in the lives of 89.3 million forcibly displaced people worldwide.

Our dedicated and professional staff work around the clock in roles including legal protection, community services, public affairs, health and more. Despite the challenges they can face, our staff are proud to work for UNHCR and determined to make a positive impact.

How can you make a difference?

The Senior Registration and Identity Management Officer (SRIMO) will function under the supervision of senior management in the regional bureau or country operation. The incumbent supports the management of UNHCR’s registration and identity management-related activities. They coordinate closely with the Data, Identity Management and Analysis (DIMA) Unit, in the regional bureau, and the Global Data Service (GDS), in Headquarters.

Registration is an essential tool for the delivery of protection, targeted assistance, and for identification of durable solutions. Registration and identity management also facilitates the inclusion of UNHCR’s population of concern with service providers, partners and host States. The incumbent supports field operations with development, implementation and alignment of registration and case management strategies to global refugee registration systems, guidance and digital identity technical standards. They play a key role in high-level negotiations and discussions with host States, humanitarian partners and private sector, as appropriate. Registration and identity management activities are conducted in accordance with the UNHCR Data Protection Policy and national legislation, where relevant.

Key responsibilities and duties:

  • Oversee the design and implementation of appropriate registration strategies and operation-specific SOPs for populations of concern in compliance with the protection strategy of the operation and/or the region, ensuring that registration standards are met and that appropriate methodologies and technologies are implemented.

  • Plan, implement and monitor registration-related activities, as part of UNHCR’s normal planning cycle to ensure that provision is made for material and human resources to adequately support the process.

  • Coordinate registration activities between regional, country and field offices to ensure data quality, standardization and emergency preparedness. Liaise with the Bureau and the GDS as necessary to ensure regional and global coherence. Document and report on registration activities at the operation level, and report on the impact of support interventions to the management of operations.

  • Advocate with and support Government authorities and partners to establish and strengthen fair and efficient Registration procedures including the recognition of UNHCR identity and entitlement documentation and associated rights. Develop data sharing agreements accordingly and in close cooperation with relevant stakeholders, ensuring they reflect UNHCR standards and policy.

  • Establish linkages with protection staff to design, implement and monitor systems for appropriate case management mechanisms of persons of concern requiring protection interventions. Reinforce data management approaches and processing methodologies for efficient and accountable delivery of both material and cash-based assistance and other programming and protection needs.

  • Provide technical support, training and capacity building for UNHCR and partner staff in registration methodologies, technologies and standards, to enable them to conduct registration activities and to manage registration and case related data on a continuous basis.

Who are we looking for?

Candidates with 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree.


Strong understanding of the principles and concepts of international protection and UNHCR, including Guidance on Registration and Identity Management and the Policy and Guidance on the Protection of Personal Data of Persons of Concern. Strong team-building, managerial, planning, coordination and representation skills. Experience with strategic planning, programming, project development and management, budgeting and resource mobilization. Experience in process re-engineering (process redesign, process transformation, or change management). Experience working with partners, including host and donor Governments, humanitarian and development partners.


Experience with registration, identity management and biometric systems within UNHCR’s PRIMES suite of tools. Experience in data collection and analysis. Demonstrated understanding of digital identity standards and of civil registration, population registers and other national identity management systems. Demonstrated knowledge of UNHCR and interagency policies, standards, programmes and operations.

For a more detailed description, please review the job description:


UNHCR’s workforce consists of many diverse nationalities, cultures, languages and opinions. We seek to sustain and strengthen this diversity and to ensure equal opportunities, as well as an inclusive working environment, for our entire workforce. Joining us means living, sharing and promoting these core values of inclusion, diversity and gender equality.

Applications are encouraged from all qualified candidates without distinction on the grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.