INFORMATION SYSTEMS OFFICER
- Organization: UNGSC - United Nations Global Service Centre
- Location: Valencia
- Grade: Mid level - FS-6, Field Service - No need for Higher Education - Internationally recruited position
- Information Technology and Computer Science
- Closing Date: Closed
Org. Setting and Reporting
The United Nations Global Service Centre (UNGSC) provides critical Supply Chain, Geospatial, Information and Telecommunications Technologies services and Training to all Secretariat Entities, Peacekeeping and Special Political Missions, Agencies, Funds and Programmes of the UN system worldwide.
The position is located in the Programme Management Planning Unit (PMPU) of the Technology Development, Design and Planning Section (TDDPS) within the Service for Geospatial, Information and Telecommunication Technologies (SGITT) at the UNGSC, Valencia, Spain.
The incumbent will work under the supervision of Chief of the Section or other designated officer.
Within delegated authority, the Information Systems Officer may be responsible for the following duties:
• Support the planning and management of all major project, programmes, tools and information systems within the mandate of UNGSC SGITT, monitoring the progress of the projects analysis, design, development, testing and implementation of new, moderately complex systems, and/or, participates as a member of a team with responsibility for major components of the more complex systems;
• Support the Business Benefit Realization Management Framework to identify, analyze, deliver and sustain projects and programmes’ benefits, in alignment with the organization’s goals.
• Manages the budget of the Project Management and Planning Unit, formulating and monitoring budget allocations and expenditures, verifying funding and ensuring no overrun occurs;
• Develops technical specifications for the procurement of equipment and contractual services, and coordinates the technical evaluation of offers and proposals received;
• Develops detailed systems and other functional specifications and user documentation for the project management system tool, framework, and procedures as required;
• Identify benefits, and map them against organizational goals and objectives
• Provides specialized advice to users, analysing users' requirements and translating these into new applications; determines application systems integration and linkage issues;
• Maintains, upgrades or enhances existing Project Management systems; troubleshoots and provides continuing support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of assigned systems, etc;
• Develops training materials, operating and user manuals; trains staff in assigned, or using the Project Management and Business Benefits Realization Management tools;
• Develops disaster recovery plans relating to information systems and ensures appropriate planning and training of those responsible;
• Researches, analyses and evaluates new technologies and makes recommendations for their deployment;
• Participates in writing reports and papers on systems-related topics, system requirements, information strategy etc;
• Provides professional leadership and work direction for the Unit, develops the yearly work plan, mentors and supervises personnel of the Unit.
• Provides professional leadership and work direction for the Project Management Office (PMO), and overseeing reporting, and compliance with the applicable project management framework and related tools.
• Develops plans for major IT systems projects within UNGSC and filed missions and entities supported by SGITT, monitoring the progress of the design, installation and commissioning of the various systems;
• Leads the Project Management Office (PMO) team in the operation and maintenance of Project Management Tools.
• Devises and administers disaster recovery plans; provides training for support staff to implement these plans to ensure optimal readiness;
• Responsible for the proper implementation of backup and recovery procedures.
• Maintains a regular review of the Project Management systems;
Professionalism: Knowledge of systems design, and development, management, implementation and maintenance of complex information systems. Conceptual and strategic analytical capacity to understand information system and business operational issues so as to thoroughly analyze and evaluate critical systems matters. Knowledge of the organization’s information infrastructure and IT strategy as it relates to user area(s). Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.
Planning & Organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.
Managing performance: Delegates the appropriate responsibility, accountability and decision-making authority. Makes sure that roles, responsibilities and reporting lines are clear to each staff member. Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills. Monitors progress against milestones and deadlines. Regularly discusses performance and provides feedback and coaching to staff. Encourages risk-taking and supports creativity and initiative. Actively supports the development and career aspirations of staff. Appraises performance fairly.
High school diploma or equivalent is required.Job - Specific Qualification
PRINCE 2 Practitioner (or Agile) certification is required.
Managing Successful Programme (MSP) Foundation certification is desirable.
Portfolio, Programme and Project Offices (P3O) Foundation certification is desirable.
At least ten (10) years of progressively responsible experience in Information Systems and Technology, Telecommunications or related area is required. The minimum of relevant experience is
reduced to five (5) years for candidates who posses a first level University degree.
Experience managing complex projects using Enterprise Project Management Tool at the large/global level is required.
Experience with Business Benefits Realization Management is desirable.
Experience in managing teams is desirable.
English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English (both oral and written) is required.Assessment
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.Special Notice
This position is open for recruitment for an initial period of one year and may be subject to extension.
The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.
Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
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