Job Requisition Type

Evergreen (Formerly known as talent pools, in order to have a balanced number of ready-to-hire candidates who can be deployed at short notice to a vacancy that best matches their skills. Evergreens are primarily used to fill Temporary Appointments.)

Current UNHCR staff members holding an Indefinite or Fixed-term Appointment in the international professional category who are looking for Internal Temporary Assignment (ITA) opportunities – instead of applying to an Evergreen profile – should contact the Emergency and Temporary Staffing Unit.

Call for applications - Private Sector Partnership Officer, P2

Location: Various location

Why should you join us?

UNHCR, the UN Refugee Agency, takes the lead in protecting people forced to flee wars and persecution around the world, providing life-saving aid including shelter, food and water to ensure their basic safety, rights and dignity. With 18,879 women and men working in 137 countries, we work tirelessly to make a difference in the lives of 89.3 million forcibly displaced people worldwide.

Our dedicated and professional staff work around the clock in roles including legal protection, community services, public affairs, health and more. Despite the challenges they can face, our staff are proud to work for UNHCR and determined to make a positive impact.

How can you make a difference?

Associate Private Sector Partnership Officer (Individual Giving)

The United Nations High Commissioner for Refugees (UNHCR) is mandated to lead and coordinate international action to protect and assist refugees and other persons of concern.

Private Sector Partnerships Service (PSP) sits within UNHCR's Division of External Relations (DER) and is responsible for mobilizing resources from the private sector for refugees. UNHCR have developed a $1 Billion Private Sector Fundraising Strategy 2018-2025. This strategy focuses on both Individual Giving and Private Sector Partnerships and identifies priority fundraising markets and regions.

Individual Giving (IG) is targeted at the general public to secure the support of individuals through regular, unrestricted donations, cash appeals and legacies. The aim is to generate both monthly and one-time donations from individuals using various channels and methods including direct mail, face-to-face fundraising, telemarketing, digital fundraising, DRTV and emergency fundraising, with focus on strong donor loyalty and lifetime value.

Key responsibilities and duties:

• Identify and develop new opportunities for Individual Giving, in both donor acquisition and donor development.

• Increase both monthly and one-time donations from individuals using various online and offline channels including direct mail, face-to-face fundraising, telemarketing, digital fundraising, direct response television, lead generation and emergency fundraising, with the aim of maximizing income per donor.

• Develop strong middle level donor and monthly giving programs. Develop and manage legacy marketing to the Individual Giving audience.

• Manage relations with partners, media, contractors, and suppliers for PSP programmes and supervise the Individual Giving team in their contact with external partners.

• Develop and monitor all key performance indicators and analysis to support and inform the Individual Giving strategy and its implementation.

Who are we looking for?

Candidates with 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree.  

Requirements

Relevant professional experience in Private Sector Fundraising and Partnerships with exposure to an international environment and/or with humanitarian organizations. Proven ability to meet fundraising targets, possess required expertise and up-to-date knowledge in donor acquisition channels including Face-to-Face and Online donor retention and donor development methods. Possess required expertise and up-to-date knowledge in donor retention and development using digital, mail and telemarketing. Experience with emergency fundraising and monthly giving. Experience in developing and implementing cohesive, innovative, aggressive and integrated direct response strategies that have resulted in measurable and significant growth in net revenue and donor base. Experience with writing annual plans and budgets, and with fundraising reports, analysis and KPIs. Experience with fundraising-related databases and software. Demonstrated ability to work independently and to motivate others. Excellent donor and vendor communications/relations. Preparing and implementing plans and developing plans for annual income growth as well as in strategic planning. Major existing and new marketing techniques including direct marketing and direct response fundraising, monthly donor programmes including face-to-face and DRTV. Maximizing individual donor life-time value through implementation of a tested donor communication cycle. Telemarketing, middle donors, legacy and digital fundraising. Developing material for direct response either in direct marketing in a not-for-profit or as an account manager in a direct marketing consultancy. Managing the production of fundraising materials from creative and design to production, print and delivery.

Advantage

Possess required expertise and up-to-date knowledge in existing and new PSP donor acquisition channels including Mail, DRTV and Press. Experience with middle level giving and legacy marketing. Thorough knowledge of UNHCR operational arrangements, its relief and protection programmes, the funding needs and priorities. Another relevant UN language. International not-for-profit experience and fundraising for a humanitarian cause. Exposure to UN system with particular focus on fundraising activities for humanitarian causes (ideally field exposure). Excellent analytical and conceptual skills and strong communication and presentation skills. Analytical and creative thinking ability. Good communication and strong interpersonal and negotiation skills. Proven ability to deal with multiple tasks/projects.

Associate Partnerships and Philanthropy Officer

The Private Sector Partnerships Service (PSP) sits within UNHCR's Division of External Relations (DER) and is responsible for mobilizing resources for refugees from the private sector. UNHCR has developed a Private Sector Fundraising Strategy 2018-2025 which has the ambition of growing PSP into a service capable of generating $1 Billion annually and identifies priority fundraising markets and regions.

