Associate ICT Officer

Details

Mission and objectives

UNDP is the United Nations largest agency with a mandate to eradicate poverty, through sustainable and inclusive human development. UNDP has been in Nigeria since the country became independent in 1960 providing capacity building and policy development support to the Federal Government of Nigeria in areas of Governance & Peace Building, Inclusive growth, and Sustainable Development. UNDP continues to support the government in the implementation of development interventions aimed at meeting medium to long term goals enshrined in National and Subnational development plans as well as the Sustainable Development Goals. The goal of UNDP is to improve the lives of the people of Nigeria, especially the poorest and most vulnerable, and to ensure a future that offers equality, dignity, and opportunity for all. UNDP works in partnership with the federal Government of Nigeria, development partners, UN agencies, civil society and local communities to help identify local solutions to meet global and national development challenges through a range of interventions that combine UNDP’s expertise and comparative advantage in the areas of Governance & Peace Building, Inclusive growth and Sustainable Development.

Context

UNDP works in about 170 countries and territories, helping to achieve the eradication of poverty, and the reduction of inequalities and exclusion. We help countries to develop policies, leadership skills, partnering abilities, institutional capabilities and build resilience in order to sustain development results. UNDP is working to strengthen new frameworks for development, disaster risk reduction and climate change. We support countries' efforts to achieve the new Sustainable Development Goals, which will guide global development priorities through 2030. The key 2030 Agenda principle of leaving no one behind and stamping out inequality is at the core of everything we do. UNDP focuses on helping countries build and share solutions in three main areas: • Sustainable development • Democratic governance and peacebuilding • Climate and disaster resilience In all our activities, we encourage the protection of human rights and the empowerment of women, minorities and the poorest and most vulnerable.

Task description

Within the delegated authority and under the supervision of ICT Analyst or his/her designated mandated representative(s), the UN Volunteer Associate ICT Officer will: 1. Support implementation of ICT management systems and strategies, focusing on the following results: • Ensure compliance with corporate information management and technology standards, guidelines and procedures for the SO technology environment. • Support the use of Atlas/Quantum (UNDP’s implementation of ERP) functionality for improved business results and improved client services. • Provide inputs to the SO administrative business processes mapping and implementation of the internal standard operating procedures (SOPs). • Provide inputs in preparation of results-oriented workplan's. 2. Ensure effective functioning of the SO hardware and software packages, focusing on the achievement of the following results: • Performance of specific technical functions, including changing of hardware electronic components (disks, memories, network wiring, power sources, etc.) and routine repairs. • Assist in the installation of commercial and in-house developed software and related upgrades. • Assist in upgrading patch and anti-virus programs on a timely basis. • Monitor file server traffic, usage and performance on a frequent and regular basis. • Support users in backing up and restoring their files, as well as in virus detection, removal and prevention. 3. Support networks administration, focusing on achievement of the following results: • Assist in trouble-shooting and monitoring of network problems. • Respond to user needs and questions regarding network access. • Assist in backup and restoration procedures for local drives. • Maintain backup logs. Provide assistance to organization of off-site storage of backups. 4. Provide administrative support, focusing on achievement of the following results: • Maintain an up-to-date inventory of software and hardware. • Maintain a library of ICT related reference materials. • Maintain the inventory and stock of supplies and spare parts in cooperation with the Procurement Unit. • Maintain the filing system ensuring safekeeping of confidential materials. • Extract data from various sources. • Research and retrieve data from internal and external sources; prepare statistical charts, tables and reports as required. • Provide ICT support during key events. 5. Ensure facilitation of knowledge building and knowledge sharing in the SO and CO, focusing on achievement of the following results: • Participate and assist in the organization of training for the SO staff on ICT issues. • Provide sound contribution to knowledge networks and communities of practice. • Any other related tasks as may be required or assigned by the supervisor.