As part of this strategy, and to achieve the ambitious objectives of mobilizing necessary resources for UNHCR, PSP’s Private Partnerships and Philanthropy (PPH) Section develops and strengthens long-term partnerships with companies, foundations and private philanthropists (“PPH donors”). As part of a wider fundraising team, the primary role of PPH colleagues is to seek various forms of support from PPH donors: securing funding for UNHCR programmes and projects will be considered priority, but the work also includes leveraging the capacities of these partnerships beyond funding, to build long-lasting holistic partnerships bringing various forms of support to UNHCR and to persons of concern, such as advocacy, visibility, expertise, innovation and public engagement.

Key responsibilities and duties:

• Support the preparation of pitches, presentations, proposals, reports, and any other fundraising material targeting PPH donors. This can include working with PSP HQ to support the delivery of on-time reporting on contributions, and the development of funding proposals representing UNHCR’s priorities and donor needs.

• Support the management of partnerships and relationships, e.g. by helping to draft donor reports, plan donor missions or other tasks necessary to ensure that relationships are appropriately nurtured.

• Undertake market research to provide intelligence to inform PPH initiatives and/or the approach to specific donors or sectors.

• Support internal and external engagement such as high-profile events or skill-shares, which can include being responsible for the logistics to ensure events are adequately planned and executed, and supporting on the preparation of the agenda, briefing notes, and talking points

• Support the delivery of communications and visibility plans with PPH donors. This can include gathering, consolidating and presenting data and information for the preparation of communications materials in collaboration with Communications and/or Public Information teams.

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Who are we looking for?

Candidates with 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree. 

Requirements

Relevant professional experience in fundraising and/or partnerships and/or management of relationships with donors and/or external partners, with exposure to an international environment and/or with humanitarian organizations. Ability to produce high-quality written materials tailored to specific audiences. Ability to balance different and sometimes competing needs and deadlines. Experience in coordinating between multiple stakeholders, with an ability to multi-task, manage time, and thrive in a high-pressure environment.

Advantage

Knowledge of humanitarian and/or development programming. Knowledge of CRM systems, ideally Salesforce. Knowledge of SharePoint 365 platform. Experience in marketing and/or communications. Experience in a UN field location and/or working in a developing country, with an ability to function well in a multi-cultural environment.

Associate PSP Operations Officer

The Associate PSP Operations Officer will support the PSP region/unit in the implementation of a variety of tasks related to finance, admin, HR (administrative HR processes) and procurement and will ensure that all processes are set up efficiently and in line with the existing policies and procedures.

S/he will provide advice and recommendations on the application of policies and procedures related to these areas to ensure compliance and will support, train and build capacity of PSP admin staff. 

Working closely with HQ and other internal stakeholders, the Associate PSP Operations Officer will also support in overall monitoring of income and expenses, as well as with PSP planning, reporting and budgeting.

Key responsibilities and duties:

• Advise staff in the PSP region/unit on administrative and financial rules and regulations in order to ensure compliance with UNHCR rules and procedures.

• Assist with the implementation of processes and procedures to improve and strengthen internal controls in line with UNHCR rules and regulations.

• Work with offices to maintain financial records and monitoring systems to record and reconcile expenditures, balances, payments, statements and other data for day-to-day transactions and reports.

• Monitor overall income and expenses for PSP region/unit and assist with preparation of annual, quarterly, mid-year, monthly PSP reports.

• Coordinate training and capacity building activities of PSP admin staff and provide necessary support and training.

Who are we looking for?

Candidates with 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1-year relevant experience with Doctorate degree.

Requirements

Proven relevant experience in more than one of the following areas: human resources, administration, finance, budget, and procurement. Ability to come up with innovative and creative solutions to operational challenges. Ability to support, train and build capacity of PSP admin staff in region/unit. Ability to work well under pressure on multiple tasks simultaneously, establish priorities and deliver quality output in a most time-efficient manger in support of PSP region/unit.

Advantage

Experience working in the UN. Experience with PSP or interest in learning about PSP and understanding the operations. Knowledge of UNHCR policies and procedures related to admin, finance, administrative HR processes and procurement. Experience with UNHCR systems such as MSRP. Understanding of the complexities of working with an international organization with multiple geographical operational sites. Knowledge of additional UN language.

For a more detailed description, please review the job description:

https://www.unhcr.org/63da6bf24

COMMITMENT TO DIVERSITY AND INCLUSION

UNHCR’s workforce consists of many diverse nationalities, cultures, languages and opinions. We seek to sustain and strengthen this diversity and to ensure equal opportunities, as well as an inclusive working environment, for our entire workforce. Joining us means living, sharing and promoting these core values of inclusion, diversity and gender equality.

Applications are encouraged from all qualified candidates without distinction on the grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.